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Rma Customer Service Jobs (NOW HIRING)

Star Pipe Products

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RMA Specialist

Houston, TX · On-site

$22 - $23/hr

This position requires a strong understanding of both customer service and accounting principles to ... Responsibilities RMA Processing: * Manage and process all customer product return requests in ...

Super Micro Computer

RMA Coordinator

San Jose, CA · On-site

$23 - $28/hr

... customer service to maintain effective business relationships. Essential Duties and ... RMA process • Packaging and shipping coordination of incoming and outgoing power supplies • ...

Nextek, Inc.

RMA Coordinator

Madison, AL

We offer precision electronic assembly and engineering services to customers with needs-driven, non ... The RMA Coordinator is responsible for all aspects of the RMA administration to include: * Issuing ...

Super Micro Computer

RMA Coordinator

San Jose, CA · On-site

$23 - $28/hr

... customer service to maintain effective business relationships. Essential Duties and ... RMA process • Packaging and shipping coordination of incoming and outgoing power supplies • ...

Supermicro

RMA Coordinator

San Jose, CA

$23 - $28/hr

Maintain daily productivity / workflow reports and open issues * Assist Customer Service with RMA ... Authorization processing as needed * Work closely with internal departments such as Operations ...

Supermicro

RMA Coordinator

San Jose, CA

$23 - $28/hr

Maintain daily productivity / workflow reports and open issues * Assist Customer Service with RMA ... Authorization processing as needed * Work closely with internal departments such as Operations ...

Supermicro

RMA Coordinator

San Jose, CA

$23 - $28/hr

Maintain daily productivity / workflow reports and open issues * Assist Customer Service with RMA ... Authorization processing as needed * Work closely with internal departments such as Operations ...

Super Micro Computer

RMA Coordinator

San Jose, CA · On-site

$23 - $28/hr

... customer service to maintain effective business relationships. Essential Duties and ... RMA process • Packaging and shipping coordination of incoming and outgoing power supplies • ...

FM Industries

Manager, RMA

Fremont, CA · On-site

$107K - $150K/yr

The ideal candidate will have a strong background in logistics, customer service, planning, and product repair processes. * Manage RMA Processes: Oversee the entire RMA process, including receiving ...

New Flyer

Customer Service Representative

Delaware, OH

$15.25 - $20.75/hr

Reconcile and follow up all RMA's that are past due. * Work with Traffic department on delivery ... The Customer Service Representative (CSR) will perform all the daily transactional activities ...

New

STAR PIPE PRODUCTS, LTD

RMA Specialist

Houston, TX · On-site

Description RMA Processing: * Manage and process all customer product return requests in accordance ... High school (Some college coursework preferred) Experience: * 3+ yrs customer service/Dealing with ...

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Rma Customer Service information

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$9

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How much do rma customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for rma customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is RMA in customer service?

In customer service roles like RMA Customer Service, RMA stands for Return Merchandise Authorization. It is a process that allows customers to return or exchange products, often involving issuing a unique authorization number to track the return and ensure proper handling. Customer service representatives typically assist with processing RMAs, verifying product issues, and coordinating refunds or replacements.

What are the key skills and qualifications needed to thrive as an RMA Customer Service Representative, and why are they important?

To thrive as an RMA Customer Service Representative, you need strong problem-solving abilities, attention to detail, and experience with returns processing, typically supported by a high school diploma or equivalent. Familiarity with order management systems, CRM software, and RMA (Return Merchandise Authorization) platforms is essential. Excellent communication, patience, and a customer-oriented mindset help build rapport and resolve issues efficiently. These skills ensure accurate processing of returns and exchanges, maintain customer satisfaction, and support smooth business operations.

What are RMA Customer Service representatives?

