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Ring Concierge Jobs (NOW HIRING)

We're looking for a Fine Jewelry Chat Concierge to join our team on-site. You'll work closely with ... Advise clients on all aspects of ring selection, from prong thickness to band thickness, setting ...

About the Opportunity We're looking for a Client Concierge to join us remotely in the state of Utah ... Prior experience with Ring Central Contact Center, Salesforce, Shopify and Google Suite tools.

PT Sales Associate: Collars & Co

New York, NY · On-site

$16.50 - $18.75/hr

We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET ...

Concierge 1st Shift

Decatur, GA · On-site

$14.50 - $16.50/hr

1st shift Concierge/ Front Desk persons needed Front Desk personnel are an upfront and hands-on ... Goal to answer phone by 3rd ring, "Good morning (afternoon, evening) Mansions at (property name ...

PT Sales Associate: Collars & Co

New York, NY · On-site

$16.50 - $18.75/hr

We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET ...

We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET ...

We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET ...

We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET ...

We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET ...

Jewelry Sales Advisor: Grown Brilliance

Mclean, VA · On-site

$15.25 - $16.75/hr

We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET ...

We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET ...

We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET ...

PT Sales Associate: Bombas

Houston, TX · On-site

$16 - $18/hr

We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET ...

We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET ...

We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET ...

We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET ...

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Ring Concierge information

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How much do ring concierge jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for ring concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a Ring Concierge?

A Ring Concierge is a jewelry professional who specializes in helping clients design, select, and purchase custom engagement rings and fine jewelry. They guide clients through the entire process, offering expert advice on diamonds, settings, and styles to ensure the final piece matches the client's preferences and budget. Ring Concierges often work in luxury jewelry boutiques or as private consultants, providing a personalized, high-touch service experience.

What are some common challenges faced by a Ring Concierge when assisting clients with custom jewelry orders?

As a Ring Concierge, one common challenge is balancing client expectations with feasibility, particularly when it comes to custom jewelry designs and budget constraints. You'll need to communicate clearly with clients about timelines, material options, and what is realistically achievable based on their preferences. Additionally, collaborating closely with designers and jewelers to ensure the client's vision is accurately brought to life requires strong attention to detail and proactive problem-solving skills. Effective project management and a customer-focused mindset are key to overcoming these challenges and delivering a positive client experience.

What are the key skills and qualifications needed to thrive as a Ring Concierge, and why are they important?

To excel as a Ring Concierge, you need expertise in jewelry knowledge, sales techniques, and customer service, usually supported by experience in luxury retail or gemology certification. Familiarity with POS systems, CRM software, and diamond grading tools is typically required. Strong interpersonal skills, attention to detail, and the ability to build client trust help set you apart in this role. These competencies are crucial for providing personalized experiences, ensuring product authenticity, and driving client satisfaction in the high-value jewelry market.

What is the difference between Ring Concierge vs Jewelry Sales Associate?

AspectRing ConciergeJewelry Sales Associate
Required CredentialsMinimal formal education, jewelry knowledge preferredHigh school diploma or equivalent, jewelry or sales certifications beneficial
Work EnvironmentLuxury retail or custom jewelry settings, client consultationsJewelry stores, retail environments, customer service focus
Industry UsagePrimarily in luxury jewelry brands and boutiquesWidespread across jewelry retail stores
Common Search/ComparisonYesYes

Ring Concierge and Jewelry Sales Associate roles both involve working in jewelry retail environments, but Ring Concierge often emphasizes luxury, custom services, and client consultations, while Jewelry Sales Associates focus on sales, customer service, and store operations. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

More about Ring Concierge jobs
What cities are hiring for Ring Concierge jobs? Cities with the most Ring Concierge job openings:
What states have the most Ring Concierge jobs? States with the most job openings for Ring Concierge jobs include:
What job categories do people searching Ring Concierge jobs look for? The top searched job categories for Ring Concierge jobs are:
Infographic showing various Ring Concierge job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 69% Full Time, 16% Part Time, and 13% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.
Fine Jewelry Chat Concierge

Fine Jewelry Chat Concierge

Frank Darling

Manhattan, NY

$17 - $22/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 5 days ago


Job description

Job Description

Frank Darling is a female-founded fine jewelry brand making custom engagement rings feel exciting, personal, and refreshingly human. Known for our modern design and sustainability-minded approach, we’ve been featured in Vogue, WSJ, Bloomberg, Glossy, and more.

We’re looking for a Fine Jewelry Chat Concierge to join our team on-site. You’ll work closely with clients, answering their most pertinent questions, and sorting them through proper channels to get them their answers fast and with accuracy.

Key Duties and Responsibilities:
  • Respond quickly to inbound phone calls, chats, and emails.

  • Manage the general inbox

  • Reassigning conversations to the proper Teams

  • Notifying relevant teams on aging conversations

  • Assisting teams on aging conversations

  • Transfer calls as needed to proper departments

  • Work alongside the sales team to ensure proper handoff

  • Advise clients on general diamond and setting questions

  • Advise clients on the differences between lab-grown diamonds, natural diamonds, and Moissanite

  • Advise clients on all aspects of ring selection, from prong thickness to band thickness, setting style, and wedding band selection

  • Assisting customers with general requests, including, but not limited to; rescheduling, diamond flight feedback, scheduling new appointments, relaying customer messages, coordinating in-store pick-ups and drop-offs

  • Empower clients to feel confident in their once-in-a-lifetime purchase

Requirements and Experience:
  • Strong knowledge of fine jewelry styles and trends

  • A keen eye for detail and a high level of empathy and professionalism

  • Ability to work proactively and think creatively to solve problems as they arise.

  • Organized and comfortable multitasking and juggling many client requests at once

  • Able to learn new computer programs efficiently and effectively

  • 1+ years of sales experience in jewelry, bridal, or luxury sales

  • Extremely detail-oriented

  • Able to juggle multiple tasks with high prioritization skills

  • Excellent communication skills

  • Jewelry fabrication or design experience is a plus, but not required

Job Details:
  • Full-time on-site role located in Tribeca NYC

  • Office hours are 10AM to 6PM

  • Available schedules: Monday to Friday

  • Salary: 65k Annual

Benefits:

  • Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success.

  • Insurance. Medical and dental insurance kicks in on the first day of your first full month!

  • 401k. Optional 401k program.

  • Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal-oriented team members to recharge

  • Pre-Tax Commuter Benefits.

  • Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.