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Returns Associate Jobs in California (NOW HIRING)

GHJ

Temporary Tax Associate

Huntington Beach, CA

$40 - $58/hr

The Temporary Tax Associate will prepare business tax returns, support year-round tax compliance, and work closely with a collaborative team to help manage a busy client workload. The ideal candidate ...

GHJ

Temporary Tax Associate

Huntington Beach, CA · On-site

$40 - $58/hr

The Temporary Tax Associate will prepare business tax returns, support year-round tax compliance, and work closely with a collaborative team to help manage a busy client workload. The ideal candidate ...

BRYANT HOME CENTER INC

Return Cashier Part-Time

Oakhurst, CA

$12 - $16.25/hr

Ensure all returns are placed back on the sales floor and registers are ready for use each morning ... Ability to communicate with associates and customers in a clear and concise manner. Ability to read ...

Rusnak BMW

Parts Associate

Westlake Village, CA · On-site

$22 - $25/hr

Parts Associate Become a Rusnak! Join Rusnak Auto Group, a leading automotive organization with ... Initiates all paperwork relating to damages/shortages and vendor returns. * Participates in ...

Rusnak BMW

Parts Associate

Westlake Village, CA

$22 - $25/hr

Parts Associate Become a Rusnak! Join Rusnak Auto Group, a leading automotive organization with ... Initiates all paperwork relating to damages/shortages and vendor returns. * Participates in ...

Calsoft Systems

Operations Associate

Torrance, CA

$41K - $52K/yr

Process order entry, sales invoices, returns, and purchases accurately based on standards ... Associate degree in Accounting or related field, and computer proficiency including Excel/ Word

PayCruit, LLC

Be Seen First

Warehouse Associate

Ceres, CA · On-site

$20 - $22/hr

Warehouse Associate Schedule: Early morning shift - must be available to start as early as 5:00 AM ... Rotate products, remove outdated inventory, and process returns * Complete required documentation ...

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Returns Associate information

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Returns jobs in California?

The most popular types of Returns jobs in California are:

What cities in California are hiring for Returns Associate jobs?

Cities in California with the most Returns Associate job openings:

Returns Associate jobs near you
Infographic showing various Returns Associate job openings in California as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Parts Warehouse Associate

Genesis of Ontario

Ontario, CA

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Parts Warehouse Associate

Become a Rusnak! Join Rusnak Auto Group, a leading automotive organization with over 60 years of success serving Greater Los Angeles and Southern California. We are proud to offer a dynamic, diverse, ethical, and professional workplace where dedicated team members thrive while representing some of the world's most sought-after luxury automotive brands.

About the Role

Our Genesis dealership in Ontario is seeking a Parts Warehouse Associate In this role, you will contribute to the success of Rusnak Automotive Group by ensuring that customers begin their ownership experience with full knowledge of their vehicle’s operation.

Compensation: $19.00/hr

*Compensation will be based on experience and skill level.

Benefits:

  • Professional Development
  • Competitive Pay
  • Comprehensive Health Coverage (Medical, Dental, Vision, Life, LTD)
  • Employee Assistance Program
  • 401(k) Retirement Plan
  • Sick Pay, Vacation, and Holiday Pay
  • Employee Wellness Program
  • Flexible Spending Account
  • Employee Referral Bonus Program
  • Employee Discounts/Perks

Responsibilities

Inventory Control

  • Ensures accurate and timely receipt of freight; accurately places incoming stock in the proper locations; file packing slips in numerical order.
  • Manages order pulling for employees and Clients.
  • Takes a leading role in bin organization and parts stocking.
  • Immediately informs management of any stock outages or discrepancies.
  • Assists with regular parts department inventories and selection of parts for returns.
  • Initiates all paperwork relating to damages/shortages and vendor returns.
  • Participates in perpetual counts.
  • Maintains department security.
  • Place daily stock orders.
  • Match purchase orders and invoices for Parts Manager to review and approve.
  • Attend training classes as directed by management.
  • Informs manager of any irregularities in parts available for return to factory.
  • Post incoming orders.

Shipping/Receiving/Warranty Administration

  • Manages all shipping processes, including shipping of warranty parts back to factory.
  • Maintains shipping supplies inventory; notifies Parts Manager of needed items.
  • Maintains separate warranty storage area organized by Repair Order (RO) sequence.
  • Informs manager of any irregularities in parts available for return to factory.
  • Ensures proper disposal of parts within factory, Company, and environmental guidelines.

Personnel Coordination

  • Coordinates activities of contract delivery drivers.
  • Assists with scheduling of deliveries including routing and special requests.
  • Takes initiative to get job done through innovative thinking.
  • Promptly notifies salesman or management of Client issues, returns, or problems with drivers, and deliveries, as necessary.

Qualifications

  • License (Required) Current California Driver License with satisfactory Department of Motor Vehicle driving record. 

We are committed to providing equal employment opportunities to all applicants and employees without regard to race, ethnicity, color, religion, creed, national origin, ancestry, sex, pregnancy (including childbirth, breast feeding and related medical conditions), age, disability, citizenship status, veteran and uniform service member status, protected medical condition, genetic information, sexual orientation, gender, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain required employment statistics on applicants.
The Company will provide a reasonable accommodation for any known physical or mental disability of a qualified individual to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. Please inform the Company’s Human Resources representative if you need assistance completing any forms or to otherwise participate in the application process.
Please provide complete information. An incomplete application may affect your consideration for employment.

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