We are currently searching for a highly motivated and experienced Customer Success Manager to join our Retention Team. We strive to only promote from within, so every team member that joins starts ...
We are currently searching for a highly motivated and experienced Customer Success Manager to join our Retention Team. We strive to only promote from within, so every team member that joins starts ...
We are currently searching for a highly motivated and experienced Customer Success Manager to join our Retention Team. We strive to only promote from within, so every team member that joins starts ...
We are currently searching for a highly motivated and experienced Customer Success Manager to join our Retention Team. We strive to only promote from within, so every team member that joins starts ...
... teams retain control over audience strategy, messaging, and content. You'll work closely with a ... Manage subscriber and identity data flows between Digioh, Iterable, and internal systems, ensuring ...
New
... teams retain control over audience strategy, messaging, and content. You'll work closely with a ... Manage subscriber and identity data flows between Digioh, Iterable, and internal systems, ensuring ...
New
... teams retain control over audience strategy, messaging, and content. You'll work closely with a ... Manage subscriber and identity data flows between Digioh, Iterable, and internal systems, ensuring ...
New
... teams retain control over audience strategy, messaging, and content. You'll work closely with a ... Manage subscriber and identity data flows between Digioh, Iterable, and internal systems, ensuring ...
New
Client Manager, Transportation
Lindon, UT · On-site +1
Develop and implement client retention strategies * Maintain accurate client records and documentation in CRM system Qualifications * Active Property & Casualty (P&C) Insurance License required * 3-5 ...
Client Manager, Transportation
Lindon, UT · On-site +1
Develop and implement client retention strategies * Maintain accurate client records and documentation in CRM system Qualifications * Active Property & Casualty (P&C) Insurance License required * 3-5 ...
Develop and implement client retention strategies * Maintain accurate client records and documentation in CRM system Qualifications * Active Property & Casualty (P&C) Insurance License required * 3-5 ...
Quick apply
Develop and implement client retention strategies * Maintain accurate client records and documentation in CRM system Qualifications * Active Property & Casualty (P&C) Insurance License required * 3-5 ...
Financial Center Manager
Taylorsville, UT · On-site
Manages client traffic, engaging and appropriately routing clients, and fostering client retention * Manages business results through formalized management routines and coaching * Creates a world ...
Financial Center Manager
Taylorsville, UT · On-site
Manages client traffic, engaging and appropriately routing clients, and fostering client retention * Manages business results through formalized management routines and coaching * Creates a world ...
Financial Center Manager
Taylorsville, UT · On-site
Manages client traffic, engaging and appropriately routing clients, and fostering client retention * Manages business results through formalized management routines and coaching * Creates a world ...
Financial Center Manager
Taylorsville, UT · On-site
Manages client traffic, engaging and appropriately routing clients, and fostering client retention * Manages business results through formalized management routines and coaching * Creates a world ...
Manages client traffic, engaging and appropriately routing clients, and fostering client retention * Manages business results through formalized management routines and coaching * Creates a world ...
Manages client traffic, engaging and appropriately routing clients, and fostering client retention * Manages business results through formalized management routines and coaching * Creates a world ...
Manages client traffic, engaging and appropriately routing clients, and fostering client retention * Manages business results through formalized management routines and coaching * Creates a world ...
Manages client traffic, engaging and appropriately routing clients, and fostering client retention * Manages business results through formalized management routines and coaching * Creates a world ...
... retention. Manage the kitchens budget and track expenses to maintain profitability without compromising quality. Ensure inventory levels are maintained, manage stock rotations, and place orders for ...
... retention. Manage the kitchens budget and track expenses to maintain profitability without compromising quality. Ensure inventory levels are maintained, manage stock rotations, and place orders for ...
... retention. Manage the kitchens budget and track expenses to maintain profitability without compromising quality. Ensure inventory levels are maintained, manage stock rotations, and place orders for ...
... retention. Manage the kitchens budget and track expenses to maintain profitability without compromising quality. Ensure inventory levels are maintained, manage stock rotations, and place orders for ...
... retention. * Manage the kitchen's budget and track expenses to maintain profitability without compromising quality. * Ensure inventory levels are maintained, manage stock rotations, and place orders ...
... retention. * Manage the kitchen's budget and track expenses to maintain profitability without compromising quality. * Ensure inventory levels are maintained, manage stock rotations, and place orders ...
... retention. Manage the kitchens budget and track expenses to maintain profitability without compromising quality. Ensure inventory levels are maintained, manage stock rotations, and place orders for ...
