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Running Industry Jobs (NOW HIRING)

Brooks Running

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As the Senior Runner Experience National Account Specialist, you will be responsible for providing industry-leading customer service to Brooks national accounts by managing customer support and ...

Fitometry Health Club

Run Coach

Ridgewood, NJ · On-site

Organize program schedules, manage individual appointments and handle members' inquiries about the running program. Qualifications: * Certified Group Fitness Instructor from a recognized industry ...

McDonalds

Shift Running Manager

Hampstead, NC · On-site

$12.75 - $16/hr

Join McDonald's as a Shift Running Manager and play a key role in leading our restaurant team to ... If you are passionate about teamwork, passionate about the fast-food industry, and eager to develop ...

McDonalds

Shift Running Manager

Sneads Ferry, NC · On-site

$14 - $17.50/hr

Join McDonald's as a Shift Running Manager and play a key role in leading our restaurant team to ... If you are passionate about teamwork, passionate about the fast-food industry, and eager to develop ...

McDonalds

Shift Running Manager

Hampstead, NC · On-site

$12.75 - $16/hr

Join McDonald's as a Shift Running Manager and play a key role in leading our restaurant team to ... If you are passionate about teamwork, passionate about the fast-food industry, and eager to develop ...

McDonalds

Shift Running Manager

Surf City, NJ · On-site

$15.25 - $19.25/hr

Join McDonald's as a Shift Running Manager and play a key role in leading our restaurant team to ... If you are passionate about teamwork, passionate about the fast-food industry, and eager to develop ...

McDonalds

Shift Running Manager

Topsail Beach, NC · On-site

$13 - $16.25/hr

Join McDonald's as a Shift Running Manager and play a key role in leading our restaurant team to ... If you are passionate about teamwork, passionate about the fast-food industry, and eager to develop ...

Brooks Running

OR

$55K - $77K/yr

Runner First * We act in the best interest of the runner * Word is Bond * We do what we say we'll ... Outdoor, Sports or Athletic industry experience highly preferred * Knowledge of performance ...

Puma

Lead Design Running Apparel

Somerville, MA · On-site

$99K - $134K/yr

Bachelor's degree in Design, Fashion and/or relevant field of study. * 8+ years relevant experience in the performance apparel design industry. * Running Passion: A genuine enthusiast of run culture ...

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Running Industry information

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How much do running industry jobs pay per year?

As of Jun 8, 2026, the average yearly pay for running industry in the United States is $47,079.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $51,500.00 per year, depending on experience, location, and employer.

What are typical career development opportunities within the running industry?

The running industry offers a variety of career paths, including roles in retail management, branded merchandising, event coordination, product development, and coaching or training. Many professionals start in entry-level positions, such as retail associates or event assistants, and can advance to managerial or specialized roles with experience and targeted training. Industry events, networking opportunities, and educational certifications can further support career advancement. Team environments are collaborative, and many organizations encourage professional growth through mentorship and participation in industry associations. This structure allows job seekers to continuously learn and grow, gaining skills that open doors to diverse and rewarding career opportunities.

What is a Running Industry job?

A Running Industry job involves working in roles related to the sport of running, including retail, marketing, event management, coaching, product development, and brand representation. Professionals in this industry may work for running shoe companies, race organizers, specialty running stores, or sports media outlets. These jobs often require a passion for running, knowledge of the sport, and strong communication or technical skills, depending on the role.

What are the key skills and qualifications needed to thrive in the Running Industry position, and why are they important?

To thrive in the running industry, professionals typically need expertise in sports business, product knowledge (such as footwear and apparel), marketing, and event management. Familiarity with retail management systems, customer relationship management (CRM) software, and industry-specific certifications like RRCA Coaching Certification can be valuable depending on the specific role. Excellent interpersonal skills, passion for running, and the ability to work collaboratively are important soft skills. These abilities are vital because they help build strong customer relationships, drive sales or event participation, and ensure a positive community impact within the running industry.

More about Running Industry jobs
What cities are hiring for Running Industry jobs? Cities with the most Running Industry job openings:
What are the most commonly searched types of Running Industry jobs? The most popular types of Running Industry jobs are:
What states have the most Running Industry jobs? States with the most job openings for Running Industry jobs include:
What job categories do people searching Running Industry jobs look for? The top searched job categories for Running Industry jobs are:
Running Industry jobs near you
Infographic showing various Running Industry job openings in the United States as of May 2026, with employment types broken down into 4% As Needed, 49% Full Time, 12% Part Time, and 35% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $47,079 per year, or $22.6 per hour.
Senior Runner Experience Wholesale Specialist

Senior Runner Experience Wholesale Specialist

Brooks Running

Seattle, WA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Who We Are:

At Brooks, we believe movement is the key to feeling more alive. That's why we're driven to create gear and experiences that take people to the place that makes them feel more alive - whether it's a headspace, a feeling, or a finish line. 

Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.

