Vaughan, ON · On-site
CA$17.75/hr
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... WHAT YOU'LL DO Refunds and Returns Follows Company procedures when processing refunds and returns ...
Vaughan, ON · On-site
CA$17.75/hr
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... WHAT YOU'LL DO Refunds and Returns Follows Company procedures when processing refunds and returns ...
Concord, ON · On-site
... returns and notify management of damaged shipments for freight claims. * Maintains clean and ... The associate may be required to sometimes sit, climb or balance. The associate must lift and/or ...
Concord, ON · On-site
... returns and notify management of damaged shipments for freight claims. * Maintains clean and ... The associate may be required to sometimes sit, climb or balance. The associate must lift and/or ...
Thunder Bay, ON · On-site
CA$17.75/hr
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... WHAT YOU'LL DO Refunds and Returns Follows Company procedures when processing refunds and returns ...
Thunder Bay, ON · On-site
CA$17.75/hr
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... WHAT YOU'LL DO Refunds and Returns Follows Company procedures when processing refunds and returns ...
Woodbridge, ON · On-site
Processing returns in the system, include quality check and put away process. Skills and Qualifications * Minimum 2-3 years warehouse experience as an inventory Associate or similar. * High attention ...
Woodbridge, ON · On-site
Processing returns in the system, include quality check and put away process. Skills and Qualifications * Minimum 2-3 years warehouse experience as an inventory Associate or similar. * High attention ...
CA$17.60 - CA$20.21/hr
As a retail associate , you will keep our store looking great and process our customers' purchases, returns, trade-ins and more. No experience required! Your everyday tech use has already given you a ...
CA$17.60 - CA$20.21/hr
As a retail associate , you will keep our store looking great and process our customers' purchases, returns, trade-ins and more. No experience required! Your everyday tech use has already given you a ...
Toronto, ON · On-site
Customer Care Associate The Customer Care Associate is responsible for providing exceptional ... Coordinate order changes, returns, credits, and cancellations as required. * Investigate and ...
Quick apply
Toronto, ON · On-site
Customer Care Associate The Customer Care Associate is responsible for providing exceptional ... Coordinate order changes, returns, credits, and cancellations as required. * Investigate and ...
CA$17.60 - CA$20.21/hr
As a retail associate , you will keep our store looking great and process our customers' purchases, returns, trade-ins and more. No experience required! Your everyday tech use has already given you a ...
CA$17.60 - CA$20.21/hr
As a retail associate , you will keep our store looking great and process our customers' purchases, returns, trade-ins and more. No experience required! Your everyday tech use has already given you a ...
Kingston, ON · On-site
CA$17.85/hr
ABOUT THE POSITION With over 430 retail stores worldwide, our associates are essential to our ... Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting ...
Kingston, ON · On-site
CA$17.85/hr
ABOUT THE POSITION With over 430 retail stores worldwide, our associates are essential to our ... Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting ...
$20 - $21/hr
... Associate to help us keep the momentum going. What You'll Be Doing: * Safely load and unload ... Periodically deliver to stores or customer sites. * Assist with returns, restocking, and quality ...
$20 - $21/hr
... Associate to help us keep the momentum going. What You'll Be Doing: * Safely load and unload ... Periodically deliver to stores or customer sites. * Assist with returns, restocking, and quality ...
Toronto, ON · On-site
CA$17.60 - CA$24/hr
Associate, Order Fulfillment The Associate, Order Fulfillment defines the luxury lifestyle shopping ... Confirm all return dates fall within the policy window * Examine merchandise to ensure it is in ...
Toronto, ON · On-site
CA$17.60 - CA$24/hr
Associate, Order Fulfillment The Associate, Order Fulfillment defines the luxury lifestyle shopping ... Confirm all return dates fall within the policy window * Examine merchandise to ensure it is in ...
We're looking for a Warehouse Associate- are you ready to explore your career with us? The ... Process returns accurately * Follow all established policy and safety guidelines in a drug-free ...
We're looking for a Warehouse Associate- are you ready to explore your career with us? The ... Process returns accurately * Follow all established policy and safety guidelines in a drug-free ...
Ottawa, ON · On-site
CA$17.50/hr
... pulling, shipping, returns, forklift, counter, or may have a generalized role working in all ... Follows company safety policies and procedures and encourages other associates to do the same ...
Ottawa, ON · On-site
CA$17.50/hr
... pulling, shipping, returns, forklift, counter, or may have a generalized role working in all ... Follows company safety policies and procedures and encourages other associates to do the same ...
Toronto, ON · On-site
CA$17.50/hr
... pulling, shipping, returns, forklift, counter, or may have a generalized role working in all ... Follows company safety policies and procedures and encourages other associates to do the same ...
