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TEKsystems

Roi Specialist

Savannah, GA

$19 - $20/hr

The ROI specialist is responsible for processing medical records requests while ensuring compliance with HIPAA, company policies, and applicable state and federal regulations. * This role serves as ...

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How much do roi jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for roi in the United States is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ROI specialist?

To thrive as a ROI (Release of Information) Specialist, you need a deep understanding of medical records management, HIPAA regulations, and data privacy laws, typically supported by a degree in health information management or a related field. Familiarity with electronic health record (EHR) systems and document management software is essential, and certification as a Registered Health Information Technician (RHIT) can be advantageous. Strong attention to detail, organizational skills, and effective communication are valuable soft skills for managing confidential requests and ensuring timely, accurate disclosures. These qualifications are crucial for maintaining legal compliance and supporting seamless information exchange in healthcare environments.

What does an ROI specialist do?

As a ROI Specialist, your main responsibilities include reviewing and processing medical record requests, verifying requestor authorization, and ensuring all disclosures meet regulatory and organizational policies. You will frequently interact with patients, healthcare providers, insurance companies, and legal representatives to verify information and answer questions. The role often requires juggling multiple requests simultaneously while maintaining confidentiality and accuracy. Collaboration with medical records and compliance teams is common, providing a dynamic work environment that values attention to regulatory detail and excellent customer service.

What is an ROI?

An ROI (Release of Information) job typically involves managing and processing requests for medical records and other confidential information in compliance with legal and regulatory guidelines. Professionals in this role ensure that patient data is released securely, accurately, and in accordance with HIPAA and other privacy laws. They may work in healthcare facilities, third-party agencies, or insurance companies. Strong attention to detail, knowledge of compliance regulations, and customer service skills are essential for success in this role.

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Roi jobs near you
Infographic showing various Roi job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 78% Physical, 5% Hybrid, and 17% Remote job distribution, with an average salary of $42,475 per year, or $20.4 per hour.

ROI SPECIALIST

MedSouth Record Management, LLC

Baton Rouge, LA • On-site

$13 - $14/hr

Full-time

Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

MedSouth Record Management, LLC is a local leader in release of information (ROI), document retrieval and disclosure management. Currently we have immediate openings for ROI Specialist positions in Baton Rouge, LA. Responsible for the completion of daily ROI requests while providing client support are key components for this position. Be a part of an exciting opportunity!

Responsibilities Include:

• Review ROI request documents and determine validity per company procedures and HIPAA, state and federal guidelines.
• Access electronic health records (EHR) and research patient’s charts to determine valid documents that are authorized for disclosure.
• Process ROI request in an efficient and accurate manner.
• Use of scanning/printing equipment for file and disclosure management.
• Upload documents into the patient’s chart within the EHR system.
• Respond to customer phone calls, emails and correspondence in a timely manner.
• Access MedSouth’s proprietary data application to enter request data and produce reports.

Education and Qualification Requirements:

• High School Diploma/GED.
• Previous ROI in the medical record field is a preferred.
• Experience with HIPAA regulations is a plus.
• Demonstrated proficiency using computers and applications with at least one year experience entering data.
• Strong verbal communication skills with demonstrated success in customer service.
• Positive work habits and attention to detail are required.
• Proven track record of dependability and punctuality.
• Basic medical terminology is a plus.Release of information specialist needed in Baton Rouge.