Our brand values help bond us together and drive our success:  

  • Runner First 
    • We act in the best interest of the runner
  • Word is Bond 
    • We do what we say we'll do 
  • Champion Heart  
    • We give our all in everything we do  
  • There is no "I" in Run 
    • We stay generous with our humanity 
  • Keep Moving 
    • We find ways to move every day, because joy is kinetic!

We welcome everyone from every walk of life looking to inspire others through the power of movement - because we're all moving towards something. Let's run there. 


Your Job:

The Runner Experience (REx) Team is the Brooks customer service organization and is second to none. As a member of the REx Team, you will be obsessed with creating connections and ensuring that all our customers internally and external, business and consumer-have what they need to run their path.

Senior REx Specialists provide essential service to customers and sales channels that require a high level of knowledge and attention to detail, while supporting the Specialists on the team by serving as subject matter experts in a variety of topics.

As the Senior Runner Experience National Account Specialist, you will be responsible for providing industry-leading customer service to Brooks national accounts by managing customer support and operational issues throughout the entire order management process. You will work with sales management, sales reps, and retail customers regularly to ensure the needs of our national accounts are not just met but exceeded.

Your Responsibilities:
  • Communicate with internal and external customers via email, phone, and other communication channels, providing timely, accurate responses to inquiries and building relationships
  • Oversee the unique needs and requirements of specialized accounts and queues requiring strong business knowledge and technical skills
  • Seek positive, timely solutions to all customer questions and concerns, using a variety of system resources
  • Process data entry and order management tasks for orders and returns that require exception handling
  • Work with cross-functional teams (Marketing, eCommerce, Supply Chain, Distribution, Credit, etc.) to support business interactions for your focused channel of business
  • Gather data from patterns, issues, or factors you identify in the course of your work and share with the Leadership team to inform decisions on improving customer experience
  • Support Systems Team with data entry and other administrative tasks needed for system development, implementation, upgrades, and testing
  • Participate in the creation and optimization of customer-facing content for our Help Center for your channel of business
  • Participate in creating and modifying content for our Specialist-facing Helpdesk, Procedure Flow
  • Partner with our training team to help new team members onboard by offering expertise in practice sessions
  • Handle escalated customer situations as needed
  • Other duties as assigned
  • Manage orderbook responsibilities for the largest National customers.
  • Facilitate fulfillment of orders through partnership with DC team and understanding of individual customer shipping requirements.
Your Qualifications:
  • Associates degree or equivalent experience preferred
  • 2+ years customer service experience with previous experience as a Runner Experience Specialist or demonstrated ability to perform the functions of the role to the highest standard
  • Intermediate to advanced proficiency in Microsoft suite, specifically Word, Excel, Outlook, Teams, PowerPoint
  • Advanced understanding and proficiency in the systems required in the lifecycle of an order: Enterprise Resource Planning tool, Order Management System, Payment systems, Sales Force Commerce Cloud, & Warehouse Management Systems, reporting tools, as needed per channel of service
  • Excellent verbal and written communication skills, demonstrating effective listening and delivery of complex information through concise, clear communication
  • Demonstrated excellence serving customers as proven through achievement in team KPIs
  • Able to work in a fast-paced environment while maintaining a positive attitude, balancing conflicting priorities to execute the most urgent work first
  • Ability to manage adverse situations positively
  • Proven ability to work effectively independently as well as with a team
  • Excellent interpersonal skills that inspire and build trust resulting in effective working relationships across the company
  • Ability to quickly analyze the details of a situation and provide solutions, making recommendations when multiple solutions exist to create the best outcomes
  • Demonstration of innovation and initiative-always looking at improving our products and processes while also displaying a willingness to dive into the details and help wherever necessary
  • Embraces and lives the Brooks values
  • 1+ Years of Wholesale Order Management Experience
  • Ability to analyze data to identify inaccuracies or unexpected results

Compensation: 

The pay range for this position, based out of the Brooks Seattle HQ, is $23.27 - $32.59 per hour. Base pay offered will vary depending on job-related knowledge, skills, and experience.  

Other:

Brooks is proud to offer a robust benefits package to our employees and their families!  

Benefits- including medical, dental, vision, life and AD&D insurance, disability insurance, HSA and employer contribution, FSA, family & fertility assistance, 401K Savings Plan and match, employee assistance program, and transportation assistance.  

Paid Time Off- Brooks offers generous time off including three to five weeks of paid time off, eleven paid holidays, paid sick and parental leave. 

Bonus- in addition to base pay, Brooks employees may also be offered an annual bonus based on company performance.   

Perks- including product discounts, employee recognition, fitness discounts, volunteer and donation benefits

At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, creed, color, national origin, age, sex, gender, gender identity or expression, two-spirit identity, sexual orientation, genetic information, the presence of a physical, mental, or sensory disability, marital status, pregnancy (including childbirth and related conditions), caste, citizenship or immigration status, honorably discharged veteran or military status, actual or perceived victims of domestic violence, harassment, sexual assault or stalking, HIV or Hepatitis C infection, political ideology, use of a trained service animal by a person with a disability, or on any other basis protected by federal, state, or local law, or any other non-merit based factors.
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