Srp Customer Service Jobs (NOW HIRING)

ABOUT THE ORGANIZATION Yorktown Systems Group, Inc., and its wholly-owned subsidiaries, are a committed team of dedicated former military and civilian professionals who believe in providing ethical and quality services to Government customers. Our leadership team is composed primarily of Veterans who are now serving in a corporate environment rather than in uniform. Our customer's missions become our own and we are committed to working as a team to achieve success. Because of the depth and experiences of our corporate leadership, we can assure all our customers that "we will do what we say we can do" and will focus on our customer's missions rather than corporate goals. Our business model is based on a personal commitment from our leaders to maintain contact with our customers to continually and consistently gauge our performance. Yorktown Systems Group was founded on the idea that providing quality and ethical services with a laser focus on our customer's goals is an effective long-term business model. Our mission, therefore, is to help our customers meet their requirements and goals. The contractor will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. This provision shall not apply to instances in which an employee who has access to the compensation information of other employees or applicants as a part of such employee's essential job functions discloses the compensation of such other employees or applicants to individuals who do not otherwise have access to such information, unless such disclosure is in response to a formal complaint or charge, in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or is consistent with the contractor's legal duty to furnish information. The Unconventional, LLC is a wholly-owned subsidiary of Yorktown Systems Group, Inc.
Job Title
SRP Supervisor/On-site Lead, SBS FT Riley
Location
Fort Riley, KS - Fort Riley, KS 66442 US (Primary)
Job Description
Summary:
The SRP Supervisor/On-site Lead is an Offset Strategic Services (OSS) employee and will support the Offset Systems Group (OSG) JV contract efforts for the Support Base Services (SBS) contract to the United States Army Garrison (USAG) in Fort Riley, KS. OSG is a joint venture between OSS and Yorktown Systems Group, Inc. (YSG).
The SRP Supervisor/On-site Lead will support the Installation Management Command (IMCOM) who is responsible for providing support base services to the United States Army, which includes supporting Active Component (AC) deployments/redeployments and re-stationing, and Reserve Component (RC) mobilizations/deployment/redeployment and demobilizations. IMCOM accomplishes this mission through United States (US) Army Garrison staffs which have historically been augmented during surge mobilizations/deployments with RC soldiers that could only be ordered to remain on active duty for a limit period of time. As part of the Army's long-term remedy, the Continental United States (CONUS) Support Base Services (CSBS) contract was awarded. The objective is that all Soldiers are satisfied with the service transition for Mobilizations and Demobilizations.
Specific duties may include, but are not limited to:

• Shall serve as the Chief of the Soldier Readiness Processing (SRP)/Manifest, with responsibility for planning, directing, and coordinating the overall operation of the installation's SRP Site.
• Functions include responsibility of individual Soldier readiness programs at FT Riley for pre-deployment, deployment, redeployment, mobilization, and demobilization operations.
• Supervises the full range of daily work performed by the Contractor's SRP DHR elements include the in-processing and out-processing of personnel, maintaining military strength statistics and personnel automation transactions.
• Determines and distributes work requests to meet workload demands.
• Sets priorities and prepares schedules for completion of the missions.
• Develops, coordinates, and administers activities to ensure responsiveness to the immediate and long-range needs and goals of the installation concerning the SRP Team.
• Discusses new or changed procedures and advises on solutions developed to mitigate past or anticipated problem situations with SRP Program Planner and other Contractor SRP team members, to facilitate coordinated efforts.
• Develops recommendations relative to the installation and internal policies and operating procedures to be followed in conducting operations and activities in attainment of program effectiveness. Assists in the development and maintenance of the installation's SRP SOP.
• Acts as the single point of contact for all SRP operations. Interfaces with Human Resource Command (HRC), FORSCOM, TRADOC, CONUS Army Command, Regional Readiness Command (RRC), and Joint Forces Headquarters (JFHQ) in developing SRP policies and support requirements for Reserve Component (RC) and National Guard units mobilized at Fort Riley.
• Compiles collected information into useful data that shall be provided to the SRP Site Manager for pass along to all agencies needing SRP Data. This individual shall be able to fully perform the contractual requirements of the SRP site manager during that individual's times of absence and is directly responsible for employees under their purview in the conduct of SRP operations.
• Collects daily stats from SRP Exit Station and compile the information into useful data for the SRP Manager. Perform updating of data (i.e., Non-deployable persons to Deployable once they have completed SRP). Performs daily data maintenance on the SRP Folder and update the Annual SRP info, Individual Mobilization, Deployment, Redeployment and Demobilization stats on service members and civilians.
• Monitors any large units that are coming in to ensure that SRP Site has accurate alpha roster NLT five (5) working days prior to SRP/RSRP. Updates the number of people processed through SRP Site in the categories of Annual, Mob, Demob, Deploy, Redeploy, and In Process. Assists SRP Manager with other necessary information requests that are required from DHR.

Job Requirements
Required Qualifications:

• Must have documented and relevant knowledge, skills, and experience as outlined in this announcement.
• Must be able to speak, write and read the English language sufficiently enough to perform the service requirements of this position.
• Must be able to communicate with Government military and civilian personnel.
• Must be able to perform basic addition and subtraction functions and have the ability to accurately report fire or other emergency conditions as required.
• Minimum of a high school diploma or General Educational Development (GED) equivalent. Preferred education requirements BS/BA from an accredited institution.

Clearance: Must possess a favorable NACI Background check.
Location: Fort Riley, KS.
Travel: No Travel Required
Security Clearance
Travel
No travel required
Job Type
Full-Time
Exemption Type
Exempt
Category
Contractors
EEO STATEMENT Yorktown Systems Group, Inc., and its wholly-owned subsidiaries, are an Equal Opportunity Employer. No employee or applicant for employment is denied equal opportunity because of race, color, sex, national origin, religion, age, disability, marital status, pregnancy, sexual orientation, gender identity, genetic information, any other non-merit-based factor, or other characteristics protected by law. As part of the company's equal employment opportunity policy, Yorktown Systems Group, Inc., and its subsidiaries, will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities. The Unconventional, LLC. is a wholly-owned subsidiary of Yorktown Systems Group, Inc.