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Returns Associate Jobs in Arizona (NOW HIRING)

Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and ...

Front End Returns Associate

Tucson, AZ · On-site

$16.15 - $16.65/hr

Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and ...

Responsibilities The Returns Associate is responsible for the intake of returns from drivers and opens all boxes to ensure that returned items are correct and that the returned items are items sold ...

The Returns Associate is responsible for the intake of returns from drivers and opens all boxes to ensure that returned items are correct and that the returned items are items sold by the company. We ...

Posted today

Adhere to and comply with corporate standards and procedures in handling returns to maintain the ... At Shamrock Foods Company, people come first - our associates, our customers, and the families we ...

RTV RETURNS INSPECTOR - Techtronic Industries, NA (TTI) About Us: TTI is a world-class leader in ... Maintain constant communication with The Home Depot associates working in the facility. * Clearly ...

RTV RETURNS INSPECTOR - Techtronic Industries, NA (TTI) About Us: TTI is a world-class leader in ... Maintain constant communication with The Home Depot associates working in the facility. * Clearly ...

Tax Associate - Tucson

Tucson, AZ · On-site

$56K - $75K/yr

Position Overview The Tax Department Associate completes basic level corporate, individual, partnership and fiduciary tax returns. Under the supervision of a CPA, Associates are expected to exercise ...

Tax Associate - Phoenix

Phoenix, AZ · On-site

$58K - $77K/yr

Position Overview The Tax Department Associate completes basic level corporate, individual, partnership and fiduciary tax returns. Under the supervision of a CPA, Associates are expected to exercise ...

Tax Associate - Phoenix

Phoenix, AZ · On-site

$53K - $71K/yr

Position Overview The Tax Department Associate completes basic level corporate, individual, partnership and fiduciary tax returns. Under the supervision of a CPA, Associates are expected to exercise ...

Tax Associate - Tucson

Tucson, AZ · On-site

$56K - $75K/yr

Position Overview The Tax Department Associate completes basic level corporate, individual, partnership and fiduciary tax returns. Under the supervision of a CPA, Associates are expected to exercise ...

Tax Associate - Phoenix

Phoenix, AZ · On-site

$53K - $71K/yr

Position Overview The Tax Department Associate completes basic level corporate, individual, partnership and fiduciary tax returns. Under the supervision of a CPA, Associates are expected to exercise ...

$55K - $73K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

Tax Associate

Flagstaff, AZ

$58K - $78K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

Tax Associate

Phoenix, AZ · On-site

$58K - $77K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

Tax Associate

Tucson, AZ · On-site

$54K - $72K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

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Returns Associate information

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Returns jobs in Arizona? The most popular types of Returns jobs in Arizona are:
What cities in Arizona are hiring for Returns Associate jobs? Cities in Arizona with the most Returns Associate job openings:
Infographic showing various Returns Associate job openings in Arizona as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Front End Returns Associate

Tjx

Tucson, AZ

$16.15 - $16.65/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


TJX rating

5.9

Company rating: 5.9 out of 10

Based on 689 frontline employees who took The Breakroom Quiz

26th of 39 rated national retailers


Job description

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We're Looking For: You.

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

8030 N. Cortaro Rd.

Location:

USA TJ Maxx Store 1460 Tucson AZThis position has a starting pay range of $16.15 to $16.65 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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