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Returns Associate Jobs in New York (NOW HIRING)

Dufry

Stock Associate

Manhattan, NY

$17/hr

Advertised Compensation: $17.00 to This Stock Associate Job Is for You, If You Enjoy: * Helping the ... Counts and completes all appropriate paperwork for merchandise returns to vendors * Provides ...

Avolta

Warehouse Associate

Manhattan, NY · On-site

$17/hr

Warehouse Associate Opportunity, growth, and meaningful rewards! We offer: Health, dental and ... returns to vendors Receives freight, loads, and unloads trucks Provides ongoing stock replenishment ...

Dufry

Stock Associate

Jamaica, NY

$21.25/hr

Advertised Compensation: $21.25 an hour This Stock Associate Job Is for You, If You Enjoy ... Counts and completes all appropriate paperwork for merchandise returns to vendors * Receives ...

Avolta

Hudson Warehouse Associate

Jamaica, NY · On-site

$21.25/hr

Hudson Warehouse Associate Opportunity, growth, and meaningful rewards! We offer: Health, dental ... returns to vendors Provides ongoing stock replenishment to the sales floor Isolates, sorts, and ...

Dufry

Stock Associate

Jamaica, NY · On-site

$21.25/hr

Advertised Compensation: $21.25 an hour This Stock Associate Job Is for You, If You Enjoy ... Counts and completes all appropriate paperwork for merchandise returns to vendors * Receives ...

Dufry

Stock Associate

Manhattan, NY · On-site

$17/hr

Advertised Compensation: $17.00 an hour This Stock Associate Job Is for You, If You Enjoy ... Counts and completes all appropriate paperwork for merchandise returns to vendors * Receives ...

Dufry

Stock Associate

Manhattan, NY · On-site

$17/hr

Advertised Compensation: $17.00 to This Stock Associate Job Is for You, If You Enjoy: * Helping the ... Counts and completes all appropriate paperwork for merchandise returns to vendors * Provides ...

Dufry

Stock Associate

Jamaica, NY · On-site

$21.25/hr

Advertised Compensation: $21.25 to This Stock Associate Job Is for You, If You Enjoy: * General ... Counts and completes all appropriate paperwork for merchandise returns to vendors * Receives ...

Dufry

Stock Associate

Jamaica, NY · On-site

$15.75 - $20/hr

Advertised Compensation: to This Stock Associate Job Is For You, If You Enjoy: * General stock ... Counts and completes all appropriate paperwork for merchandise returns to vendors * Receives ...

IWS Group

Warehouse Associate

Linden, NJ

$19 - $21.50/hr

Warehouse Associate 1st Shift: 6:00 AM-2:30 PM 2nd Shift: 2:30 PM-11:00 PM 3rd Shift: 10:00 PM-6:30 ... and Returns. Requirements Previous warehouse experience preferred Ability to lift 75 lbs ...

MDCalc

Associate Product Manager

New York, NY · On-site

To continue accelerating this growth, we are expanding our User Product team with an Associate ... Own projects that increase return visit frequency and surface relevant tools to the right users at ...

Longchamp USA Inc

Sales Associate

Manhattan, NY

$21 - $26/hr

Sales Associate Department: Boutique Retail Store Reports To: Store Manager Employment Status: FLSA ... Follows customer service guidelines (i.e. proper greeting etiquette, returns, exchanges, transfers ...

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Returns Associate information

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Returns jobs in New York?

The most popular types of Returns jobs in New York are:

What cities in New York are hiring for Returns Associate jobs?

Cities in New York with the most Returns Associate job openings:

Returns Associate jobs near you
Infographic showing various Returns Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Stock Associate

Dufry

Manhattan, NY

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Opportunity, growth, and meaningful rewards! We offer: 
  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • *401(k) retirement plan 
  • *Company paid life insurance
  • *Tuition reimbursement
  • Employee discounts across all company brands
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program - refer a friend and earn a bonus
*Benefits may vary by position so ask your recruiter for details.
 
Advertised Compensation: $17.00 to  

This Stock Associate Job Is for You, If You Enjoy: 

  • Helping the team by picking orders and receiving freight 

  • Working at the Port Authority Bus Terminal

Your Team is counting on you as a Stock Associate to: 

  • Open availability to work  

  • Work a full-time schedule 

Stock Associate Key Responsibilities: 

  • Protects all company assets in the warehouse including non-stock merchandise 

  • Provides a safe and clean environment for warehouse personnel 

  • Places stock orders as required 

  • Counts and receives incoming merchandise; reports shortages/overages to management in a timely manner, before required deadlines 

  • Counts and completes all appropriate paperwork for merchandise returns to vendors 

  • Provides ongoing stock replenishment to the sales floor 

  • Isolates, sorts, and organizes all damaged and outdated products for subsequent supplier credits and returns 

  • Organizes all merchandise for annual inventory 

  • Assists in inventory and reconciliation of inventory variances 

  • Notify management of out-of-stock merchandise 

  • Assist in stocking of stores and backrooms 

  • Assist in trash removal and recycling 

Required Qualifications: 

  • Attention to detail with a high degree of accuracy 

  • Ability to communicate effectively 

  • Good time-management skills and problem-solving abilities 

  • Ability to multi-task 

  • Ability to lift 50lbs 

  • Ability to work in environment exposed to the elements, both hot and cold 

  • Previous warehouse experience 

  • Previous experience operating a pallet jack 

  • High School Diploma or equivalent 

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics"). 

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