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Roi Jobs in Michigan (NOW HIRING)

MRO

ROI Medical Records Specialist

Livonia, MI

$16 - $22/hr

Overview The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests* Responsibilities

MRO

ROI Medical Records Specialist

Livonia, MI · On-site

$16 - $22/hr

Overview The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests* Responsibilities

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How much do roi jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for roi in Michigan is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.90 per hour, depending on experience, location, and employer.

What is an ROI?

An ROI (Release of Information) job typically involves managing and processing requests for medical records and other confidential information in compliance with legal and regulatory guidelines. Professionals in this role ensure that patient data is released securely, accurately, and in accordance with HIPAA and other privacy laws. They may work in healthcare facilities, third-party agencies, or insurance companies. Strong attention to detail, knowledge of compliance regulations, and customer service skills are essential for success in this role.

What does an ROI specialist do?

As a ROI Specialist, your main responsibilities include reviewing and processing medical record requests, verifying requestor authorization, and ensuring all disclosures meet regulatory and organizational policies. You will frequently interact with patients, healthcare providers, insurance companies, and legal representatives to verify information and answer questions. The role often requires juggling multiple requests simultaneously while maintaining confidentiality and accuracy. Collaboration with medical records and compliance teams is common, providing a dynamic work environment that values attention to regulatory detail and excellent customer service.

What are the key skills and qualifications needed to thrive as an ROI specialist?

To thrive as a ROI (Release of Information) Specialist, you need a deep understanding of medical records management, HIPAA regulations, and data privacy laws, typically supported by a degree in health information management or a related field. Familiarity with electronic health record (EHR) systems and document management software is essential, and certification as a Registered Health Information Technician (RHIT) can be advantageous. Strong attention to detail, organizational skills, and effective communication are valuable soft skills for managing confidential requests and ensuring timely, accurate disclosures. These qualifications are crucial for maintaining legal compliance and supporting seamless information exchange in healthcare environments.

What are the most commonly searched types of Roi jobs in Michigan?

The most popular types of Roi jobs in Michigan are:

What are popular job titles related to Roi jobs in Michigan?

For Roi jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Roi jobs in Michigan look for?

The top searched job categories for Roi jobs in Michigan are:

Roi jobs near you
Infographic showing various Roi job openings in Michigan as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 88% In-person, 6% Hybrid, and 6% Remote job distribution, with an average salary of $37,021 per year, or $17.8 per hour.

ROI Medical Records Specialist

Livonia, MI

MRO
Health Care and Social Assistance • 1 - 5K employees

8.1

Company rating: 8.1 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

107th of 496 rated business services

People enjoy working here

Good employer

Recommended by parents

Learn more about MROexternal

$16 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 7 days ago

Job description

Overview The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests* Responsibilities
  • Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
  • Answer phone calls concerning various ROI issues.
  • If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database.
  • If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
  • Logs medical record requests into ROI On-Line database.
  • Scans medical records into ROI On-Line database.
  • Complies with site facility policies and regulations.
  • At specified sites, responsible for handling and recording cash payments for requests.
  • Other duties as assigned.
Qualifications
  • Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
  • Demonstrates the ability to work independently and meet production goals established by MRO.
  • Strong verbal communication skills; demonstrated success responding to customer inquiries.
  • Demonstrates success working in an environment that requires attention to detail.
  • Proven track record of dependability.
  • High School Diploma/GED required.
  • Prior work experience in Release of Information in a physician's office or HIM Department is a plus.Knowledge of medical terminology is a plus.
  • Knowledge of HIPAA regulations is preferred.
Total Compensation Base pay is one element of the total compensation package. Eligible employees may also have access to a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan. Salary Range It is not typical for an individual to be hired at or near the top of the range. Individual pay may be influenced by factors such as skills, qualifications, experience, licensure, certifications, geographic location, and internal equity. Applicant Privacy Notice Pay Range USD $16.00 - USD $22.00 /Hr.

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