Position Description
Are you driven to help customers succeed and excel at managing multiple priorities? As an Implementation Specialist, you will play a key role in guiding customers through the successful launch and adoption of our software solutions. Your day-to-day may include coordinating project milestones, configuring software to meet unique customer requirements, and delivering user training-all while ensuring a smooth and positive customer experience. Roles may vary from project management to training or specification setup, depending on your assigned team.
Requirements
High school diploma required; associate or bachelor's degree preferred; Strong organizational and multitasking abilities; Excellent verbal and written communication skills; Ability to quickly learn new software and adapt to changing priorities; Experience in customer service, project management, training, or business analysis is a plus; Automotive dealership experience is an asset, but not required
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Paid vacation, sick days, and holidays
- Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.
Company perks, including:
- Referral bonuses
- Professional development and training
- Promotion from within
-Associate discounts for cell phones, cars, computers, entertainment, and much more
Facility amenities, including:
- An onsite dining facility offering complimentary breakfast and lunch
- A fitness center
- An onsite medical center
- A wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.