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Retail Store Jobs in Springfield, MA (NOW HIRING)

Savers Value Village

Retail Store Associate

Manchester, CT · On-site

$15.50 - $17.75/hr

Retail Store Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods ...

Savers/Value Village

Retail Store Associate

Manchester, CT

$15.50 - $17.75/hr

Retail Store Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods ...

Michaels Stores

Retail Store Manager

West Springfield, MA · On-site

$60.70K - $81K/yr

Public retail store setting supervising Team Members and taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work;

Michaels Stores

Retail Store Manager

Hadley, MA · On-site

$60.70K - $81K/yr

Public retail store setting supervising Team Members and taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work;

Michaels Stores, Inc.

Retail Store Manager

Russell, MA · On-site

$60.70K - $81K/yr

Public retail store setting supervising Team Members and taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work;

PetSmart

Retail Store Manager

Manchester, CT · On-site

$79K - $130K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart

Retail Store Manager

Enfield, CT · On-site

$79K - $130K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart

Retail Store Manager

Springfield, MA · On-site

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families ...

AT and T

Assistant Retail Store Manager

Manchester, CT · On-site

$53.20K/yr

With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team, and ensure AT&T customers experience our best-in-class services, entertainment ...

PetSmart Careers

Retail Store Manager

Enfield, CT

$79K - $130K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart

Retail Store Manager

Hadley, MA · On-site

$79K - $130K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart Careers

Retail Store Manager

Westfield, MA

$79K - $130K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart

Retail Store Manager

East Hartford, CT · On-site

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart

Retail Store Manager

Enfield, CT

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart

Retail Store Manager

Chicopee, MA · On-site

$79K - $130K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart

Retail Store Manager

Manchester, CT

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families ...

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Retail Store information

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How much do retail store jobs pay per hour?

As of May 31, 2026, the average hourly pay for retail store in Springfield, MA is $15.94, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $17.02 per hour, depending on experience, location, and employer.

What Are the Different Roles In a Retail Store?

Depending on the size of the retail store, different job positions may be present. The most common is the sales associate, whose responsibilities include greeting customers, ringing up purchases, and performing basic cleaning duties. Merchandisers or stockers, if the store is large enough, do not spend time at the register, but instead stock merchandise and set shelf displays. Security personnel or asset protection officers patrol the store to curtail shoplifting. Management, meanwhile, oversees the other workers and ensures they are performing their jobs. They also organize and plan shift schedules.

What are the key skills and qualifications needed to thrive as a Retail Store Associate, and why are they important?

To thrive as a Retail Store Associate, you need strong customer service skills, basic sales knowledge, and, typically, a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is essential. Excellent communication, teamwork, and problem-solving abilities help associates connect with customers and support smooth store operations. These skills ensure customer satisfaction, efficient transactions, and a positive retail environment that drives sales.

What are some common challenges faced by employees working in a retail store, and how can they be managed?

Retail store employees often encounter challenges such as managing high customer volumes during peak hours, handling difficult customer interactions, and adapting to frequent changes in inventory or promotions. To manage these, strong communication skills, patience, and adaptability are essential. Many retail stores provide training and clear protocols to handle customer complaints and encourage teamwork, which helps employees navigate busy or stressful periods effectively. Additionally, staying organized and being proactive about learning new products or store procedures can greatly enhance performance and reduce on-the-job stress.

What is a retail store?

A retail store is a business establishment where products are sold directly to consumers for personal or household use. These stores can range from small local shops to large chains and department stores, offering goods such as clothing, electronics, groceries, and more. Retail stores may operate in physical locations, online, or both, and focus on providing customers with a convenient shopping experience. The primary goal of a retail store is to meet customer needs while generating sales and profit for the business.

What is the difference between Retail Store vs Retail Associate?

AspectRetail StoreRetail Associate
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; on-the-job training
Work EnvironmentPhysical retail locations, customer-facingPhysical retail locations, customer-facing
Employer & Industry UsageRetail chains, department stores, specialty shopsRetail chains, department stores, specialty shops
Common Search & ComparisonFocuses on the overall retail store operationsFocuses on individual employee roles within retail stores

Retail Store refers to the physical location or business as a whole, encompassing management and operations. Retail Associate is a specific role within the retail store, primarily involving customer service and sales. While both roles work in retail environments, the retail store is the business entity, and the retail associate is an employee role within that environment.

More about Retail Store jobs
What are the most commonly searched types of Retail Store jobs in Springfield, MA? The most popular types of Retail Store jobs in Springfield, MA are:
What are popular job titles related to Retail Store jobs in Springfield, MA? For Retail Store jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Retail Store jobs in Springfield, MA look for? The top searched job categories for Retail Store jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Retail Store jobs? Cities near Springfield, MA with the most Retail Store job openings:
Retail Store jobs near you
Infographic showing various Retail Store job openings in Springfield, MA as of May 2026, with employment types broken down into 25% Full Time, and 75% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,158 per year, or $15.9 per hour.
Retail Store Associate

Retail Store Associate

Savers Value Village

Manchester, CT • On-site

$15.50 - $17.75/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Savers Value Village rating

5.8

Company rating: 5.8 out of 10

Based on 199 frontline employees who took The Breakroom Quiz

22nd of 43 rated thrift stores

Job description

Description
Position at Savers / Value Village
Job Title: Retail Store Associate
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Retail Store Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Retail Store Associates.
What you can expect:
  • The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
  • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
  • An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
  • Bundled health plans such as medical, Rx, dental and vision
  • Company-paid life insurance for extra protection and peace of mind
  • Programs to stop smoking, diabetes management coaching, and on demand care options.
  • A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
  • Paid time off from work for leisure or other hobbies.
  • A range of mental health services to assist you in managing daily life.

Savers is also an E-Verify employer
432-D Buckland Hills Drive, Manchester, CT 06042

What Savers Value Village employees say

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