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Implementation Coordinator Jobs in Raleigh, NC (NOW HIRING)

Implementation Specialist

Raleigh, NC · On-site

$60K - $80K/yr

... coordinating cross-functional teams. • Experience with SaaS implementations or customer ... onboarding projects. • Demonstrated experience with software or system configuration. • Strong ...

Job Title Communications Coordinator Location: Raleigh, NC Job Type: Full-Time Job Summary: We are ... In this role, you will be instrumental in developing and implementing effective communication ...

The position manages all aspects of event implementation, including project management, logistics, communications coordination, vendor management, budget tracking, stakeholder engagement, and post ...

... and implementing new releases, including performing change management, defect reporting and ... UAT coordinator, including tracking his/her time worked, providing guidance and prioritizing ...

The position manages all aspects of event implementation, including project management, logistics, communications coordination, vendor management, budget tracking, stakeholder engagement, and post ...

Support evaluation and implementation of Building Management System (BMS) AI platforms for energy ... Lead coordination and submission of utility incentive applications for energy projects * Work with ...

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Implementation Coordinator information

See Raleigh, NC salary details

$32.6K

$62K

$135.1K

How much do implementation coordinator jobs pay per year?

As of Aug 23, 2026, the average yearly pay for implementation coordinator in Raleigh, NC is $61,961.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,200.00 and $68,000.00 per year, depending on experience, location, and employer.

What does an implementation coordinator do?

An Implementation Coordinator is responsible for overseeing and managing the process of introducing new systems, products, or services within an organization. They work closely with clients, project teams, and stakeholders to ensure smooth and efficient onboarding, training, and integration. Their duties often include creating project plans, tracking progress, troubleshooting issues, and communicating updates to all parties involved. The goal is to ensure that the implementation process meets company standards and client expectations while staying on schedule and within budget.

What are the key skills and qualifications needed to thrive as an implementation coordinator?

To thrive as an Implementation Coordinator, you need strong project management skills, attention to detail, and usually a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (such as Asana or Trello), CRM systems, and sometimes certifications like PMP or Agile are valuable. Excellent communication, problem-solving abilities, and the capacity to manage multiple priorities are standout soft skills in this role. These skills are essential to ensure smooth onboarding of clients, successful project delivery, and effective collaboration across teams.

How does an implementation coordinator typically collaborate with cross-functional teams during a project rollout?

Implementation Coordinators work closely with cross-functional teams such as product managers, IT specialists, sales, and client support to ensure smooth project rollouts. They act as a bridge, facilitating communication, aligning timelines, and managing expectations among stakeholders. Regular meetings, status updates, and documentation are key aspects of this collaboration. By proactively addressing potential roadblocks and keeping everyone informed, Implementation Coordinators help deliver projects on time and within scope.

What is the difference between Implementation Coordinator vs Project Coordinator?

AspectImplementation CoordinatorProject Coordinator
Required CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP are a plusSimilar educational background; certifications like CAPM may be preferred
Work EnvironmentWorks closely with clients and technical teams during project rolloutsCoordinates project activities across teams, often in office settings
Employer & Industry UsageCommon in IT, healthcare, and consulting industries during implementation phasesWidely used across industries for overall project management support

While both roles involve coordinating activities, Implementation Coordinators focus on executing specific project implementations, often with technical or client-facing responsibilities. Project Coordinators oversee broader project timelines and resource management. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Implementation jobs in Raleigh, NC?

The most popular types of Implementation jobs in Raleigh, NC are:

What are popular job titles related to Implementation Coordinator jobs in Raleigh, NC?

For Implementation Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What cities near Raleigh, NC are hiring for Implementation Coordinator jobs?

Cities near Raleigh, NC with the most Implementation Coordinator job openings:

Infographic showing various Implementation Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $61,961 per year, or $29.8 per hour.

Implementation Specialist

Johnson Controls

Raleigh, NC • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago


Johnson Controls rating

8.0

Company rating: 8.0 out of 10

Based on 412 frontline employees who took The Breakroom Quiz

137th of 544 rated manufacturers


Job description

Build your best future with the Johnson Controls team!
Who we are:
Johnson Controls is global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!
What We Offer:
  • Competitive salary
  • Paid vacation/holidays/sick time
  • Comprehensive benefits package including 401K, medical, dental, and vision care.
  • On-the-job/cross-training opportunities
  • Encouraging and collaborative team environment
  • Dedication to safety through our Zero Harm policy

What you will do:
This role combines project management, customer success, and technology implementation. You will lead customer projects from kickoff through completion, ensuring they are delivered on time, within budget, and aligned with business goals. Acting as the primary liaison between customers and technical teams, you will gather requirements, manage project documentation, communicate project status, and drive customer satisfaction. Success in this role requires strong communication, business analysis, problem-solving, and relationship-building skills, along with a passion for helping customers achieve their objectives and adopt technology solutions effectively.
How you will do it:
  • Build and maintain strong relationships with customer project teams and executive sponsors.
  • Define project scope, objectives, deliverables, timelines, and success criteria in collaboration with stakeholders.
  • Facilitate project kick-off meetings to gather and document customer business requirements and desired outcomes.
  • Lead all phases of project delivery, ensuring projects are completed on time, within budget, and aligned to customer expectations.
  • Monitor project progress, identify risks, and implement mitigation plans as needed.
  • Serve as the primary point of contact between customers and internal field engineering teams.
  • Follow established project management methodologies, standards, and reporting processes.
  • Provide regular project updates to leadership and key stakeholders.
  • Gather, analyze, and document business requirements and customer needs.
  • Translate customer requirements into actionable project deliverables.
  • Evaluate information from multiple stakeholders and reconcile competing priorities.
  • Identify opportunities to improve customer outcomes and adoption of solutions.
  • Support implementation and expansion of OpenBlue Employee software within customer organizations.
  • Configure customer-facing surveys and platform settings to meet business requirements.
  • Train users and stakeholders on system capabilities, processes, and best practices.
  • Create and maintain professional floor plan images using AutoCAD.
  • Develop and maintain key project documentation, including:
    o Project plans
    o Meeting agendas and minutes
    o Status and highlight reports
    o Risk and exception reports

What we look for:
Required
• Passion for delivering exceptional customer experiences and driving customer success.
• Experience managing projects and coordinating cross-functional teams.
• Experience with SaaS implementations or customer onboarding projects.
• Demonstrated experience with software or system configuration.
• Strong business analysis and requirements gathering skills.
• Excellent written, verbal, presentation, and organizational skills.
• Ability to communicate effectively with both technical and non-technical audiences.
• Proven conflict resolution and stakeholder management capabilities.
• Ability to learn new technologies quickly through both formal instruction and self-directed learning.
• Experience training and supporting adult learners.
• Willingness to travel occasionally (less than 10%).
Preferred
• Bachelor's degree or equivalent work experience.
• 3+ years of project management experience.
• AutoCAD experience
SALARY RANGE: $60,000 - $80,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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About Johnson Controls

Sourced by ZipRecruiter

Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operate and maintain indoor environments and driving to a new era of autonomous buildings. We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions. Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.

Industry

Machinery manufacturing, water transportation, public safety statistics centers and offices and manufacturing

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US