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Retail Supervisor Jobs in Quebec (NOW HIRING)

Some of what you need * 3+ years of retail sales experience required; direct experience in technology sales preferred. * 1-2 years of experience in a supervisory role with direct accountability for ...

Previous retail Supervisory or Senior Associate experience an asset * Proven track record in customer service, operations and merchandising * Excellent verbal and written communication skills (in ...

Previous retail Supervisory or Senior Associate experience an asset * Proven track record in customer service, operations and merchandising * Excellent verbal and written communication skills

Previous retail Supervisory or Senior Associate experience an asset * Proven track record in customer service, operations and merchandising * Excellent verbal and written communication skills (French ...

Previous retail Supervisory or Senior Associate experience an asset * Proven track record in customer service, operations and merchandising * Excellent verbal and written communication skills

Our Retail Supervisors make important decisions that directly impact the success of their store every day. And, they continuously develop and empower their Team Members. Supervisor opportunities in ...

Showing results 21-40

Retail Supervisor information

See Quebec salary details

$9

$16

$25

How much do retail supervisor jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for retail supervisor in Quebec is $16.77, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a retail supervisor, and why are they important?

To thrive as a Retail Supervisor, you need strong leadership, inventory management, and customer service skills, often backed by experience in retail and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, scheduling software, and inventory management tools is typically required. Excellent communication, problem-solving abilities, and the capacity to motivate a team are standout soft skills in this role. These skills ensure efficient store operations, high staff morale, and exceptional customer experiences, all of which drive business success.

What is a retail supervisor?

Retail Supervisors are responsible for overseeing the daily operations of retail stores or departments. They manage staff, ensure excellent customer service, handle inventory, and help meet sales targets. Retail Supervisors also train new employees, resolve customer complaints, and ensure store policies and procedures are followed. Their role is crucial in maintaining an efficient, organized, and customer-friendly retail environment.

What are some common challenges faced by retail supervisors, and how can they be addressed?

Retail Supervisors often encounter challenges such as managing diverse teams, handling high customer expectations, and meeting sales targets. Balancing staff scheduling, ensuring adequate training, and resolving conflicts are key aspects of the role. Proactively communicating with team members, setting clear expectations, and staying adaptable during busy periods can help overcome these challenges. Additionally, leveraging company resources and seeking support from upper management can make problem-solving more effective and foster a positive work environment.

What is the difference between Retail Supervisor vs Retail Manager?

AspectRetail SupervisorRetail Manager
ResponsibilitiesOversees daily store operations, manages staff, ensures customer satisfactionDevelops sales strategies, manages budgets, oversees multiple stores or departments
Required CredentialsHigh school diploma or equivalent; some roles may prefer retail or management certificationsBachelor’s degree often preferred; management certifications beneficial
Work EnvironmentRetail store setting, part-time or full-timeRetail store or corporate office, full-time
ScopeFocuses on daily store operations and staff supervisionBroader strategic planning and overall store performance

The main difference between a Retail Supervisor and a Retail Manager lies in scope and responsibilities. Retail Supervisors focus on daily store operations and staff management, while Retail Managers handle strategic planning and overall store performance. Both roles require similar credentials and work in retail environments, but Managers typically have a broader scope and higher level of responsibility.

More about Retail Supervisor jobs
What are the most commonly searched types of Retail Supervisor jobs in Quebec? The most popular types of Retail Supervisor jobs in Quebec are:
Infographic showing various Retail Supervisor job openings in Quebec as of August 2026, with employment types broken down into 64% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,883 per year, or $16.8 per hour.

Superviseur(e) - Supervisor

Village Des Valeurs

Dollard-des-ormeaux, QC • On-site

Other

Medical, Life, Retirement, PTO

Re-posted 29 days ago


Job description

Description



Superviseur(e)

Qui sommes-nous?