Toronto, ON · On-site
CA$17.50/hr
... pulling, shipping, returns, forklift, counter, or may have a generalized role working in all ... Follows company safety policies and procedures and encourages other associates to do the same ...
Position Overview The Stock Associate is responsible for receiving, unpacking, and preparing ... Execute transfers, RTVs (Return to Vendor), manage damages, and handle customer charge sends.
Position Overview The Stock Associate is responsible for receiving, unpacking, and preparing ... Execute transfers, RTVs (Return to Vendor), manage damages, and handle customer charge sends.
Oshawa, ON · On-site
CA$22.15/hr
May also complete tasks such as receiving, returns, inventory, order layout, data entry, and load ... Technical certification or associate degree may be required in some areas. Generally 5-7 years of ...
Oshawa, ON · On-site
CA$22.15/hr
May also complete tasks such as receiving, returns, inventory, order layout, data entry, and load ... Technical certification or associate degree may be required in some areas. Generally 5-7 years of ...
Position Overview The Stock Associate is responsible for receiving, unpacking, and preparing ... Execute transfers, RTVs (Return to Vendor), manage damages, and handle customer charge sends.
Position Overview The Stock Associate is responsible for receiving, unpacking, and preparing ... Execute transfers, RTVs (Return to Vendor), manage damages, and handle customer charge sends.
Retail Sales Associate - Keyholder | Sherway Gardens Showcase, Home of the Hottest Trends , is ... Process sales and returns * Help with merchandising, replenishment, and daily store operations
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Retail Sales Associate - Keyholder | Sherway Gardens Showcase, Home of the Hottest Trends , is ... Process sales and returns * Help with merchandising, replenishment, and daily store operations
Retail Sales Associate - Keyholder | Sherway Gardens Showcase, Home of the Hottest Trends , is ... Process sales and returns * Help with merchandising, replenishment, and daily store operations
Retail Sales Associate - Keyholder | Sherway Gardens Showcase, Home of the Hottest Trends , is ... Process sales and returns * Help with merchandising, replenishment, and daily store operations
Kingston, ON · On-site
CA$17.85/hr
ABOUT THE POSITION With over 430 retail stores worldwide, our associates are essential to our ... Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting ...
Kingston, ON · On-site
CA$17.85/hr
ABOUT THE POSITION With over 430 retail stores worldwide, our associates are essential to our ... Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting ...
Toronto, ON · On-site
$19.28/hr
Position Description Summary: A Sales Associate in one of our travel essential stores is ... Efficiently and accurately conduct receiving, cycle counts, product returns and transfer ...
Toronto, ON · On-site
$19.28/hr
Position Description Summary: A Sales Associate in one of our travel essential stores is ... Efficiently and accurately conduct receiving, cycle counts, product returns and transfer ...
| Returns Associate | Customer Service Representative |
|---|---|
| Handles product returns, exchanges, and refunds at retail or warehouse locations | Provides general customer support, answers inquiries, and resolves issues across various channels |
| Requires knowledge of return policies, inventory management, and POS systems | Requires communication skills, problem-solving, and product knowledge |
| Work environment often includes retail stores or warehouses | Work environment includes call centers, retail stores, or online support |
| Commonly employed in retail, e-commerce, and logistics industries | Employed across multiple industries including retail, telecom, and service sectors |
While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.
The most popular types of Returns jobs in Ontario are:
Cities in Ontario with the most Returns Associate job openings:
CA$17.75/hr
Part-time
Re-posted 27 days ago
6.0
Based on 22,627 frontline employees who took The Breakroom Quiz
25th of 39 rated national retailers
WHAT YOU'LL DO
Refunds and Returns
Follows Company procedures when processing refunds and returns and completes all required forms accurately.
Customer Service Desk Support
Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner.
Sales Tax and Records
Keeps sales tax-exempt records accurate and up to date by following Company guidelines.
Claims and Merchandise Handling
Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.
Scanning and Accuracy
Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.
Flexibility (Availability/Work Schedule)
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service.
POTENTIAL CHALLENGES IN THIS ROLE
High Task Volume in a Fast-Paced Environment
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.
Physical Demands
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.
WHY YOU'LL ENJOY WORKING HERE
Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.
Appreciation for Your Efforts
Your contributions are recognized and valued.
Career Growth Opportunities
Build your skills and advance your career with us.
Meaningful Impact
Take pride in helping customers save money and live better.
The minimum rate of pay for this position starts from $17.75.
Le taux horaire minimum pour ce poste debute a 17.75.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age - 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location...
1900 Major Mackenzie Dr, Vaughan, ON L6A 4R9, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.
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From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.
Retail and transportation and warehousing
10,000+ Employees
Bentonville, AR, US
