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Returns Associate Jobs in Tracy, CA (NOW HIRING)

Tax Associate

Pleasanton, CA · On-site

$17.75 - $23.50/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Livermore, CA · On-site

$17.75 - $23.50/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Lathrop, CA · On-site

$15.90 - $19.70/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Tracy, CA · On-site

$15.90 - $19.70/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Modesto, CA · On-site

$15.90 - $19.70/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Stockton, CA · On-site

$15.90 - $19.70/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Manteca, CA · On-site

$15.90 - $19.70/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Manteca, CA · On-site

$15.90 - $19.70/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Brentwood, CA · On-site

$17.75 - $23.50/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Livermore, CA · On-site

$17.75 - $23.50/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Stockton, CA · On-site

$15.90 - $19.70/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Antioch, CA · On-site

$17.75 - $23.50/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Modesto, CA · On-site

$15.90 - $19.70/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Stockton, CA · On-site

$15.90 - $19.70/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Stockton, CA · On-site

$15.90 - $19.70/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Modesto, CA · On-site

$15.90 - $19.70/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Modesto, CA · On-site

$15.90 - $19.70/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Modesto, CA · On-site

$15.90 - $19.70/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Stockton, CA · On-site

$15.90 - $19.70/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

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Returns Associate information

See Tracy, CA salary details

$12

$18

$23

How much do returns associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for returns associate in Tracy, CA is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $19.66 per hour, depending on experience, location, and employer.

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities near Tracy, CA are hiring for Returns Associate jobs?

Cities near Tracy, CA with the most Returns Associate job openings:

Infographic showing various Returns Associate job openings in Tracy, CA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,755 per year, or $18.6 per hour.

DC Materials Handler - Returns

O'Reilly Auto Parts

Stockton, CA • On-site

$22.05 - $25.55/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago


O'Reilly Auto Parts rating

5.3

Company rating: 5.3 out of 10

Based on 1,890 frontline employees who took The Breakroom Quiz

549th of 734 rated retailers


Job description

Warehouse Associate

Compensation Pay Range: $22.05 - $25.55

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Perform one or more warehouse duties such as the unloading, reboxing, or checking involved in the processing of all inbound returns and outbound merchandise to vendors.

Essential Job Functions:

  • Unload various types of merchandise from Ozark route trucks and place them in the designated staging areas. Verify what is unloaded by matching the drivers manifest to the merchandise.
  • Assist in the wrapping, loading, and shipping of outbound merchandise.
  • Verify the store manifest, scan and inspect appropriate merchandise from a store's return. Separate all return merchandise to the appropriate staging areas after scanning and process exceptions in the correct manner.
  • Correctly sort and neatly stack all checked-in rebuilt core and rebuilt warranty into the designated areas.
  • Follow proper procedures for staging, cut-offs, auditing, and preparing product for shipping.
  • Sort and prepare new merchandise for shipment to proper zones.
  • Maintain and rebox any new merchandise received.
  • Maintain inventory and order boxes used for specific lines.
  • Follow procedures for adding reboxed parts to inventory by observing correct cut-off procedures.
  • Maintain and sort warranty merchandise into vendor bins. Work with vendor representatives coordinating all paperwork and product in processing warranties. Maintain vendor representative files and a warranty schedule.
  • Move merchandise and paperwork to the RGS clerk in a timely manner.
  • Dispose of HazMat chemicals and oil according to company policy.
  • Process all recall, changeover, and stocklift merchandise.
  • Process all non-stocks from main and remote DC's and all unsaleable.
  • Maintain tag shelf (where applicable).
  • Work with O'Reilly sales regarding all demo, used, and loaner equipment including all credits, billing, and RGS' for shipping.
  • Test warranty batteries and process the correct paperwork.
  • Process all new and rotation batteries from the stores and recondition batteries as needed and send to stock.
  • Perform monthly rotations on DC stock and process correct paperwork. Complete all monthly battery reports.
  • Prepare and/or match up all paperwork needed for RGS merchandise, call truck lines and prepare shipment. Maintain all RGS merchandise is properly packed, weighed, loaded, and shipped to vendors then complete and turn in all paperwork for correct disposition.
  • Keep all work areas neat and clean.
  • Maintain safety standards while operating and identify unsafe practices and situations.
  • Team members with experience may be designated as trainers. As a trainer, take ownership of the DC target training program ensuring that all training is conducted according to schedule, and that all documentation is complete. Explain specific job duties and functions to help ensure the success of new team members, as well as to convey any departmental or procedural changes to existing team members.
  • All other duties as assigned.

Skills/Education/Experience:

Required:
  • Ability to read and match numerical and alphabetical characters quickly and accurately
  • Strong interpersonal, written and verbal communication skills
  • Basic computer skills
Desired:
  • High school diploma or equivalent (GED)
  • Working knowledge of the automotive warehouse and/or store industry
  • Familiarity with automotive parts
  • Advanced computer skills
  • Fluency in multiple languages (Spanish is highly desired)

O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

  • Competitive Wages & Paid Time Off
  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One
  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
  • Team Member Health/Wellbeing Programs
  • Tuition Educational Assistance Programs
  • Opportunities for Career Growth

O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.


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