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Returns Associate Jobs in Arizona (NOW HIRING)

TJX Companies

Front End Returns Associate

Tucson, AZ · On-site

$16.15 - $16.65/hr

Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and ...

TJX Companies

Front End Returns Associate

Tucson, AZ · On-site

$16.15 - $16.65/hr

Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and ...

Tjx

Front End Returns Associate

Tucson, AZ

$16.15 - $16.65/hr

Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and ...

Shamrock

Return to Stock Associate (Days)

Phoenix, AZ · On-site

$20/hr

Adhere to and comply with corporate standards and procedures in handling returns to maintain the ... At Shamrock Foods Company, people come first - our associates, our customers, and the families we ...

Tti

RTV Returns Inspector - Phoenix, AZ

Phoenix, AZ · On-site

$42K/yr

RTV RETURNS INSPECTOR - Techtronic Industries, NA (TTI) About Us: TTI is a world-class leader in ... Maintain constant communication with The Home Depot associates working in the facility. * Clearly ...

TTI, Inc.

RTV Returns Inspector - Phoenix, AZ

Phoenix, AZ · On-site

$42K/yr

RTV RETURNS INSPECTOR - Techtronic Industries, NA (TTI) About Us: TTI is a world-class leader in ... Maintain constant communication with The Home Depot associates working in the facility. * Clearly ...

BeachFleischman

Tax Associate - Phoenix

Phoenix, AZ · On-site

$53K - $71K/yr

Position Overview The Tax Department Associate completes basic level corporate, individual, partnership and fiduciary tax returns. Under the supervision of a CPA, Associates are expected to exercise ...

BeachFleischman

Tax Associate - Tucson

Tucson, AZ · On-site

$56K - $75K/yr

Position Overview The Tax Department Associate completes basic level corporate, individual, partnership and fiduciary tax returns. Under the supervision of a CPA, Associates are expected to exercise ...

BeachFleischman

Tax Associate - Phoenix

Phoenix, AZ · On-site

$58K - $77K/yr

Position Overview The Tax Department Associate completes basic level corporate, individual, partnership and fiduciary tax returns. Under the supervision of a CPA, Associates are expected to exercise ...

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All JobsReturns Associate JobsReturns Associate Jobs in Arizona

Returns Associate information

What are Returns Associates?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What are the main challenges a Returns Associate faces when processing returned items, and how can they effectively manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What are the key skills and qualifications needed to thrive as a Returns Associate, and why are they important?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Returns jobs in Arizona? The most popular types of Returns jobs in Arizona are:
What cities in Arizona are hiring for Returns Associate jobs? Cities in Arizona with the most Returns Associate job openings:
Returns Associate jobs near you
Infographic showing various Returns Associate job openings in Arizona as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Returns Associate- PHX

Southwest Accessory Group

Phoenix, AZ • On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

About the role
The returns associate is responsible for daily checking in, upkeep of claims and dealer returns. Corresponding with receiving supervisor for restocking and processing credits to Ford and GM accordingly.
What you'll do
  • Daily upkeep of claims and dealer returns
  • Corresponding with warehouse for restocking and handling credits back to Ford and GM dealerships
  • Tracking damaged claims from inbound Ford and GM shipments
  • Processing reimbursements from Ford and GM vendors
  • Ford and GM claims processing
  • Set up RMA's
  • Follow SOPs and safety guidelines
  • Keep work areas clean and organized

Qualifications
  • High School Diploma or GED preferred
  • Prior warehouse experience a plus
  • Excellent verbal and written communication skills, fluent in English
  • Excellent attention to detail in a fast-paced environment.
  • Basic computer experience is helpful

Physical Demands:
Standing, Walking, Reaching/Bending, Endurance, Balancing/Mobility, Manual Dexterity, Exposure to varying conditions, Repetitive Motion, Lifting to 50 lbs. consistently, safety equipment, loud noises: 8-hour work shift
Reasonable Accommodation Statement
Consistent with the Americans with Disabilities Act (ADA) in the State of Texas, it is the policy of Frank Kent Enterprises LTD to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy requests for reasonable accommodation apply to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Brandi Beall at brandib@swadtx.com.
Work Environment & Schedule: Day Shift, Full Time, on-site
May occasionally require weekends or overtime
Classification: Non-Exempt
Salary/Hourly: Hourly
Department: Receiving
Reports To: Receiving Supervisor
Salary Band: $18.00
About Southwest Accessory Group
Southwest Accessories Group is committed to being the premier supplier of accessories by serving our customers with precision, responsiveness, and integrity. We fulfill their needs in an accurate and seamless manner, grounded in a culture of excellence and grit.
We strive to be the employer of choice by fostering a workplace where every individual feels valued and empowered. Through clear goals, strong communication, and aligned purpose, we provide meaningful opportunities for professional growth and personal worth.
We are dedicated to maintaining an efficient and profitable organization, ensuring long-term value creation for our owners through principled leadership and operational alignment. Our employees, our customers, and our community are our most valuable assets. It is our responsibility to provide a professional atmosphere based on sound business ethics, honesty and integrity.
Benefits
• Day Shift (No Overnights)
• Paid Holidays
• 401(k) Plan w/ match
• Full benefit package including medical, dental, vision, life, disability and supplemental plans.
• PTO & Sick Time
The pay range for this role is:
18 - 18 USD per hour (PHX)

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