... retention. Manage the kitchens budget and track expenses to maintain profitability without compromising quality. Ensure inventory levels are maintained, manage stock rotations, and place orders for ...
... retention. * Manage the kitchen?s budget and track expenses to maintain profitability without compromising quality. * Ensure inventory levels are maintained, manage stock rotations, and place orders ...
... retention. * Manage the kitchen?s budget and track expenses to maintain profitability without compromising quality. * Ensure inventory levels are maintained, manage stock rotations, and place orders ...
Operations Manager
Salt Lake City, UT · On-site
$100K - $125K/yr
Salt Lake City Type: Full-time Job Summary The Record Retention Operations & Coordination Manager is a senior individual contributor and team lead responsible for architecting and executing the firm ...
Operations Manager
Salt Lake City, UT · On-site
$100K - $125K/yr
Salt Lake City Type: Full-time Job Summary The Record Retention Operations & Coordination Manager is a senior individual contributor and team lead responsible for architecting and executing the firm ...
Operations Manager
Salt Lake City, UT · On-site
$100K - $125K/yr
Salt Lake City Type: Full-time Job Summary The Record Retention Operations & Coordination Manager is a senior individual contributor and team lead responsible for architecting and executing the firm ...
Operations Manager
Salt Lake City, UT · On-site
$100K - $125K/yr
Salt Lake City Type: Full-time Job Summary The Record Retention Operations & Coordination Manager is a senior individual contributor and team lead responsible for architecting and executing the firm ...
The Owner Experience Manager is the primary lifecycle owner for Pacaso owners within a defined ... Lead consultative retention conversations focused on long-term value realization * Advise owners on ...
New
The Owner Experience Manager is the primary lifecycle owner for Pacaso owners within a defined ... Lead consultative retention conversations focused on long-term value realization * Advise owners on ...
New
Customer Success Manager
Provo, UT · On-site
Customer Success/Retention Account Manager At Flex Dental, we go beyond checking boxes; our integration and automation are unparalleled. Every feature serves a purpose, creating seamless ...
Customer Success Manager
Provo, UT · On-site
Customer Success/Retention Account Manager At Flex Dental, we go beyond checking boxes; our integration and automation are unparalleled. Every feature serves a purpose, creating seamless ...
Customer Success Manager
Provo, UT · On-site
$65 - $95/hr
The Customer Success/Retention Account Manager is responsible for partnering with customers identified as being at risk of churn to understand their business needs, address obstacles to success, and ...
Customer Success Manager
Provo, UT · On-site
$65 - $95/hr
The Customer Success/Retention Account Manager is responsible for partnering with customers identified as being at risk of churn to understand their business needs, address obstacles to success, and ...
Retention Manager information
See Utah salary details
$22.1K - $27.1K
12% of jobs
$27.1K - $32K
0% of jobs
$32K - $37K
11% of jobs
$37.6K is the 25th percentile. Wages below this are outliers.
$37K - $42K
20% of jobs
The median wage is $43.2K / yr.
$42K - $46.9K
31% of jobs
$48.4K is the 75th percentile. Wages above this are outliers.
$46.9K - $51.9K
5% of jobs
$51.9K - $56.8K
7% of jobs
$56.8K - $61.8K
1% of jobs
$61.8K - $66.8K
1% of jobs
$66.8K - $71.7K
5% of jobs
$71.7K - $76.7K
6% of jobs
$22.1K
$47.4K
$76.7K
How much do retention manager jobs pay per year?
As of Aug 22, 2026, the average yearly pay for retention manager in Utah is $47,394.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,893.00 and $53,231.00 per year, depending on experience, location, and employer.
What does a retention manager do?
A Retention Manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement initiatives, and collaborate with marketing and customer service teams to enhance the overall customer experience. Their goal is to build long-term relationships with customers, ensuring satisfaction and repeat business.
What are the common challenges faced by a retention manager, and how can they be addressed?
Retention Managers often face the challenge of identifying early signs of customer dissatisfaction and developing tailored strategies to improve engagement and loyalty. Balancing personalized outreach with scalable processes, analyzing large volumes of customer data, and collaborating across departments are typical hurdles in this role. Success often requires staying updated with industry trends, fostering strong communication channels with both customers and internal teams, and continuously testing and refining retention initiatives. By proactively addressing these challenges, Retention Managers play a crucial role in minimizing churn and supporting long-term business success.
What are the key skills and qualifications needed to thrive in the retention manager position, and why are they important?
