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Returns Associate Jobs in Washington (NOW HIRING)

Capital Electric

Be Seen First

Warehouse Transfer / Return Associate

Upper Marlboro, MD · On-site

$20 - $22/hr

The item arrives back at the warehouse's returns dock or designated area * Inspection and ... Oversee (and assist) WH Associate: * * Verifying and packaging products for shipping (shrink ...

MASTER-PJK SERVICE LLC

Returns Desk Clerk

Landover, MD · On-site

$17 - $18/hr

The Returns Desk Associate is responsible for efficiently checking in returned products from the Delivery Truck Drivers and accurately entering the customer credits and RMAs into the Keany Produce ...

MASTER-PJK SERVICE LLC

Returns Desk Clerk

Landover, MD

$17 - $18/hr

The Returns Desk Associate is responsible for efficiently checking in returned products from the Delivery Truck Drivers and accurately entering the customer credits and RMAs into the Keany Produce ...

365BOOKSPRO

US Tax Specialist

Oxon Hill, MD · Remote

$1.1K - $1.5K/mo

Our firm is searching for a dynamic, proven multi-tasker to fill the role of Tax Return Associate. You will be expected to prepare 1040, Schedule C, Schedule E, 1041, Corporate returns (partnership ...

365BOOKSPRO

US Tax Specialist

Oxon Hill, MD · Remote

$1.1K - $1.5K/mo

Our firm is searching for a dynamic, proven multi-tasker to fill the role of Tax Return Associate. You will be expected to prepare 1040, Schedule C, Schedule E, 1041, Corporate returns (partnership ...

Clark Associates

Front End Associate

District Heights, MD · On-site

$17 - $20.50/hr

The Front End Associate supports key operational goals by efficiently handling cashier duties ... Process customer returns and ensure items are restocked appropriately * Expedite customer flow ...

Ahold Delhaize

PT Center Store Associate (537550)

Lorton, VA · On-site

$15.50 - $17.75/hr

Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are ...

Focus Partners Wealth

Tax Associate

Annapolis, MD · On-site

$57K - $77K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

Focus Partners Wealth

Tax Associate

Gaithersburg, MD · On-site

$63K - $84K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

Focus Partners Wealth

Tax Associate

Adelphi, MD · On-site

$58K - $78K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

Focus Partners Wealth

Tax Associate

Rockville, MD · On-site

$59K - $79K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

Focus Partners Wealth

Tax Associate

Annandale, VA · On-site

$58K - $77K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

Focus Partners Wealth

Tax Associate

Largo, MD · On-site

$58K - $77K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

Focus Partners Wealth

Tax Associate

Bowie, MD · On-site

$57K - $76K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

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All JobsReturns Associate JobsReturns Associate Jobs in Washington

Returns Associate information

What are Returns Associates?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What are the main challenges a Returns Associate faces when processing returned items, and how can they effectively manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What are the key skills and qualifications needed to thrive as a Returns Associate, and why are they important?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Returns jobs in Washington? The most popular types of Returns jobs in Washington are:
What cities in Washington are hiring for Returns Associate jobs? Cities in Washington with the most Returns Associate job openings:
Returns Associate jobs near you
Infographic showing various Returns Associate job openings in Washington as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Warehouse Transfer / Return Associate

Capital Electric

Upper Marlboro, MD • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

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Job description

Capital Electric has a Transfer / Return Associate position available at our Upper Marlboro, NC location. A Warehouse Transfer / Return Associate for Capital Electric is responsible for overseeing incoming and outgoing shipment activity, assisting warehouse associates in daily activities, and keeping the warehouse stocked in an orderly fashion to help the branch maintain being the electrical distributor of choice in their area.


Responsibilities

  • Receiving the Return: The item arrives back at the warehouse's returns dock or designated area
  • Inspection and Processing: Inspect the item to determine its condition (e.g., damaged, sellable, needs repair). This requires tracking the item's journey and determine necessary actions, such as refunding the customer or restocking the inventory.
  • Transfer to Storage or Dumpster: The item is then moved from the processing area to its appropriate location.
  • Learn our Solar Eclipse software
  • Oversee incoming and outgoing shipment activity to company standards
  • Ensure warehouse cleanliness to company standards
  • Communicate with warehouse leadership
  • Oversee (and assist) WH Associate:
    • Verifying and packaging products for shipping (shrink wrapping, boxing, labeling)
    • Staging product for loading
    • Loading product onto truck
    • Unloading materials from truck
    • Moving materials to warehouse for storage
    • Moving waste to dumpsters
  • Responsible for quality control
  • Operate within standard operating procedures (SOPs) and OSHA safety standards
  • Operate Powered Industrial Trucks (PIT). Stand up, reach truck, order picker and sit-down propane forklift
  • Other duties assigned


Requirements

  • 3+ years warehouse experience
  • Turret Forklift Driver
  • Ability to perform accurate work and pay close attention to details
  • Ability to lift up to 50 pounds on regular basis; 70 lbs occasionally
  • Proficient use of a Reach Truck forklift will be required.
  • Must be flexible and able to multi-task on a regular basis
  • Basic reading, writing, and arithmetic skills required
  • Good communication skills.
  • Strong organizational skills.
  • Time management skills.

Company Description

Capital Electric offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate in Maryland, Virginia, Pennsylvania, West Virginia, North Carolina, South Carolina and Georgia, and are part of the Sonepar group, the world’s #1 electrical distributor with over 46,000 associates around the globe.