Tax Associate
Vienna, VA · On-site
$17.75 - $23.50/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Vienna, VA · On-site
$17.75 - $23.50/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Germantown, MD · On-site
$16.65 - $20.55/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Germantown, MD · On-site
$16.65 - $20.55/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Woodbridge, VA · On-site
$16.65 - $20.55/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Woodbridge, VA · On-site
$16.65 - $20.55/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Gambrills, MD · On-site
$15.90 - $19.70/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Gambrills, MD · On-site
$15.90 - $19.70/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Silver Spring, MD · On-site
$16.65 - $20.55/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Silver Spring, MD · On-site
$16.65 - $20.55/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Falls Church, VA · On-site
$17.75 - $23.50/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Falls Church, VA · On-site
$17.75 - $23.50/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Clinton, MD · On-site
$16.65 - $20.55/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Clinton, MD · On-site
$16.65 - $20.55/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Ellicott City, MD · On-site
$15.90 - $19.70/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Ellicott City, MD · On-site
$15.90 - $19.70/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Hyattsville, MD · On-site
$16.65 - $20.55/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Hyattsville, MD · On-site
$16.65 - $20.55/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Arlington, VA · On-site
$17.75 - $23.50/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Arlington, VA · On-site
$17.75 - $23.50/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Annandale, VA · On-site
$17.75 - $23.50/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Annandale, VA · On-site
$17.75 - $23.50/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Arlington, VA · On-site
$17.75 - $23.50/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Arlington, VA · On-site
$17.75 - $23.50/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Bowie, MD · On-site
$16.65 - $20.55/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Bowie, MD · On-site
$16.65 - $20.55/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Fairfax, VA · On-site
$17.75 - $23.50/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Fairfax, VA · On-site
$17.75 - $23.50/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Columbia, MD · On-site
$15.90 - $19.70/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Columbia, MD · On-site
$15.90 - $19.70/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Laurel, MD · On-site
$16.65 - $20.55/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Laurel, MD · On-site
$16.65 - $20.55/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Silver Spring, MD · On-site
$16.65 - $20.55/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Silver Spring, MD · On-site
$16.65 - $20.55/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Annapolis, MD · On-site
$15.90 - $19.70/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Annapolis, MD · On-site
$15.90 - $19.70/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Woodbridge, VA · On-site
$16.65 - $20.55/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Woodbridge, VA · On-site
$16.65 - $20.55/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Laurel, MD · On-site
$16.65 - $20.55/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Tax Associate
Laurel, MD · On-site
$16.65 - $20.55/hr
About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates
Returns Associate information
What is a returns associate?
Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.
What skills and qualifications are needed to be a returns associate?
To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.
What challenges does a returns associate face when processing returned items, and how can they manage them?
Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.
What is the difference between Returns Associate vs Customer Service Representative?
| Returns Associate | Customer Service Representative |
|---|---|
| Handles product returns, exchanges, and refunds at retail or warehouse locations | Provides general customer support, answers inquiries, and resolves issues across various channels |
| Requires knowledge of return policies, inventory management, and POS systems | Requires communication skills, problem-solving, and product knowledge |
| Work environment often includes retail stores or warehouses | Work environment includes call centers, retail stores, or online support |
| Commonly employed in retail, e-commerce, and logistics industries | Employed across multiple industries including retail, telecom, and service sectors |
While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.
What are the most commonly searched types of Returns jobs in Washington?
The most popular types of Returns jobs in Washington are:
What cities in Washington are hiring for Returns Associate jobs?
Cities in Washington with the most Returns Associate job openings:
Job description
About the Role
As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work directly with clients to gather information, prepare tax returns, and answer questions while building valuable skills and strong client relationships. You'll earn a competitive hourly rate, with opportunities to increase your earnings as you build tax knowledge and grow in the role. This role is in-person at a local H&R Block tax office.
Required Qualifications
Preferred Qualifications
Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
1 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.
Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$17.75 - $23.50/Hr.
Sponsored Job
Urzua-19201-FREDERICKSBURG VA
As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work directly with clients to gather information, prepare tax returns, and answer questions while building valuable skills and strong client relationships. You'll earn a competitive hourly rate, with opportunities to increase your earnings as you build tax knowledge and grow in the role. This role is in-person at a local H&R Block tax office.
- Meet with clients to gather information and understand their tax situation
- Prepare complete and accurate tax returns with training and support from experienced teammates
- Explain tax information clearly and provide recommendations in a way clients can easily understand
- Identify tax savings opportunities and recommend relevant products and services
- Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
- Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach
Required Qualifications
- Successful completion of the H&R Block Income Tax Course1
- Experience interacting with customers or clients in a service-oriented environment
- Strong communication skills, including explaining information clearly and asking questions to understand needs
- Problem-solving skills, including organizing information and identifying solutions
- Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT
- High school diploma / GED/ equivalent
Preferred Qualifications
- Bachelor's degree in accounting, finance, or a related field
- Experience in a client-facing or consultative role, such as financial advising, insurance, retail sales, or professional services
- Experience asking questions and recommending solutions based on customer needs
- Ability to work 15-35 hours per week, with availability up to 40 hours during peak periods
- Availability to work evenings and weekends during tax season
Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
1 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.
Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$17.75 - $23.50/Hr.
Sponsored Job
Urzua-19201-FREDERICKSBURG VA
About H&R Block
Sourced by ZipRecruiter
H&R Block's purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to have approximately 12,000 offices throughout the United States and around the world. We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it's all those things, and much more.
Industry
Accounting services, it services and finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Kansas City, MO, US