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Returns Associate Jobs (NOW HIRING)

Saks

Return Desk Associate

Beverly Hills, FL · On-site

$17.05 - $21.32/hr

... AGMO), the Return Associate is responsible for facilitating returns sent to the store for ... Follow protocols on policy and procedures for; processing returns, adjustments, and assisting in ...

First Supply

Job Warehouse Associate

Oak Creek, WI · On-site

$15.25 - $18.25/hr

Warehouse Returns Associate First Supply, a fifth-generation family-owned company, has served the Upper Midwest for over 125 years. Guided by our Employee Value Proposition, Where Tradition Meets ...

Capital Electric

Be Seen First

Warehouse Transfer / Return Associate

Upper Marlboro, MD · On-site

$20 - $22/hr

The item arrives back at the warehouse's returns dock or designated area * Inspection and ... Oversee (and assist) WH Associate: * * Verifying and packaging products for shipping (shrink ...

Adecco

Warehouse Associate 2nd Shift

Vernon, CA

$19.50/hr

Warehouse Associate - 2nd Shift Monday - Friday 3pm - 11:30pm Weekends/OT may be required (Retail Fulfillment / Returns / Receiving / Putaway) Job Summary This position supports warehouse operations ...

Adecco

Warehouse Associate 2nd Shift

Vernon, CA · On-site

$19.50/hr

Warehouse Associate - 2nd Shift Monday - Friday 3pm - 11:30pm Weekends/OT may be required (Retail Fulfillment / Returns / Receiving / Putaway) Job Summary This position supports warehouse operations ...

Adecco

Warehouse Associate 2nd Shift

Vernon, CA · On-site

$19.50/hr

Warehouse Associate - 2nd Shift Monday - Friday 3pm - 11:30pm Weekends/OT may be required (Retail Fulfillment / Returns / Receiving / Putaway) Job Summary This position supports warehouse operations ...

KYB AMERICAS CORPORATION

Team Leader -- Returns

Greenwood, IN · On-site

$17.25 - $22/hr

This position has 8 - 17 Returns Associates reporting to it. Difficulty of Work: Adhering to the departmental processes and procedures is very important to the success of the Returns Department and ...

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How much do returns associate jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for returns associate in the United States is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.27 per hour, depending on experience, location, and employer.

What are Returns Associates?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What are the main challenges a Returns Associate faces when processing returned items, and how can they effectively manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What are the key skills and qualifications needed to thrive as a Returns Associate, and why are they important?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities are hiring for Returns Associate jobs? Cities with the most Returns Associate job openings:
What are the most commonly searched types of Returns jobs? The most popular types of Returns jobs are:
What states have the most Returns Associate jobs? States with the most job openings for Returns Associate jobs include:
Returns Associate jobs near you
Infographic showing various Returns Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,002 per year, or $17.3 per hour.

Return Desk Associate

Saks

Beverly Hills, FL • On-site

$17.05 - $21.32/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 4 days ago

Job description

Salary Range $17.05 - $21.32*
Job Description:
What This Position is All About
Under the leadership of the Assistant General Manager, Operations (AGMO), the Return Associate is responsible for facilitating returns sent to the store for processing and supporting the daily operations of our specialized work groups.
Who You Are:
  • You have strong interpersonal skills, and are customer service orientated
  • Have the ability to lift cartons, handle racks and carts of merchandise. Lifting of up to 15 pounds may be required
  • Must have knowledge of POS and strong computer skills, i.e. Google, MS Office, and adapt to changing technology
  • Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision

You Also Have:
  • Ability to work a flexible schedule as per business needs & adheres to dependability standards
  • Demonstrates attention to detail and keeps personal work space organized
  • Ability to influence team to follow store policies & procedures to help in decision-making

As The Returns Associate, You Will:
  • Daily functions including but not limited to following:
    • Opening/ Closing of digital return register
    • Maintain a neat and organized environment
    • Follow protocols on policy and procedures for; processing returns, adjustments, and assisting in reconciling reports
    • Ensure product is secured to standard
    • Maintain integrity of product, by ensuring all .com returns are separated, organized and secure.
    • Resolve customer issues both internal and external

YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE:
  • Opportunity to work in a innovative environment with a company experiencing transformational growth
  • Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
  • Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
  • An amazing employee discount

SALARY AND OTHER BENEFITS:
The starting hourly rate for this position is between $17.05-21.32 per hour. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.
Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Thank you for your interest with Saks Global. We look forward to reviewing your application.
Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact the store.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

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