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Returns Associate Jobs in California (NOW HIRING)

Naked Wardrobe

Returns Associate

Calabasas, CA · On-site

$20 - $23/hr

We are seeking a detail-oriented and motivated Returns Warehouse Associate to join our team. This position is crucial for maintaining efficient operation within our returns processing department. The ...

Naked Wardrobe

Returns Associate

Calabasas, CA · On-site

$20 - $23/hr

We are seeking a detail-oriented and motivated Returns Warehouse Associate to join our team. This position is crucial for maintaining efficient operation within our returns processing department. The ...

Naked Wardrobe

Returns Associate

Calabasas, CA · On-site

$20 - $23/hr

We are seeking a detail-oriented and motivated Returns Warehouse Associate to join our team. This position is crucial for maintaining efficient operation within our returns processing department. The ...

Imperial Dade

Returns Associate

City Of Industry, CA · On-site

$18.90/hr

Imperial Brady Returns Associate role available in City of Industry! Join a strong and continuously evolving group, helping to continue to grow our business. The hours for this position are Monday ...

Naked Wardrobe

Returns Associate

Calabasas, CA · On-site

$20 - $23/hr

We are seeking a detail-oriented and motivated Returns Warehouse Associate to join our team. This position is crucial for maintaining efficient operation within our returns processing department. The ...

ATLETICA USA LLC

Be Seen First

Warehouse Associate - Returns, Refurbishment & Resale

Corona, CA · On-site

$22 - $25/hr

Every e-commerce company has returns. Most treat them as a problem - we build a business out of them. ATLETICA, a German fitness equipment brand, is entering the US market and just opened its first ...

Veteran-friendly

Living Spaces

Be Seen First

PM Warehouse Associate- Returns Wrapper

Colton, CA · On-site

$17.40 - $22.60/hr

Position Summary ​ The Warehouse Associate 1 is responsible for carrying out the logistics of receiving, processing, storing and sending inventory according to purchase orders and shipping ...

Krutilla & Associates Inc

Tax Senior Associate

Oakland, CA · On-site

$80K - $110K/yr

Krutilla & Associates is a fast-growing CPA firm based in Walnut Creek specializing in tax and ... Candidates will work as part of a team to complete tax returns and advise clients on tax planning ...

Krutilla & Associates Inc

Tax Senior Associate

Oakland, CA · On-site

$80K - $110K/yr

Krutilla & Associates is a fast-growing CPA firm based in Walnut Creek specializing in tax and ... Candidates will work as part of a team to complete tax returns and advise clients on tax planning ...

Krutilla & Associates Inc

Tax Senior Associate

Oakland, CA · On-site

$80K - $110K/yr

Krutilla & Associates is a fast-growing CPA firm based in Walnut Creek specializing in tax and ... Candidates will work as part of a team to complete tax returns and advise clients on tax planning ...

Nesco Resource

Returns Dept. Lab Receiving Clerk

Alameda, CA · On-site

$18.50 - $22/hr

Use Excel to track equipment returns. Regulated experience (such as medical device) preferred over ... Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC ...

Nesco Resource

Returns Dept. Lab Receiving Clerk

Alameda, CA · On-site

$18.50 - $22/hr

Use Excel to track equipment returns. Regulated experience (such as medical device) preferred over ... Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC ...

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Returns Associate information

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Returns jobs in California?

The most popular types of Returns jobs in California are:

What cities in California are hiring for Returns Associate jobs?

Cities in California with the most Returns Associate job openings:

Returns Associate jobs near you
Infographic showing various Returns Associate job openings in California as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Returns Associate

Naked Wardrobe

Calabasas, CA • On-site

$20 - $23/hr

Full-time

Re-posted 26 days ago

Job description


We are seeking a detail-oriented and motivated Returns Warehouse Associate to join our team. This position is crucial for maintaining efficient operation within our returns processing department. The ideal candidate will be responsible for processing returns, managing inventory, and ensuring that our customers receive exceptional service. 

Key Responsibilities:
- Process and inspect returned apparel items for damages or discrepancies according to company standards.
- Update and maintain accurate inventory records in our warehouse management system.
- Prepare items for restocking or refurbishing as necessary.
- Collaborate with the customer service team to address return-related inquiries and issues.
- Assist in organizing the warehouse space to optimize efficiency and workflow.
- Ensure proper handling and packaging of items to prevent damage during return shipments.
- Maintain a clean and organized work environment to comply with safety and operational standards.


Qualifications:
- High school diploma or equivalent required; additional education or certifications in warehouse management is a plus.
- Previous experience in a warehouse or retail environment, preferably in a returns or inventory role.
- Strong attention to detail and ability to accurately complete paperwork.
- Proficient in using warehouse management software and Microsoft Office Suite.
- Excellent communication skills and the ability to work well in a team-oriented environment.
- Ability to lift heavy items (up to 50 lbs) and perform physical tasks as needed.
- Strong problem-solving skills and initiative to handle tasks with minimal supervision.