ZipRecruiter

Log In

1

Rma Customer Service Jobs (NOW HIRING)

WINONICS

Senior Customer Service Rep.

Brea, CA

$20 - $27.50/hr

Winonics is seeking an experienced Senior Customer Service Representative to manage customer ... Experience with RMA/customer return processes preferred. * Strong Microsoft Excel, Outlook, and ...

Winonics

Senior Customer Service Rep.

Brea, CA · On-site

$20 - $27.50/hr

Winonics is seeking an experienced Senior Customer Service Representative to manage customer ... Experience with RMA/customer return processes preferred. * Strong Microsoft Excel, Outlook, and ...

WINONICS

Senior Customer Service Rep.

Brea, CA · On-site

$25 - $40/hr

Winonics is seeking an experienced Senior Customer Service Representative to manage customer ... Experience with RMA/customer return processes preferred.Strong Microsoft Excel, Outlook, and Word ...

WINONICS

Senior Customer Service Rep.

Brea, CA · On-site

$25 - $40/hr

Winonics is seeking an experienced Senior Customer Service Representative to manage customer ... Experience with RMA/customer return processes preferred. * Strong Microsoft Excel, Outlook, and ...

Hamilton

Service RMA Coordinator

Reno, NV · On-site

$18 - $23.50/hr

RMA Coordinator The RMA Coordinator performs all general office duties while coordinating Return ... Customer Service back-up support including product availability request, special made product ...

Hamilton Company

Service RMA Coordinator

Reno, NV · On-site

$18 - $23.50/hr

For more than 60 years, Hamilton has been satisfying customer needs by combining quality materials ... RMA) with Hamilton customers and provides a high level of customer service through communication ...

next page

Showing results 1-20

All JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsRma Customer Service Jobs

Rma Customer Service information

See salary details

$9

$18

$26

How much do rma customer service jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for rma customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an RMA Customer Service representative?

RMA Customer Service representatives are professionals who handle Return Merchandise Authorization (RMA) processes for a company. They assist customers who need to return, replace, or repair products by guiding them through the necessary steps, providing return labels, and ensuring that returns are processed efficiently. These representatives also address customer concerns, verify warranty status, and coordinate with other departments to resolve issues promptly. Their goal is to provide excellent service while ensuring compliance with the company's return policies.

What are the key skills and qualifications needed to thrive as an RMA Customer Service representative?

To thrive as an RMA Customer Service Representative, you need strong problem-solving abilities, attention to detail, and experience with returns processing, typically supported by a high school diploma or equivalent. Familiarity with order management systems, CRM software, and RMA (Return Merchandise Authorization) platforms is essential. Excellent communication, patience, and a customer-oriented mindset help build rapport and resolve issues efficiently. These skills ensure accurate processing of returns and exchanges, maintain customer satisfaction, and support smooth business operations.

What are some common challenges faced by RMA Customer Service representatives, and how can they be effectively managed?

RMA Customer Service representatives often encounter challenges such as managing high volumes of return requests, handling dissatisfied customers, and ensuring accurate tracking of returned products. Effective management of these challenges involves strong organizational skills, clear communication, and a thorough understanding of company return policies. Building positive relationships with customers and working closely with logistics and technical support teams can also help streamline the process and resolve issues more efficiently.

What is the difference between Rma Customer Service vs Customer Support Specialist?

AspectRma Customer ServiceCustomer Support Specialist
CredentialsTypically requires customer service experience, basic technical knowledge, and sometimes certification in product managementRequires customer service skills, communication skills, and sometimes technical knowledge depending on industry
Work EnvironmentOften in call centers, service departments, or online support platformsCan be in call centers, retail, or corporate offices
Industry UsageCommon in manufacturing, electronics, and retail sectors dealing with product returns and repairsUsed across various industries including tech, retail, and service sectors

Rma Customer Service focuses on managing product returns, repairs, and warranty processes, often requiring technical knowledge of products. Customer Support Specialists handle a broader range of customer inquiries, including product information, troubleshooting, and general support. While both roles require strong communication skills, Rma Customer Service is more specialized in return and repair procedures, making it essential for industries with complex product warranties.

Is RMA customer service a good place to work?

RMA customer service roles involve handling product returns and warranty claims, requiring strong communication and problem-solving skills. The work environment can vary by company but often includes standard office hours and customer interaction, making it suitable for those interested in customer support and technical troubleshooting.

Is an Rma customer service a good career choice?

An RMA customer service role involves handling product returns and warranty claims, requiring strong communication and problem-solving skills. It can offer stable employment with opportunities for advancement in customer support or technical fields, often involving computer systems and documentation. The job typically requires attention to detail and patience, making it suitable for those interested in technical support careers.

What states have the most Rma Customer Service jobs?

States with the most job openings for Rma Customer Service jobs include:

What job categories do people searching Rma Customer Service jobs look for?

The top searched job categories for Rma Customer Service jobs are:

Rma Customer Service jobs near you
Infographic showing various Rma Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

RMA Customer Service

Diversified Power International LLC

Piney Flats, TN

$14.25 - $19.25/hr

Full-time

Re-posted 26 days ago

Job description

Description

Professional phone experience.

Ability to understand technical appliances such as battery chargers. 
Excellent writing skills.

Information Technology background a plus.

Please state the position title and submit a resume when replying to this ad.


Requirements

Associates Degree in Electronics -- 2 year Community College or Equivalent in relevant electronic 

work experience. 
Must have working knowledge of Microsoft Office Products

Must be a resident of Tri-Cities TN

Apply