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Returns Associate Jobs in New York (NOW HIRING)

bav

Returns Support Associate 3

Manhattan, NY

$18.75 - $24.25/hr

The Returns associate will assist the Logistics team with all Reverse Logistics processing issues of customer returns. Focusing on creating receive ready returns and correcting return exceptions that ...

HR NOW (2)

Returns Processing Associate

Edison, NJ

$16/hr

Returns Processing Associate Responsibilities : The Returns processing associate will manage and process customer returns from the online operation. Task: * Unload pallets and unpack product returns

Ring Concierge

Returns & Repairs Associate

New York, NY · On-site

$55K/yr

We are seeking a Returns & Repairs Associate to become an integral part of our team. In this role, the Returns & Repairs Associate will be responsible for the end-to-end management of client repairs ...

Ring Concierge

Returns & Repairs Associate

New York, NY · On-site

$55K/yr

We are seeking a Returns & Repairs Associate to become an integral part of our team. In this role, the Returns & Repairs Associate will be responsible for the end-to-end management of client repairs ...

Allied Beverage Group

Returns Coordinator

Elizabeth, NJ · On-site

$21/hr

... Associate recognition, discounts with several vendors and more The Company is dedicated to ensuring a safe and secure environment for our team members and visitors. To assist in achieving that goal ...

Milano Financial Services LLC

Tax Associate

Oakland, NJ · On-site

$17 - $23/hr

Seasonal Part-Time Tax Associate Position: Seasonal Part-Time Tax Associate Employment Type ... Previous tax-return preparation experience is not required. What You'll Do Beginning in October ...

Posted today

Kforce Inc.

Tax Associate

Manhattan, NY · On-site

$64K - $86K/yr

Prepare and review income and non-income-based tax returns The Tax Associate will assist with preparing for tax audits Tax return preparation Prepare corporate and partnership tax returns for filing ...

Abacus Group

Be Seen First

Tax Associate

New York, NY · Remote

$60 - $65/hr

Our client a technology solutions firm is seeking a temporary Tax Associate to join their team ... GoSystem work, specifically for federal state returns. Experience Required: * A couple of years ...

Spartan Placements, LLC

Senior Tax Associate

Livingston, NJ

$88K - $110K/yr

Preparation of individual, corporate, and partnership tax returns and workpapers * Delegate work to tax associates and interns * Serve as technical resource for tax associates and interns * Review of ...

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Returns Associate information

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Returns jobs in New York?

The most popular types of Returns jobs in New York are:

What cities in New York are hiring for Returns Associate jobs?

Cities in New York with the most Returns Associate job openings:

Returns Associate jobs near you
Infographic showing various Returns Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Returns Support Associate 3

bav

Manhattan, NY

$18.75 - $24.25/hr

Full-time

Posted 14 days ago

Job description

Job Overview:

The Returns associate will assist the Logistics team with all Reverse Logistics processing issues of customer returns. Focusing on creating receive ready returns and correcting return exceptions that are stopping the processing of the return. These areas will include, but are not limited to, advanced exchanges, fraud, customer service, customer errors, loss, carrier issues, system issues, returns exemption analysis, cost analysis of return requests, refusal/ RMA creation, international return labels, and lithium. They will review internal and external customer or carrier requests and evaluate the case load to prioritize and balance the same. They will review the total case load for patterns that can be addressed or eliminated both for fraud and efficiency.

Essential Responsibilities:

  • Handle all returns cases/inquiries, prioritize it, making sure that the cases are resolved in a timely manner.
  • Perform quality control for the requests 
  • Analyze and determine the cost effectiveness of the request
  • Coordinate with both internal and external parties to address the queries
  • Identify and notify respective departments of issues and or abuse of the company policies
  • Ability to handle direct customer communication

Specific Knowledge, Skills and Abilities:

  • Time management
  • Ability to work independently.
  • Ability to design or understand process design to implement new systems.
  • Strong organizational skills

Preferred Education, Experience and Licenses:

  • Working knowledge of returns and shipping.
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About BAV

Sourced by ZipRecruiter

Industry

Convention and trade show organizers

Company size

11 - 50 Employees

Headquarters location

Buffalo, NY, US

Year founded

1988

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