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Returns Associate Jobs (NOW HIRING)

Electronic Express

Warehouse Returns

Nashville, TN · On-site

$15 - $18/hr

Warehouse Returns Associate Electronic Express is excited to announce the availability of a new career opportunity within our logistics and supply chain operations. We are currently seeking a ...

New

Shop LC

WHS Returns

Austin, TX · On-site

$20/hr

The Returns Associate will process product returns and information while supporting the warehouse staff and other departments within a 24/7, high-volume, fast-paced working environment. The Returns ...

Acme Tools

Warranty/Returns Associate

Grand Forks, ND · On-site

$14.75 - $16.25/hr

... Associate! What You'll Take Ownership Of: * Receive and process returned products and damages; restock undamaged and returned products * Work with eCommerce team to credit customers; process returns ...

Comoto

Warehouse Returns Associate

Louisville, KY · On-site

$16/hr

Returns Team Schedule: * Monday - Friday from 5:00am - 1:30pm Compensation is $16 per hour with an array of benefits including 401(k) with company match, medical/dental/vision coverage, tuition ...

New

Cycle Gear

Warehouse Returns Associate

Louisville, KY · On-site

$16/hr

Returns Team Schedule: * Monday - Friday from 5:00am - 1:30pm Compensation is $16 per hour with an array of benefits including 401(k) with company match, medical/dental/vision coverage, tuition ...

New

Imperial Dade

Returns Assoc. (Warehouse Day)

Franklin, MA · On-site

$21.50/hr

Imperial Dade Returns Associate role available in Franklin, MA! Join a strong and continuously evolving group, helping to continue to grow our business. The hours for this position are Monday-Friday ...

Focus Camera

Be Seen First

Warehouse Returns Associate

North Brunswick, NJ · On-site

$16 - $17/hr

This position is located within our Returns Department in our North Brunswick, NJ Warehouse. In this role you will inspect the returned products to ensure they are in good condition and have all ...

New

TJX Companies

Front End Returns Associate

Tucson, AZ · On-site

$16.15 - $16.65/hr

Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and ...

TJX Companies

Front End Returns Associate

Tucson, AZ

$16.15 - $16.65/hr

Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and ...

Tjx

Front End Returns Associate

Tucson, AZ

$16.15 - $16.65/hr

Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and ...

Fisher Auto Parts

Returns Associate: 4am-1pm

Staunton, VA

$15.75 - $18.75/hr

Accurately receives and verifies incoming store returns/batteries/cores for proper receipt. Essential Functions: * Accurately scans or verifies receipt of product * Verifies paperwork and documents ...

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How much do returns associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for returns associate in the United States is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.27 per hour, depending on experience, location, and employer.

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities are hiring for Returns Associate jobs?

Cities with the most Returns Associate job openings:

What are the most commonly searched types of Returns jobs?

The most popular types of Returns jobs are:

Who are the top companies hiring for Returns Associate jobs?

The top employers for Returns Associate jobs are:

What states have the most Returns Associate jobs?

States with the most job openings for Returns Associate jobs include:

Returns Associate jobs near you
Infographic showing various Returns Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,002 per year, or $17.3 per hour.

Warehouse Returns

Electronic Express

Nashville, TN • On-site

$15 - $18/hr

Full-time

Medical, PTO

Posted 2 days ago

New

Electronic Express rating

4.0

Company rating: 4.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Job Posting: Warehouse Returns Associate

Job Description

Electronic Express is excited to announce the availability of a new career opportunity within our logistics and supply chain operations. We are currently seeking a dedicated and skilled individual to fill the position of Warehouse Returns Associate. This full-time role is designed for someone who is eager to contribute significantly to the handling, sorting, and processing of returned merchandise. The position is based in our main warehouse and is not eligible for remote work. By joining our team, you will be stepping into a fast-paced, dynamic environment where your efforts play a direct role in our company's operational success.

As a Warehouse Returns Associate, you will be integral in ensuring that all returns are processed in an efficient and timely manner, maintaining the high standards that Electronic Express sets for customer satisfaction and operational excellence. You will work closely with various teams, including inventory management and customer service, to handle returns flawlessly and uphold the reputation of the company.

Duties and Responsibilities
  • Manage and process incoming returned merchandise, ensuring careful handling of all products.
  • Inspect returned items for any damages or discrepancies against the original orders.
  • Efficiently categorize returns according to guidelines (restock, repair, replace, refund).
  • Communicate effectively with vendors to discuss and resolve return issues.
  • Operate the warehouse management system to accurately track and record all returns actions.
  • Collaborate with the inventory team to update and maintain accurate records of inventory levels.
  • Ensuring compliance with established return procedures and maintaining effective internal control over the physical product flow to safeguard assets.
  • Monitor reports to ensure inventory is correct, and product flow through the returns process is timely and efficient.
  • Actively participate in team meetings to discuss improvement opportunities in the returns process.
  • Assist in training new staff in the returns department to ensure everyone is abreast of the latest procedures and methods.
Requirements
  • Proven experience in retail or warehouse operations, specifically related to returns and inventory management.
  • Excellent organizational and time management skills to handle various tasks in a high-paced environment.
  • Strong knowledge and understanding of inventory control principles and practices.
  • Proficient in the use of computers and warehouse management software to maintain records and create reports.
  • Exceptional communication and interpersonal skills to effectively interact with team members and vendors.
  • Ability to lead, coach, and motivate staff, ensuring high levels of productivity and team spirit.
  • Demonstrate capability to follow through and resolve any issues regarding returns in collaboration with relevant parties.
  • Must be able to physically stand for extended periods, lift heavy objects when necessary, and perform repetitive tasks with accuracy.
  • Commitment to maintaining a safe work environment, adhering strictly to safety regulations and operational standards.
  • Dynamic problem-solving skills and the ability to adapt quickly to shifting priorities and demands.
Benefits
  • Paid Time Off
  • Health Insurance
  • Employee Discount


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