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Returns Associate Jobs in Ontario (NOW HIRING)

EECOL Electric

Warehouse Associate

Dryden, ON

As a Warehouse Associate, your training will focus on the gradual learning of basic warehouse tasks ... Will assist with verifying return policy guidelines are followed prior to issuing credit for ...

EECOL Electric

Warehouse Associate

Kenora, ON

As a Warehouse Associate, your training will focus on the gradual learning of basic warehouse tasks ... Will assist with verifying return policy guidelines are followed prior to issuing credit for ...

Hamsart Market Inc.

Retail Sales Associate

Toronto, ON · On-site

CA$16.55/hr

for Retail Sales Associate Position Overview A Retail Sales Associate is responsible for providing ... Handle customer complaints and returns professionally. * Sales : * Help create engaging product ...

Walmart

Cosmetics Associate

Kitchener, ON · On-site

CA$17.75/hr

Claims, Returns, and Asset Protection Support Ensures proper handling of claims and returns ... Associate is available to offer guidance, product knowledge, and support within the department.

Walmart

(CAN) Claims

Cornwall, ON · On-site

CA$18.55/hr

... Return Request Forms are completed for all claims over 45 days old. 7. Completes all GM CVP (Customer Value Program) 8. Provides support to Office Support Associate (OSA) and Directs Store Delivery ...

La Senza

Sales Associate

Vaughan, ON

... returns or exchanges accurately and efficiently and create lasting customer impressions Demonstrate knowledge and insight regarding inventory availability, customer requests and provide feedback on ...

Walmart

Consumables Associate

Cobourg, ON · On-site

CA$17.75/hr

This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

Walmart

(CAN) Cosmetics Associate

Niagara Falls, ON · On-site

CA$17.75/hr

Claims, Returns, and Asset Protection Support Ensures proper handling of claims and returns ... Associate is available to offer guidance, product knowledge, and support within the department.

Walmart

Consumables Associate

Simcoe, ON · On-site

CA$17.75/hr

This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

Walmart

(CAN) Consumables Associate

Pembroke, ON · On-site

CA$17.75/hr

This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

Walmart

(CAN) Consumables Associate

Cobourg, ON · On-site

CA$17.75/hr

This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

Walmart

(CAN) Consumables Associate

Sudbury, ON · On-site

CA$17.75/hr

This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

Walmart

(CAN) Consumables Associate

Niagara Falls, ON · On-site

CA$17.75/hr

This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

Walmart

(CAN) Consumables Associate

Cobourg, ON

CA$17.75/hr

This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

Walmart

(CAN) Consumables Associate

Hanover, ON

CA$17.75/hr

This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

Walmart

CA$17.75/hr

This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

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All JobsReturns Associate JobsReturns Associate Jobs in Ontario

Returns Associate information

What are Returns Associates?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What are the main challenges a Returns Associate faces when processing returned items, and how can they effectively manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What are the key skills and qualifications needed to thrive as a Returns Associate, and why are they important?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Returns jobs in Ontario? The most popular types of Returns jobs in Ontario are:
What cities in Ontario are hiring for Returns Associate jobs? Cities in Ontario with the most Returns Associate job openings:
Returns Associate jobs near you
Infographic showing various Returns Associate job openings in Ontario as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

Warehouse Associate

EECOL Electric

Dryden, ON

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 hours ago

Job description

Why You'll Love EECOL

When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family-like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a career you can be proud of. There are endless opportunities with our promote-within culture! 

What's in it for You

  • Permanent, full-time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work!
  • Enjoy regular salary reviews and incentive opportunities.
  • EECOL is not just a job, but a company where you can learn, develop, and build your career! All training provided. We promote within; excellent opportunities to advance along with educational assistance so you can pursue your career goals.
  • A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, disability, life insurance, vision care, and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future!
  • Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and many more.

As a Warehouse Associate, your training will focus on the gradual learning of basic warehouse tasks including receiving, picking, packing, shipping, wire cutting, light assembly, as well as housekeeping of assigned areas. You will comply with operational, audit, safety and all other company policies.

Responsibilities:

  • Completes local safety orientation and training courses and ensures safety and security policies are followed
  • Shadows more experienced Warehouse Operations associates on the verification of supplier inbound, customer returns, branch returns, and enters order receipts into computer and RF systems
  • Through the guidance of more experienced Warehouse Operations associates, places received material, after segregating backorders, into proper warehouse storage locations
  • Will receive training and practice on how to fill out log sheets for inbound overages, shortages, damages or non-compliant material
  • Receives training and will practice how to use manual or RF process to pick, pack, weigh and ship product
  • Assists in packing, labeling, wrapping and loading inbound/outbound trucks
  • Will be trained on using system generated or manually prepared local delivery records, and complete applicable blocks on pick ticket
  • Will assist with verifying return policy guidelines are followed prior to issuing credit for returned material
  • Pulls stock and returns to location pending credit memo, sale, or return to supplier 
  • Will receive training and practice on cutting and spooling wire
  • Maintains counter stock and assists with some customer service activities 
  • As the apprentice progresses with experience, they will receive additional training on how to operate a forklift and pallet jacks

Qualifications:

  • Ability to follow direction
  • Ambition to learn
  • Ability to lift up to 50lbs

Working Environment: Warehouse - Work is generally performed in a warehouse environment. The noise level is moderately quiet. Generally, well-ventilated and well lighted. Warehouse employees may be exposed to all kinds of weather and may be required to wear protective clothing. Operates heavy equipment. Strict safety regulations may be required.

Physical Expectations:

  • Work is physically strenuous, and workers are required to lift heavy packages up to 50 pounds
  •  Work may require excessive bending or stooping
  • Employee required to walk long distances repeatedly throughout the day
  • Employee required to use hand tools

#LI-NS1

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may include participation in a bonus or sales incentive plan,subject to the terms and conditions of the applicable plan documents. For certain sales roles, EECOL also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, EECOL offers abenefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.
Empowering People - Energizing Communities. Since 1919, EECOL Electric has provided material and technical support for the construction, industrial, and residential markets from over 60 locations in Canada. EECOL Electric is driven to provide exceptional service, proprietary solutions, and a complete product portfolio to a diverse range of customers' electrical requirements in automation, utility, lighting, data communication, wire and cable, power distribution, and renewable energy. EECOL's company culture is built on respect, integrity, honesty, and a shared passion for delivering a positive, memorable experience for our customers, partners, and communities.

Join a Team Where Your First Job is Just the Beginning. We believe in the power of our people's success - and that every team member should have the opportunity to grow without limits. EECOL's hire and grow within strategy empowers a change in how companies rely on their team members to move throughout all levels of the company.

By joining our team, your contribution will help businesses and communities bring the right solutions to their electrical needs. If you are looking for an inclusive workplace that offers continuous development opportunities and brings state-of-the-art solutions to our electrical community, then you are in the right place.

Find incredible opportunities to grow your career at Canada's premier electrical products distributor, while helping bring communities together.

EECOL is an affiliated company of Wesco International. Future correspondence, documentation and systems may reference the Wesco name.

This posting is for a current, active vacancy intended for immediate hire.

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