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Returns Associate Jobs in Tracy, CA (NOW HIRING)

Longchamp USA Inc

Luxury Retail Sales Associate FT

Livermore, CA · On-site

$16.75 - $19.25/hr

Sales Associate Department: Boutique Retail Store Reports To: Store Manager Employment Status: FLSA ... Follows customer service guidelines (i.e. proper greeting etiquette, returns, exchanges, transfers ...

Carmax

Supply Associate

Pleasanton, CA · On-site

$23.94 - $32.25/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Dublin, CA · On-site

$23.94 - $32.25/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

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All JobsReturns Associate JobsReturns Associate Jobs in Tracy, CA

Returns Associate information

See Tracy, CA salary details

$12

$18

$23

How much do returns associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for returns associate in Tracy, CA is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $19.66 per hour, depending on experience, location, and employer.

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities near Tracy, CA are hiring for Returns Associate jobs?

Cities near Tracy, CA with the most Returns Associate job openings:

Returns Associate jobs near you
Infographic showing various Returns Associate job openings in Tracy, CA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,755 per year, or $18.6 per hour.

Warehouse Operations Associate

Interior Logic Group

Manteca, CA • On-site

$22 - $22.75/hr

Full-time

Posted 13 days ago

Key responsibilities

  • Assist in warehouse operations including coordinating pickups, deliveries, returns, RTVs, and material transfers based on schedules.

  • Receive, inspect, organize, stage, label, and prepare materials for jobs and field deployment.

  • Verify purchase orders, quantities, product information, and receiving documentation, and maintain accurate inventory records.

Interior Logic Group rating

7.4

Company rating: 7.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

17th of 56 rated home improvement suppliers and fitters

Job description

Looking to build your career and design your future? You have come to the right place.

Summary

The Warehouse Operations Associate is responsible for assisting in warehouse operations and providing administrative support to ensure the efficient flow of materials, accurate inventory, timely deliveries, and effective communication between warehouse, office, operations, vendors, and field teams.

Essential Functions

  • Coordinate daily pickups, deliveries, returns, RTVs, and material transfers based on production and installation schedules.

  • Receive, inspect, organize, stage, label, and prepare materials for jobs as needed for subcontractors, and field deployment.

  • Verify purchase orders, quantities, product information, finishes, and receiving documentation.

  • Maintain accurate job and inventory information in SAP, and other company systems.

  • Perform monthly inventory, cycle counts, and work-in-progress reporting.

  • Track shortages, damages, back orders, returns, and inventory discrepancies.

  • Assist in coordination of loading and unloading of materials

  • Communicate with vendors, installers, subcontractors, field managers, project coordinators, and internal teams regarding material availability and schedules.

  • Prepare reports related to inventory, shortages, damages, returns, and material usage.

  • Support billing by confirming material receipt and job readiness.

  • Manage incoming calls, emails, mail, and general office communications.

  • Order office and warehouse supplies and assist with purchasing and vendor coordination.

Education & Experience

Required

  • High school diploma or equivalent.

  • Minimum 1 year of experience in material handling, warehouse operations, or a related field.

  • Strong organizational, communication, and problem-solving skills.

  • Ability to manage multiple priorities and work independently with moderate supervision.

Preferred

  • Bilingual

Skills & Competencies

  • Strong attention to detail and accuracy in material tracking and movement.

  • Proficient in operating slab-handling equipment and warehouse machinery.

  • Basic computer skills for inventory tracking and data entry.

  • Physical ability to lift up to 50 lbs, work on your feet for extended periods, and safely maneuver heavy materials.

  • Strong communication and teamwork skills to coordinate effectively with other departments.

  • Follow all safety regulations, PPE requirements, and equipment operation procedures at all times.

Personal Attributes

  • Dependable, punctual, and safety-conscious with a strong sense of responsibility.

  • Self-motivated with the ability to work both independently and as part of a team.

  • Adaptable to changing priorities and production schedules.

  • Professional and respectful demeanor with a focus on supporting company values and safety culture.

Salary $22.00-$22.75

If you like working with a growing close knit team and helping home owners design the home of their dreams, come build your career with us!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.

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