To thrive as a Retention Manager, you need expertise in customer relationship management, data analysis, and strategy development, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software, marketing automation tools, and data analytics platforms is commonly required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are standout soft skills for this position. These combined competencies ensure effective design and execution of retention strategies, driving sustained customer loyalty and business growth.
What is the role of a retention manager?
A retention manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement campaigns, and collaborate with sales and marketing teams to retain existing clients. Strong communication skills and familiarity with CRM tools are often essential for this role.
What are popular job titles related to Retention Manager jobs in Utah?
For Retention Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Retention Manager jobs in Utah look for?
The top searched job categories for Retention Manager jobs in Utah are:
What cities in Utah are hiring for Retention Manager jobs?
Cities in Utah with the most Retention Manager job openings:
Full-time
Medical, Dental
Re-posted 6 days ago
Job description
Chargezoom, a fast-growing SaaS fintech startup, specializes in delivering automated payment solutions. Our mission is to simplify internal financial processes and enable main-street businesses to save time, money, and achieve their goals through our intelligently designed software products and accounting software integrations. We are currently searching for a highly motivated and experienced Customer Success Manager to join our Retention Team.
We strive to only promote from within, so every team member that joins starts preparing for the next step from day one.
Responsibilities
Provide product support for customers after their first 90 days
Engage with users who are experiencing issues to help resolve
Educate clients on the Chargezoom platform features using GAAP best practices
Provide clients with platform demos for specific features that may solve a pain point
Ensure customers set their automations up in the most efficient way possible
Identify gaps in the experience that causes confusion or possible churn
Work proactively with customers who have decreased usage on the platform
Collaborate with Product and Engineering team on escalations
Requirements
+2 years of customer-facing experience, preferably at a SaaS company
Track record for building and nurturing relationships with multiple stakeholders and customers
Thoughtful verbal and written communication through a variety of channels
Passion for supporting customers and helping them achieve their goals
Experience working in HubSpot CRM or Help Desk tools is a plus
What Success Looks Like
Ability to work in a very fast paced, ever changing environment
Strong communication skills, both written and verbal
Work from a place of empathy and patience, both internally and externally
Must be coachable, willing to learn, and grow
Strong collaboration and cooperation skills
Confident and comfortable to share ideas and perspectives up stream
Perks
Wake up each morning proud of the place you work and the amazing companies you get to partner with
Join the team at a time when you can help shape the future of the company
Medical, Dental, insurance fully paid
Employee Stock Options (be an owner in the company)
A performance culture that rewards results and promotes those that perform, quickly
Equipment provided to set up a successful work environment
Engaging Team-building activities
Being part of an organization that truly believes in promoting from within, at Chargezoom your growth potential is uncapped!
Compensation:
On-target earnings (OTE): $70,000 - $98,000
Base Salary: $60,000 - $72,000
Monthly bonus based on NRR (net revenue retention)
We strive to only promote from within, so every team member that joins starts preparing for the next step from day one.
Responsibilities
Provide product support for customers after their first 90 days
Engage with users who are experiencing issues to help resolve
Educate clients on the Chargezoom platform features using GAAP best practices
Provide clients with platform demos for specific features that may solve a pain point
Ensure customers set their automations up in the most efficient way possible
Identify gaps in the experience that causes confusion or possible churn
Work proactively with customers who have decreased usage on the platform
Collaborate with Product and Engineering team on escalations
Requirements
+2 years of customer-facing experience, preferably at a SaaS company
Track record for building and nurturing relationships with multiple stakeholders and customers
Thoughtful verbal and written communication through a variety of channels
Passion for supporting customers and helping them achieve their goals
Experience working in HubSpot CRM or Help Desk tools is a plus
What Success Looks Like
Ability to work in a very fast paced, ever changing environment
Strong communication skills, both written and verbal
Work from a place of empathy and patience, both internally and externally
Must be coachable, willing to learn, and grow
Strong collaboration and cooperation skills
Confident and comfortable to share ideas and perspectives up stream
Perks
Wake up each morning proud of the place you work and the amazing companies you get to partner with
Join the team at a time when you can help shape the future of the company
Medical, Dental, insurance fully paid
Employee Stock Options (be an owner in the company)
A performance culture that rewards results and promotes those that perform, quickly
Equipment provided to set up a successful work environment
Engaging Team-building activities
Being part of an organization that truly believes in promoting from within, at Chargezoom your growth potential is uncapped!
Compensation:
On-target earnings (OTE): $70,000 - $98,000
Base Salary: $60,000 - $72,000
Monthly bonus based on NRR (net revenue retention)
About Chargezoom
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Santa Ana, CA, US
Year founded
2019