Warehouse Associate
Kenora, ON · On-site
As a Warehouse Associate, your training will focus on the gradual learning of basic warehouse tasks ... Will assist with verifying return policy guidelines are followed prior to issuing credit for ...
Warehouse Associate
Kenora, ON · On-site
As a Warehouse Associate, your training will focus on the gradual learning of basic warehouse tasks ... Will assist with verifying return policy guidelines are followed prior to issuing credit for ...
As a Warehouse Associate, your training will focus on the gradual learning of basic warehouse tasks ... Will assist with verifying return policy guidelines are followed prior to issuing credit for ...
As a Warehouse Associate, your training will focus on the gradual learning of basic warehouse tasks ... Will assist with verifying return policy guidelines are followed prior to issuing credit for ...
Retail Sales Associate
Toronto, ON · On-site
CA$16.55/hr
for Retail Sales Associate Position Overview A Retail Sales Associate is responsible for providing ... Handle customer complaints and returns professionally. * Sales : * Help create engaging product ...
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Retail Sales Associate
Toronto, ON · On-site
CA$16.55/hr
for Retail Sales Associate Position Overview A Retail Sales Associate is responsible for providing ... Handle customer complaints and returns professionally. * Sales : * Help create engaging product ...
Work a full-time schedule Warehouse Associate Full-Time Key Responsibilities: * Protects all ... Counts and completes all appropriate paperwork for merchandise returns to vendors * Provides ...
Work a full-time schedule Warehouse Associate Full-Time Key Responsibilities: * Protects all ... Counts and completes all appropriate paperwork for merchandise returns to vendors * Provides ...
... returns or exchanges accurately and efficiently and create lasting customer impressions Demonstrate knowledge and insight regarding inventory availability, customer requests and provide feedback on ...
... returns or exchanges accurately and efficiently and create lasting customer impressions Demonstrate knowledge and insight regarding inventory availability, customer requests and provide feedback on ...
(CAN) Claims
Cornwall, ON · On-site
CA$18.55/hr
... Return Request Forms are completed for all claims over 45 days old. 7. Completes all GM CVP (Customer Value Program) 8. Provides support to Office Support Associate (OSA) and Directs Store Delivery ...
(CAN) Claims
Cornwall, ON · On-site
CA$18.55/hr
... Return Request Forms are completed for all claims over 45 days old. 7. Completes all GM CVP (Customer Value Program) 8. Provides support to Office Support Associate (OSA) and Directs Store Delivery ...
Consumables Associate
Niagara Falls, ON · On-site
CA$17.75/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
Consumables Associate
Niagara Falls, ON · On-site
CA$17.75/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
Consumables Associate
Woodstock, ON · On-site
CA$17.75/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
Consumables Associate
Woodstock, ON · On-site
CA$17.75/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
Consumables Associate
Waterloo, ON · On-site
CA$17.75/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
Consumables Associate
Waterloo, ON · On-site
CA$17.75/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
We are seeking an Associate to join the Investments team, with end-to-end responsibility for ... returns - and present recommendations to the Investment Committee * Manage the deal pipeline and ...
We are seeking an Associate to join the Investments team, with end-to-end responsibility for ... returns - and present recommendations to the Investment Committee * Manage the deal pipeline and ...
(CAN) Consumables Associate
Pembroke, ON · On-site
CA$17.75/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
(CAN) Consumables Associate
Pembroke, ON · On-site
CA$17.75/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
(CAN) Consumables Associate
CA$17.75/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
(CAN) Consumables Associate
CA$17.75/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
(CAN) Consumables Associate
Sudbury, ON · On-site
CA$17.75/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
(CAN) Consumables Associate
Sudbury, ON · On-site
CA$17.75/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
(CAN) Consumables Associate
CA$17.75/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
(CAN) Consumables Associate
CA$17.75/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
Full Time Clearing Room Associate
Burlington, ON · On-site
CA$17.70/hr
As a Clearing Room Associate at Leon's Furniture you will be responsible for organizing and distributing all product returns within the store. One of your main areas of focus is working with other ...
Full Time Clearing Room Associate
Burlington, ON · On-site
CA$17.70/hr
As a Clearing Room Associate at Leon's Furniture you will be responsible for organizing and distributing all product returns within the store. One of your main areas of focus is working with other ...
