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Returns Associate Jobs in California (NOW HIRING)

Saks

Return Desk Associate

San Francisco, CA · On-site

$17.05 - $21.32/hr

... AGMO), the Return Associate is responsible for facilitating returns sent to the store for ... Follow protocols on policy and procedures for; processing returns, adjustments, and assisting in ...

Saks

Returns Desk Associate

San Francisco, CA · On-site

$17.05 - $21.32/hr

Under the leadership of the Director of Operations, the Return Associate is responsible for facilitating returns sent to the store for processing and supporting the daily operations of our ...

Kelly Services

Returns Specialist

Fullerton, CA

$20.25/hr

Returns Specialist Fullerton, CA - Supply Chain Setting $20.25 per hour 5am- 3:30pm Monday ... Associates will work in a warehouse environment scanning and sorting returned items using equipment ...

Krutilla & Associates Inc

Tax Senior Associate

Oakland, CA · On-site +1

$80K - $110K/yr

Krutilla & Associates is a fast-growing CPA firm based in Walnut Creek specializing in tax and ... Candidates will work as part of a team to complete tax returns and advise clients on tax planning ...

Krutilla & Associates Inc

Tax Senior Associate

Oakland, CA · On-site

$80K - $110K/yr

Krutilla & Associates is a fast-growing CPA firm based in Walnut Creek specializing in tax and ... Candidates will work as part of a team to complete tax returns and advise clients on tax planning ...

Krutilla & Associates Inc

Tax Senior Associate

Oakland, CA · On-site

$80K - $110K/yr

Krutilla & Associates is a fast-growing CPA firm based in Walnut Creek specializing in tax and ... Candidates will work as part of a team to complete tax returns and advise clients on tax planning ...

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Returns Associate information

What are Returns Associates?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What are the main challenges a Returns Associate faces when processing returned items, and how can they effectively manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What are the key skills and qualifications needed to thrive as a Returns Associate, and why are they important?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Returns jobs in California? The most popular types of Returns jobs in California are:
What cities in California are hiring for Returns Associate jobs? Cities in California with the most Returns Associate job openings:
Returns Associate jobs near you
Warehouse Returns Associate

Warehouse Returns Associate

Imperial Dade

City Of Industry, CA • On-site

$18.90/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Imperial Dade rating

7.0

Company rating: 7.0 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

200th of 341 rated retail wholesalers

Job description

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments, including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches.
**All correspondence will come directly from Imperial Dade and not a personal email address.**
Imperial Dade has a Returns Associate role available in City of Industry! Join a strong and continuously evolving group, helping to continue to grow our business.
The hours for this position are Monday-Friday from 12:00pm - 8:30pm, with overtime as needed.
Pay Rate: $18.90/hourly
You will:
  • Process returns
  • Check-in drivers
  • Verify materials returning after deliveries
  • Use the scanner to update return sheets, identify products, print labels, and
  • Place cases in the proper staging area
  • Process Invoices
  • Collaborate with the team to ensure accurate work
  • Other duties as assigned

You have:
  • High School Diploma / GED
  • Attention to detail & motivation
  • General computer skills
  • Electric Pallet Jack experience (a plus, but not necessary)
  • Order/Cherry Picker experience
  • Ability to lift 50lbs

About Imperial Dade!
We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.
Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.
Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.
MASSACHUSETTS APPLICANTS:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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