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Rta Analyst Jobs (NOW HIRING)

The coordinator works closely with RTA leadership, campus partners, and external stakeholders to ... Some analytical and problem-solving skills * Ability to manage multiple tasks simultaneously Why ...

NV · On-site

$35.56 - $2.6K/hr

This candidate will be skilled in developing reports and analyzing operational data using tools ... RTA), or similar software is desirable but not required. Ideal Candidate when assigned to Municipal ...

... analytical rigor of optimizing performance? Do you treat AI as a teammate that multiplies your output? If so, keep reading... The team at RTA Fleet is looking #J-18808-Ljbffr

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Rta Analyst information

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$31K

$73.3K

$130K

How much do rta analyst jobs pay per year?

As of Sep 8, 2026, the average yearly pay for rta analyst in the United States is $73,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $87,000.00 per year, depending on experience, location, and employer.

What is an RTA analyst?

RTA Analysts, or Real-Time Analysts, are professionals who monitor and manage workforce operations in real time, primarily in call centers or customer service environments. Their main responsibility is to ensure that staffing levels align with call volumes and service demands, minimizing wait times and optimizing productivity. They track key metrics, adjust schedules, and communicate with supervisors to make quick decisions that improve overall service levels. By responding to fluctuations in demand and agent availability, RTA Analysts help maintain efficient operations and a positive customer experience.

How does an RTA analyst collaborate with other departments to optimize workforce management?

As an RTA (Real-Time Analyst) Analyst, collaboration with other departments—such as Operations, Quality Assurance, and Human Resources—is essential for ensuring efficient workforce management. RTA Analysts regularly communicate with team leaders and managers to provide real-time updates on staffing levels, adherence, and service levels. They also coordinate with scheduling teams to address unexpected changes, such as spikes in call volume or unplanned absences, and may participate in cross-departmental meetings to align on process improvements. This collaborative approach helps maintain service standards and supports a positive, productive work environment.

What are the key skills and qualifications needed to thrive as an RTA analyst, and why are they important?

To thrive as an RTA (Real-Time Analyst) Analyst, you need strong analytical skills, expertise in workforce management principles, and typically a background in business, statistics, or a related field. Familiarity with workforce management software (such as NICE IEX or Verint), advanced Excel, and real-time monitoring tools is essential. Attention to detail, problem-solving abilities, and effective communication help you respond quickly to changing call volumes and coordinate with operations teams. These skills are crucial for optimizing staffing, maintaining service levels, and ensuring operational efficiency in fast-paced contact center environments.

What is the difference between Rta Analyst vs Data Analyst?

AspectRta AnalystData Analyst
Required CertificationsRelevant certifications like SQL, Excel, and industry-specific toolsCertifications such as SQL, Excel, and data visualization tools
Work EnvironmentTypically in finance, insurance, or telecom sectors analyzing real-time dataAcross various industries analyzing large datasets for insights
Employer & Industry UsageUsed by companies needing real-time analytics for decision-makingUsed broadly in business, marketing, healthcare, and more

The Rta Analyst and Data Analyst roles share similar skills like data analysis and technical tools. However, Rta Analysts focus more on real-time data monitoring and operational insights, often within finance or telecom sectors, while Data Analysts work on broader data interpretation across multiple industries. Both roles require strong analytical skills and technical certifications, but their specific focus and industry applications differ.

More about Rta Analyst jobs

What cities are hiring for Rta Analyst jobs?

Cities with the most Rta Analyst job openings:

What states have the most Rta Analyst jobs?

States with the most job openings for Rta Analyst jobs include:

Infographic showing various Rta Analyst job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 6% Part Time, and 5% Contract. Highlights an 82% Physical, 7% Hybrid, and 11% Remote job distribution, with an average salary of $73,261 per year, or $35.2 per hour.

Coordinator, Research Translation

Lehigh University

Remote

$19K - $23K/mo

Full-time, Part-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.


Lehigh University rating

8.3

Company rating: 8.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

127th of 631 rated colleges and universities


Job description

Coordinator, Research Translation

Apply now Job no: 503839
Work type: Nonexempt Staff Part-time
Location: Partial Remote, Bethlehem
Categories: Administrative Services

Research Translation Coordinator - Part-Time Opportunity

Join Lehigh University's Office of Vice Provost for Research as an ART Coordinator supporting our groundbreaking NSF Accelerating Research Translation (ART) initiative and Research Translation Accelerator (RTA). This part-time position offers the chance to contribute to meaningful research that bridges academic discovery with real-world application.

About the Opportunity

Working 20 hours a week, as ART Coordinator, you will provide essential project, communications, and operational support for Lehigh's research translation efforts. You'll coordinate day-to-day activities across multiple workstreams, ensuring seamless execution of meetings, events, communications, stakeholder engagement, and project documentation that align with our program goals. The coordinator works closely with RTA leadership, campus partners, and external stakeholders to help move project activities forward in a timely, organized, and professional manner.

Position Number: S71160

This position is a Grade: 7 - 37.5 with an approximate salary range of $19,840-$23,810 and is subject to change based on experience, skills and qualifications.

Key Responsibilities

  • Coordinate day-to-day project activities and workstreams, ensuring all schedules, agendas, and action items are meticulously tracked.
  • Manage organizational systems, shared resources, and calendars to provide seamless administrative support for RTA leadership.
  • Draft and edit engaging content for newsletters, announcements, and promotional materials using tolls like Canva and PowerPoint.
  • Maintain the RTA website presence by updating news, events, and course offerings while tracking engagement metrics to inform strategy.
  • Act as a key point of contact for faculty, students, and external partners to ensure timely communication and effective relationship management. 
  • Manage stakeholder databases and outreach logs to support partnership activities site visits, and advisory group engagements.
  • Lead end-to-end event logistics, including venue scouting, catering, registration, and day-of coordination for workshops and meetings.
  • Produce high-quality presentation material and briefing documents to ensure all RTA events are executed with professional polish.
  • Maintain comprehensive records of program activities and participation data to support internal reporting and grant documentation.
  • Document workflows and milestones to improve operational efficiency and capture the ongoing progress of RTA initiatives.

Qualifications

  • High School Diploma or GED; Associates or Vocational/Technical Degree preferred
  • One to three years of related work experience
  • Strong computer skills with experience using word processing and spreadsheet software
  • Excellent communication, interpersonal skills, and a high level of customer service required
  • Excellent organizational and time management skills
  • Some analytical and problem-solving skills
  • Ability to manage multiple tasks simultaneously

Why Choose Lehigh University?

Lehigh University stands as a premier research institution where innovation meets impact. Our commitment to excellence extends beyond academics to creating an inclusive environment where every team member contributes to our mission of advancing knowledge and transforming lives.

Lehigh University is an equal opportunity employer and does not discriminate. We are committed to a culturally and intellectually diverse community and we seek qualified candidates to contribute to the university's mission. We offer a comprehensive and family friendly benefits package which includes but is not limited to Health Care, Retirement and Educational benefits. Information can be found on our website.

Persons with disabilities who anticipate needing an accommodation for any part of the interview or hiring process may contact Lehigh's Accommodations Specialist.

Special Considerations

  • The duties of this position may allow the employee to work partially remote as deemed appropriate by their supervisor.
  • This position is funded by soft dollars and is not eligible for severance.

Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position.

Only complete applications will be considered therefore please complete the application in its entirety.  Once the posting is removed from the website applications may no longer be allowed to be completed.

Advertised: April 16, 2026 Eastern Daylight Time
Applications close:

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