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Retail Store Assistant Jobs in Springfield, MA (NOW HIRING)

AT and T

Assistant Retail Store Manager

Manchester, CT · On-site

$53K/yr

You'll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals. Our most successful Assistant Store Managers have: * Excellent communication ...

Savers Value Village

Retail Store Associate

Manchester, CT · On-site

$15.50 - $17.75/hr

Retail Store Associate Who we are: As one of the largest for-profit thrift operators in the United ... A 401k plan with generous company matching contributions to assist you in saving for a secure ...

Savers/Value Village

Retail Store Associate

Manchester, CT · On-site

$15.50 - $17.75/hr

Retail Store Associate Who we are: As one of the largest for-profit thrift operators in the United ... A 401k plan with generous company matching contributions to assist you in saving for a secure ...

Burlington

Retail Store Management

Goshen, MA · On-site

$75K - $94K/yr

Ensure Assistant Managers and store team members are fulfilling their individual responsibilities ... You'll Come With * 5+ years of Retail Management experiencein a Big Box or Specialty environment

Burlington

Retail Store Management

Conway, MA · On-site

$82K - $102K/yr

Ensure Assistant Managers and store team members are fulfilling their individual responsibilities ... You'll Come With * 5+ years of Retail Management experiencein a Big Box or Specialty environment

Burlington

Retail Store Management

Springfield, MA

$74K - $93K/yr

Ensure Assistant Managers and store team members are fulfilling their individual responsibilities ... You'll Come With * 5+ years of Retail Management experiencein a Big Box or Specialty environment

Burlington

Retail Store Management

Deerfield, MA · On-site

Ensure Assistant Managers and store team members are fulfilling their individual responsibilities ... You'll Come With * 5+ years of Retail Management experiencein a Big Box or Specialty environment

Burlington

Retail Store Management

West Springfield, MA · On-site

$75K - $94K/yr

Ensure Assistant Managers and store team members are fulfilling their individual responsibilities ... You'll Come With * 5+ years of Retail Management experiencein a Big Box or Specialty environment

O'Reilly Auto Parts

Retail Service Specialist-1

Becket, MA · On-site

$15.50 - $17/hr

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift ...

Burlington

Retail Store Leadership

Three Rivers, MA · On-site

$24.50 - $36/hr

... succession planning. * Assist in the management of other store operations areas as needed ... You'll Come With * 3+ years of Retail Management or Store Operations experience at an Off Price ...

Against All Odds

Retail Assistant Manager

Holyoke, MA · On-site

$18 - $19/hr

Assistant Store ManagerDepartment: RetailReports To: Store Manager POSITION SUMMARYResponsible for supporting the Store Manager regarding all aspects of the retail store including sales, customer ...

Against All Odds

Retail Assistant Manager

Manchester, CT · On-site

$18.50 - $19.50/hr

Assistant Store Manager Department: Retail Reports To: Store Manager POSITION SUMMARY Responsible for supporting the Store Manager regarding all aspects of the retail store including sales, customer ...

Against All Odds

Retail Assistant Manager

Manchester, CT · On-site

$18.50 - $19.50/hr

Assistant Store Manager Department: Retail Reports To: Store Manager POSITION SUMMARY Responsible for supporting the Store Manager regarding all aspects of the retail store including sales, customer ...

Against All Odds

Retail Assistant Manager

Holyoke, MA · On-site

$16.25 - $22/hr

Assistant Store Manager Department: Retail Reports To: Store Manager POSITION SUMMARY Responsible for supporting the Store Manager regarding all aspects of the retail store including sales, customer ...

Against All Odds

Retail Assistant Manager

Manchester, CT · On-site

$16.75 - $22.50/hr

Assistant Store Manager Department: Retail Reports To: Store Manager POSITION SUMMARY Responsible for supporting the Store Manager regarding all aspects of the retail store including sales, customer ...

Against All Odds

Retail Assistant Manager

Holyoke, MA · On-site

$18 - $19/hr

Assistant Store Manager Department: Retail Reports To: Store Manager POSITION SUMMARY Responsible for supporting the Store Manager regarding all aspects of the retail store including sales, customer ...

AT&T

Assistant Store Manager

West Hartford, CT · On-site

$47K - $71K/yr

With your retail knowledge and leadership abilities, you'll help oversee store operations, manage ... Our most successful Assistant Store Managers have: * Excellent communication and leadership skills

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Retail Store Assistant information

See Springfield, MA salary details

$10

$14

$16

How much do retail store assistant jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for retail store assistant in Springfield, MA is $14.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $14.86 per hour, depending on experience, location, and employer.