Village des Valeurs fait partie de la famille de magasins Savers. Nous sommes un détaillant mondial à but lucratif d’articles d’occasions, offrant des vêtements, accessoires et articles ménagers légèrement usagés et de haute qualité. Notre modèle d’entreprise « Repenser et réutiliser », englobant achats, revente et recyclage, procure aux collectivités une manière intelligente de magasiner et empêche que plus de 700 millions de livres d’articles usagés ne se retrouvent dans des sites d’enfouissement à chaque année. Nous aidons également plus de 100 organismes à but non lucratif en leur achetant les articles donnés, ce qui leur fournit une source de revenu qui aide à appuyer leurs programmes et services essentiels à la collectivité.

Nous exploitons plus de 300 magasins. Nos marques sont Value Village (au Canada et aux É.-U.), Village des Valeurs (au Québec), Savers (aux É.-U.), Unique (aux É.-U.) et Savers en Australie.

Sommaire et postes:

Lorsque vous faites partie de l’équipe de gestion comme Superviseur(e), tout ce que vous faites a un but spécifique qui lie les efforts des membres d’équipe aux résultats financiers de votre magasin. Nos Superviseur(e)s de ventes prennent des décisions importantes qui ont un impact direct sur le succès de leur magasin et ce, à chaque jour. De plus, elle perfectionne continuellement ses membres d’équipe et les autonomise.

Les postes de Superviseur(e) peuvent inclure:

- Superviseur de l’avant du magasin

- Superviseur de la production

- Superviseur des dons communautaires

Ce qui vous attend :

· L’occasion de célébrer l’unicité. Notre équipe est composée d’individus de provenances, d’expériences et de perspectives diverses qui ont tous quelque chose de spécial à offrir.

· La possibilité de travailler dans une entreprise investie d’une mission, dotée d’un modèle d'affaires qui plaît aux gens en raison de son impact positif sur la planète et sur les collectivités locales.

· Un investissement dans les objectifs de carrière de nos employés. Avec nos plans vigoureux d'expansion des magasins, nous reconnaissons l’importance de favoriser la croissance et le perfectionnement continus de nos membres d’équipe.

Ce que vous obtenez :

· Une intégration et une formation exhaustives dès le premier jour.

· Une expertise interne! Notre service de la formation, dans le cadre de l’Université Savers, élabore et offre des formations solides à tous les membres d’équipe de notre entreprise, des recrues jusqu’aux cadres supérieurs. Nous développons environ 90 % de notre formation à l’interne et nous nous tournons vers une variété de fournisseurs de renom pour compléter notre offre.

Quelques-uns des avantages sociaux que nous offrons :

· Régimes groupés d’assurance maladie incluant les soins médicaux, dentaires et ophtalmologiques, et les médicaments d’ordonnance.

· Assurance vie payée par l’entreprise pour une protection et une tranquillité d'esprit accrues.

· Programmes de soutien à l’abandon du tabagisme, encadrement sur la gestion du diabète et options de soins sur demande.

· REER avec généreuses contributions de contrepartie de l’entreprise pour vous aider à épargner en vue d’un avenir financier solide.

· Congés payés pour vous adonner à des loisirs et à d’autres passe-temps.

· Gamme de services en santé mentale pour vous soutenir dans la gestion du quotidien.

Lieu: 3399 Des Sources Blvd, Dollard-des-Ormeaux, QC H9B 1Z8

Supervisor

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

As a Supervisor at Savers / Value Village, everything you do has a specific purpose that links Team Member effort to business results in your store. Our Retail Supervisors make important decisions that directly impact the success of their store every day. And, they continuously develop and empower their Team Members.

Supervisor opportunities in Operations, Production and Retail may include:

- Front End Supervisor
- Production Supervisor
- Community Donation Supervisor

What you can expect:

  • The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
  • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
  • An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

  • Comprehensive extended health care plans for full-time Team Members
  • Company-Paid Life and AD&D Insurance
  • A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
  • Paid time off from work for leisure or other hobbies
  • A range of mental health services to assist you in managing daily life