RMA Customer Service representatives are professionals who handle Return Merchandise Authorization (RMA) processes for a company. They assist customers who need to return, replace, or repair products by guiding them through the necessary steps, providing return labels, and ensuring that returns are processed efficiently. These representatives also address customer concerns, verify warranty status, and coordinate with other departments to resolve issues promptly. Their goal is to provide excellent service while ensuring compliance with the company's return policies.

What is the difference between Rma Customer Service vs Customer Support Specialist?

AspectRma Customer ServiceCustomer Support Specialist
CredentialsTypically requires customer service experience, basic technical knowledge, and sometimes certification in product managementRequires customer service skills, communication skills, and sometimes technical knowledge depending on industry
Work EnvironmentOften in call centers, service departments, or online support platformsCan be in call centers, retail, or corporate offices
Industry UsageCommon in manufacturing, electronics, and retail sectors dealing with product returns and repairsUsed across various industries including tech, retail, and service sectors

Rma Customer Service focuses on managing product returns, repairs, and warranty processes, often requiring technical knowledge of products. Customer Support Specialists handle a broader range of customer inquiries, including product information, troubleshooting, and general support. While both roles require strong communication skills, Rma Customer Service is more specialized in return and repair procedures, making it essential for industries with complex product warranties.

What are some common challenges faced by RMA Customer Service representatives, and how can they be effectively managed?

RMA Customer Service representatives often encounter challenges such as managing high volumes of return requests, handling dissatisfied customers, and ensuring accurate tracking of returned products. Effective management of these challenges involves strong organizational skills, clear communication, and a thorough understanding of company return policies. Building positive relationships with customers and working closely with logistics and technical support teams can also help streamline the process and resolve issues more efficiently.
What states have the most Rma Customer Service jobs? States with the most job openings for Rma Customer Service jobs include:
What job categories do people searching Rma Customer Service jobs look for? The top searched job categories for Rma Customer Service jobs are:
Rma Customer Service jobs near you
Infographic showing various Rma Customer Service job openings in the United States as of May 2026, with employment types broken down into 5% As Needed, 81% Part Time, and 14% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Inside Sales Representative

Monolithic Power Systems, Inc.

Remote

Full-time

Posted 22 hours ago

Job description

Monolithic Power Systems, Inc. (MPS) is one of the fastest growing companies in the Semiconductor industry. We are worldwide technical leaders in Integrated Power Semiconductors and Systems Power delivery architectures. At MPS, we cultivate creativity, are passionate about sustainability, and are committed to providing leading-edge products and innovation to our customers. Our portfolio of technology helps power our world ---come join our team and see how YOU can make a difference.
Job Description:
Requirements:
  • BA or BS degree is required
  • 1-2 years of experience in account management, sales operations, inside sales, or supply chain in a semiconductor industry

Responsibilities:
  • The position requires an interest in market dynamics, negotiation, manufacturing processes, and execution
  • Working closely with regional sales team, manage customer forecasts and interface to factory, Product Lines and sometimes production planning
  • Collect forecast (parts, volume, demands months...) by customer from sales persons
  • Load the forecast into system
  • Communicate sales of TXR/JDM forecast across sales regions in Asia
  • Analyze gaps, and be able to escalate as needed
  • Monitor bookings against customer forecast
  • Perform weekly backlog analysis, monitor backlogs required schedules and manufacturing committed schedules
  • Understand end customer demands
  • Understand inventory in channels and CM's in Asia
  • Provide WIP analysis
  • Manage NPI launch preparation - tracking schedule from new product release schedule, revisions, sampling, customer feedback, pilot run and mass production with sales and FAE
  • Provide monthly analysis and validation on sales opportunities and pricing from design-in and design win pending through CRM
  • Manage overall customer service function including customer delivery reporting, expedites, confirmations to compliment local and factory CSR functions;
  • Administer RMA / customer material returns process to compliment regional teams and interface to QA and engineering teams
  • Project management on additional operational initiatives on an as-needed basis

Monolithic Power Systems, Inc. (MPS) is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of MPS to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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