What is the difference between Retail Store Assistant vs Cashier?

AspectRetail Store AssistantCashier
Primary RoleAssists customers, stocks shelves, maintains store appearanceProcesses transactions, handles cash and card payments
Required SkillsCustomer service, communication, organizationBasic math, attention to detail, customer service
Work EnvironmentRetail stores, flexible hours, team-basedCheckout counters, retail stores, fast-paced
Common CertificationsNone typically required, on-the-job trainingNone typically required, on-the-job training

While both roles are essential in retail, a Retail Store Assistant has broader responsibilities like stocking and customer support, whereas a Cashier primarily handles transactions. Both roles require strong customer service skills and are often found working together in retail environments.

What is a retail store assistant?

Retail Store Assistants are customer-facing employees who help ensure the smooth operation of a retail store. Their main duties include greeting customers, assisting with product selection, restocking shelves, operating cash registers, and maintaining store cleanliness. They play a crucial role in delivering excellent customer service and supporting store management with daily tasks. Retail Store Assistants often have flexible hours, including evenings and weekends, to accommodate store needs.

What are some common challenges faced by retail store assistants, and how can they be managed effectively?

Retail Store Assistants often encounter challenges such as managing high customer volumes during peak hours, handling difficult or dissatisfied customers, and maintaining inventory accuracy. Effective time management, clear communication, and a customer-focused attitude are key to overcoming these obstacles. Regular training and close collaboration with supervisors and team members can also help Retail Store Assistants stay organized and deliver excellent service, even during busy periods.

What are the key skills and qualifications needed to thrive as a retail store assistant, and why are they important?

To thrive as a Retail Store Assistant, you need strong customer service skills, basic math abilities, and familiarity with retail operations, often supported by a high school diploma. Experience with point-of-sale (POS) systems, inventory management software, and barcode scanners is typically required. Excellent communication, teamwork, and problem-solving skills help you create positive customer experiences and collaborate effectively with colleagues. These skills ensure efficient store operations, satisfied customers, and contribute to overall sales success.
What are the most commonly searched types of Retail Store jobs in Springfield, MA? The most popular types of Retail Store jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Retail Store Assistant jobs? Cities near Springfield, MA with the most Retail Store Assistant job openings:
Retail Store Assistant jobs near you
Infographic showing various Retail Store Assistant job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 2% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $30,231 per year, or $14.5 per hour.

Assistant Retail Store Manager

AT and T

Manchester, CT • On-site

$53K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

AT&T rating

7.3

Company rating: 7.3 out of 10

Based on 728 frontline employees who took The Breakroom Quiz

59th of 96 rated telecommunications companies

Job description

Take the lead at the center of where it all happens - our retail stores. With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team, and ensure AT&T customers experience our best-in-class services, entertainment, and technology. With access to the latest tech and a company that believes in you, there's so much in store for your career.
In this role, you'll partner with a store manager to oversee all aspects involved in the daily operation of a retail store. From assisting with merchandising and product launches to helping meet and exceed sales objectives, you'll ensure that customers receive an extraordinary experience with our products and services. And you won't be in this alone. We offer the best-in-class paid training that will set you up for leadership success. You'll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.
Our most successful Assistant Store Managers have:
  • Excellent communication and leadership skills
  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience
  • Well-developed planning, analytical, and problem-solving skills
  • Familiarity with wireless terminology, industry trends, and AT&T mobility systems
  • The ability to collaborate with key stakeholders on initiatives beyond store walls.

Additional requirements include:
  • Strategic perspective and the ability to champion change.
  • Inspiring your team through high performance, collaboration, and teamwork
  • Utilizing professional expertise to solve problems and analyze issues.
  • Taking initiative, striving, and creating results

Our Assistant Retail Store Managers earn between $53,200 and 79,800 in annual salaries, plus $18,000 in commissions if all sales goals are met. Not to mention all the other amazing rewards that come with working at AT&T. An individual's starting salary within this range may depend on factors such as geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available, but it is unprotected.
  • Adoption Reimbursement
  • Disability Benefits (short-term and long-term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident, hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
  • AT&T internet (and fiber where available), and AT&T phone

Join our team, and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life. Apply today. #ConnectingOurCommunities
Our Assistant Retail Store Manager jobs earn between $53,200.00 - $79,800.00 + commission $18,000 . Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:
40
Time Type:
Regular
Location:
USA:CT:Manchester:194 Buckland Hills Dr:RET/RET
Salary Range:
$53,200.00 - $79,800.00
AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.

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