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Returns Associate Jobs in Ontario (NOW HIRING)

GUESS?, LLC - Retail Careers

Position Overview The Stock Associate is responsible for receiving, unpacking, and preparing ... Execute transfers, RTVs (Return to Vendor), manage damages, and handle customer charge sends.

GUESS?, LLC - Retail Careers

Position Overview The Stock Associate is responsible for receiving, unpacking, and preparing ... Execute transfers, RTVs (Return to Vendor), manage damages, and handle customer charge sends.

Fuller Landau LLP

Experienced Associate, Audit

Toronto, ON · Hybrid

CA$60K - CA$80K/yr

Experienced Associate, Audit Location:Toronto office, Hybrid Job vacancy status:Existing vacancy ... Prepare corporate tax returns as needed * Respond promptly and proactively to clients What we look ...

Fuller Landau

Experienced Associate, Audit

Toronto, ON · On-site

CA$60K - CA$80K/yr

Job title: Experienced Associate, Audit Location: Toronto office, Hybrid Job vacancy status ... Prepare corporate tax returns as needed * Respond promptly and proactively to clients What we look ...

HelloFresh

Production Associate

Mississauga, ON · On-site

Production Associate Location: HWY 403 & Dundas St W, Mississauga Shift : This position will ... Level 1 First Aid is considered an asset What you'll get in return: * Competitive salary and health ...

Dufry

Sales Associate- Temporary

Toronto, ON

CA$17.75/hr

Advertised Compensation: $17.75 This Sales Associate Job Is For You, If You Enjoy: * Helping others ... Isolate, sort, and organize all damaged and outdated products and returns and inform management of ...

HelloFresh

Sanitation Associate

Mississauga, ON

As a Sanitation Associate, you will report to the Sanitation Supervisor and will be responsible for ... What you'll get in return: * Competitive salary and health benefits * Shift premiums are available ...

Walmart

Directs Store Delivery Associate

Oakville, ON

CA$18.55/hr

... preparing returns, claims, and MTRs for shipment and completing all required documentation ... Associate Training and Support Trains and supports other Directs Store Delivery Associates to ...

Walmart

Office Support Associate

Oakville, ON · On-site

CA$18.55/hr

Working as an Office Support Associate at Walmart Canada is a great opportunity to build valuable ... return procedures are followed, and UPC key controls are maintained through proper handling and ...

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Returns Associate information

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Returns jobs in Ontario?

The most popular types of Returns jobs in Ontario are:

What cities in Ontario are hiring for Returns Associate jobs?

Cities in Ontario with the most Returns Associate job openings:

Returns Associate jobs near you
Infographic showing various Returns Associate job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Warehouse Associate

Careers - AmerCareRoyal

Milton, ON

Full-time

Re-posted 6 days ago

Job description

Unbox Your Potential: Our customers see us as the industry Leader for trusted, high quality food service essentials and supply chain solutions - and our employees see the value in what they do each day. We offer a culture supported by integrity, growth, relationships, and excellence. We're looking for a Warehouse Associate- are you ready to explore your career with us?

The Warehouse Associate will increase operational efficiency, company profitability and customer satisfaction by accurately and safely receiving and storing materials, as well as picking, packing and scanning orders for pickup and delivery.

This position reports to the day shift, Monday through Friday from 8:00am - 4:30pm in our Milton, ON location.

HOW YOU WILL MAKE AN IMPACT:

  • Pulling, filling, packing and setting up orders for delivery or pickup
  • Maintain the ability to determine the status of an order at any given time
  • Follow any special instructions pertaining to an individual order
  • Receive shipments, log into inventory, maintain inventory through audits
  • Report any quality or inventory discrepancy issues to the appropriate person
  • Communicate positively with supervisors, staff, fellow workers, deliveries/pick-up personal.
  • Operate a forklift/pallet jack safely and efficiently, perform vehicle safety checks and report discrepancies to supervisor
  • Assist in keeping facility clean, neat, safe and operating efficiently
  • Process returns accurately
  • Follow all established policy and safety guidelines in a drug-free workplace
  • Attend product knowledge meetings as required by management
  • Present a neat and professional image
  • Assist in keeping facility secure
  • Maintain proficiency in computerized systems and other technologies as required
  • Follow company policies and procedures

WHAT YOU'LL NEED TO BE SUCCESSFUL:

  • Accuracy and attention to detail
  • Recognizes and understands product numbers and alpha/numeric codes
  • Valid Raymond Reach License Required (5+ years preferred)
  • Operates forklifts in compliance with Occupational Safety & Health Administration (OSHA) requirements
  • Understands basic inventory, warehousing and stocking procedures
  • Able to work independently with some direction
  • Capable of following written instructions and documented procedures
  • Comfortable in fast-paced environment
  • Able to perform simple math operations (addition, subtraction, multiplication, and division)
  • Team player who works productively with wide range of people
  • Manages time effectively and adapts quickly to changing priorities

Applicants must be comfortable working in a non-temperature-controlled environment, equipped with ceiling fans and screens for airflow. Applicants must be physically able to operate equipment (sit-down and stand-up forklifts), engage in periods of long standing and walking, and perform consistent lifting of up to 50 lbs.

ACR is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Learn more about ACR HERE
Learn more about our culture HERE

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