(CAN) Consumables Associate
Hamilton, ON · On-site
CA$17.75/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
(CAN) Consumables Associate
Hamilton, ON · On-site
CA$17.75/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
(CAN) Consumables Associate
Timmins, ON · On-site
CA$17.75/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
(CAN) Consumables Associate
Timmins, ON · On-site
CA$17.75/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
(CAN) Consumables Associate
Pembroke, ON · On-site
CA$17.75/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
(CAN) Consumables Associate
Pembroke, ON · On-site
CA$17.75/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
(CAN) Consumables Associate
Hanover, ON · On-site
CA$17.75/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
(CAN) Consumables Associate
Hanover, ON · On-site
CA$17.75/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
Full Time Clearing Room Associate
Burlington, ON · On-site
CA$17.70/hr
As a Clearing Room Associate at Leon's Furniture you will be responsible for organizing and distributing all product returns within the store. One of your main areas of focus is working with other ...
Full Time Clearing Room Associate
Burlington, ON · On-site
CA$17.70/hr
As a Clearing Room Associate at Leon's Furniture you will be responsible for organizing and distributing all product returns within the store. One of your main areas of focus is working with other ...
Returns Associate information
What is a returns associate?
Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.
What challenges does a returns associate face when processing returned items, and how can they manage them?
Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.
What skills and qualifications are needed to be a returns associate?
To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.
What is the difference between Returns Associate vs Customer Service Representative?
| Returns Associate | Customer Service Representative |
|---|---|
| Handles product returns, exchanges, and refunds at retail or warehouse locations | Provides general customer support, answers inquiries, and resolves issues across various channels |
| Requires knowledge of return policies, inventory management, and POS systems | Requires communication skills, problem-solving, and product knowledge |
| Work environment often includes retail stores or warehouses | Work environment includes call centers, retail stores, or online support |
| Commonly employed in retail, e-commerce, and logistics industries | Employed across multiple industries including retail, telecom, and service sectors |
While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.
What are the most commonly searched types of Returns jobs in Ontario?
The most popular types of Returns jobs in Ontario are:
What cities in Ontario are hiring for Returns Associate jobs?
Cities in Ontario with the most Returns Associate job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 29 days ago
Job description
Why You'll Love EECOL
When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family-like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a career you can be proud of. There are endless opportunities with our promote-within culture!
What's in it for You
- Permanent, full-time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work!
- Enjoy regular salary reviews and incentive opportunities.
- EECOL is not just a job, but a company where you can learn, develop, and build your career! All training provided. We promote within; excellent opportunities to advance along with educational assistance so you can pursue your career goals.
- A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, disability, life insurance, vision care, and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future!
- Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and many more.
As a Warehouse Associate, your training will focus on the gradual learning of basic warehouse tasks including receiving, picking, packing, shipping, wire cutting, light assembly, as well as housekeeping of assigned areas. You will comply with operational, audit, safety and all other company policies.
Responsibilities:
- Completes local safety orientation and training courses and ensures safety and security policies are followed
- Shadows more experienced Warehouse Operations associates on the verification of supplier inbound, customer returns, branch returns, and enters order receipts into computer and RF systems
- Through the guidance of more experienced Warehouse Operations associates, places received material, after segregating backorders, into proper warehouse storage locations
- Will receive training and practice on how to fill out log sheets for inbound overages, shortages, damages or non-compliant material
- Receives training and will practice how to use manual or RF process to pick, pack, weigh and ship product
- Assists in packing, labeling, wrapping and loading inbound/outbound trucks
- Will be trained on using system generated or manually prepared local delivery records, and complete applicable blocks on pick ticket
- Will assist with verifying return policy guidelines are followed prior to issuing credit for returned material
- Pulls stock and returns to location pending credit memo, sale, or return to supplier
- Will receive training and practice on cutting and spooling wire
- Maintains counter stock and assists with some customer service activities
- As the apprentice progresses with experience, they will receive additional training on how to operate a forklift and pallet jacks
Qualifications:
- Ability to follow direction
- Ambition to learn
- Ability to lift up to 50lbs
Working Environment: Warehouse - Work is generally performed in a warehouse environment. The noise level is moderately quiet. Generally, well-ventilated and well lighted. Warehouse employees may be exposed to all kinds of weather and may be required to wear protective clothing. Operates heavy equipment. Strict safety regulations may be required.
Physical Expectations:
- Work is physically strenuous, and workers are required to lift heavy packages up to 50 pounds
- Work may require excessive bending or stooping
- Employee required to walk long distances repeatedly throughout the day
- Employee required to use hand tools
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This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.In addition, EECOL offers abenefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.
This posting is for a current, active vacancy intended for immediate hire.