ZipRecruiter

Log In

1

Retail Store Jobs in Springfield, MA (NOW HIRING)

Ollie's

Retail Store Manager

Manchester, CT

$55K/yr

An Ollie's Retail Store Manager provides the leadership for the successful operation of the entire store. Our Retail Store Managers build and lead Associate teams who are passionate about ...

Savers Value Village

Retail Store Associate

Manchester, CT · On-site

$15.50 - $17.75/hr

Retail Store Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods ...

Savers/Value Village

Retail Store Associate

Manchester, CT

$15.50 - $17.75/hr

Retail Store Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods ...

Michaels Stores

Retail Store Manager

Hadley, MA

$60K - $81K/yr

Public retail store setting supervising Team Members and taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work;

Michaels Stores

Retail Store Manager

Sturbridge, MA

$60K - $81K/yr

Public retail store setting supervising Team Members and taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work;

Michaels Stores, Inc.

Retail Store Manager

Russell, MA · On-site

$60K - $81K/yr

Public retail store setting supervising Team Members and taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work;

Burlington

Retail Store Management

Conway, MA · On-site

$82K - $102K/yr

Position Overview If you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a ...

Safgard

Retail Store Specialist - Windsor

Windsor, CT · On-site

$15.25 - $17.50/hr

Retail Store Specialist Windsor, CT | Full-Time | Sales | Saf-Gard Safety Shoe Company About the Role A memorable retail experience starts with people who know how to connect with customers, solve ...

Burlington

Retail Store Management

Goshen, MA · On-site

$75K - $94K/yr

Position Overview If you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a ...

Burlington

Retail Store Management

Springfield, MA

$74K - $93K/yr

Position Overview If you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a ...

Burlington

Retail Store Management

Deerfield, MA

Position Overview If you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a ...

Burlington

Retail Store Management

West Springfield, MA · On-site

$75K - $94K/yr

Position Overview If you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a ...

Burlington

Retail Store Leadership

Three Rivers, MA · On-site

$24.50 - $36/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

PetSmart Careers

Retail Store Manager

Enfield, CT

$79K - $130K/yr

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

PetSmart

Retail Store Manager

Hadley, MA · On-site

$79K - $130K/yr

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

next page

Showing results 1-20

All JobsRetail Store JobsRetail Store Jobs in Springfield, MA

Retail Store information

See Springfield, MA salary details

$10

$15

$18

How much do retail store jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for retail store in Springfield, MA is $15.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $16.78 per hour, depending on experience, location, and employer.

What is a retail store?

A retail store is a business establishment where products are sold directly to consumers for personal or household use. These stores can range from small local shops to large chains and department stores, offering goods such as clothing, electronics, groceries, and more. Retail stores may operate in physical locations, online, or both, and focus on providing customers with a convenient shopping experience. The primary goal of a retail store is to meet customer needs while generating sales and profit for the business.

What are the different roles in a retail store?

Depending on the size of the retail store, different job positions may be present. The most common is the sales associate, whose responsibilities include greeting customers, ringing up purchases, and performing basic cleaning duties. Merchandisers or stockers, if the store is large enough, do not spend time at the register, but instead stock merchandise and set shelf displays. Security personnel or asset protection officers patrol the store to curtail shoplifting. Management, meanwhile, oversees the other workers and ensures they are performing their jobs. They also organize and plan shift schedules.

What are the key skills and qualifications needed to thrive as a retail store associate, and why are they important?

To thrive as a Retail Store Associate, you need strong customer service skills, basic sales knowledge, and, typically, a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is essential. Excellent communication, teamwork, and problem-solving abilities help associates connect with customers and support smooth store operations. These skills ensure customer satisfaction, efficient transactions, and a positive retail environment that drives sales.

What are some common challenges faced by employees working in a retail store, and how can they be managed?

Retail store employees often encounter challenges such as managing high customer volumes during peak hours, handling difficult customer interactions, and adapting to frequent changes in inventory or promotions. To manage these, strong communication skills, patience, and adaptability are essential. Many retail stores provide training and clear protocols to handle customer complaints and encourage teamwork, which helps employees navigate busy or stressful periods effectively. Additionally, staying organized and being proactive about learning new products or store procedures can greatly enhance performance and reduce on-the-job stress.

What is the difference between Retail Store vs Retail Associate?

AspectRetail StoreRetail Associate
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; on-the-job training
Work EnvironmentPhysical retail locations, customer-facingPhysical retail locations, customer-facing
Employer & Industry UsageRetail chains, department stores, specialty shopsRetail chains, department stores, specialty shops
Common Search & ComparisonFocuses on the overall retail store operationsFocuses on individual employee roles within retail stores

Retail Store refers to the physical location or business as a whole, encompassing management and operations. Retail Associate is a specific role within the retail store, primarily involving customer service and sales. While both roles work in retail environments, the retail store is the business entity, and the retail associate is an employee role within that environment.

What are the types of jobs in retail store?

Retail stores offer a variety of jobs including sales associates, cashiers, stock clerks, department managers, visual merchandisers, and store managers. These roles require different skills such as customer service, inventory management, and sales techniques, often involving shifts during store hours and basic training or certifications. Larger stores may also have specialized positions like loss prevention or assistant managers.

What jobs do you do in retail store?

In a retail store, common jobs include sales associate, cashier, stock clerk, and customer service representative. These roles involve assisting customers, managing inventory, operating cash registers, and maintaining store cleanliness, often requiring good communication skills and familiarity with point-of-sale systems.
More about Retail Store jobs

What are the most commonly searched types of Retail Store jobs in Springfield, MA?

The most popular types of Retail Store jobs in Springfield, MA are:

What are popular job titles related to Retail Store jobs in Springfield, MA?

For Retail Store jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Retail Store jobs in Springfield, MA look for?

The top searched job categories for Retail Store jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Retail Store jobs?

Cities near Springfield, MA with the most Retail Store job openings:

Retail Store jobs near you
Infographic showing various Retail Store job openings in Springfield, MA as of August 2026, with employment types broken down into 65% Full Time, 32% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $32,694 per year, or $15.7 per hour.

Retail Store Manager

Manchester, CT

Ollie's
Retail • 10K+ employees

4.9

Company rating: 4.9 out of 10

Based on 355 frontline employees who took The Breakroom Quiz

628th of 738 rated retailers

Learn more about Ollie'sexternal

$55K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 7 days ago

Job description

Join our team and live the Ollie-tude!: (Ollie’s Core Values)

    • BE A TEAM PLAYER- Associates are expected to be supportive and work together.
    • BE CARING- How do I treat others with courtesy, dignity, and respect?
    • BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
    • BE COMMITTED- Operate with grit, passion, tenacity, and action.
    • BE GROWING- How do we get better every day?
    • BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie’s Associate Benefits:

    • Medical, Dental, Vision, and RX coverage begins after 30 days of employment.
    • 401K, generous company match with immediate vesting.
    • Strong career growth & talent development culture.

    • 20% Associate discount on all Ollie’s purchases and bi-annual & annual bonus program.

    • Vast array of voluntary benefits.

An Ollie’s Retail Store Manager provides the leadership for the successful operation of the entire store. Our Retail Store Managers build and lead Associate teams who are passionate about merchandising and creating exceptional customer experiences. Take the next step in your retail management career at Ollie’s Bargain Outlet, one of the Top 10 fastest growing US retailers!

Primary Responsibilities

  • Provides the financial oversight of all sales and profit goals to include management of payroll budgets, expenses, store banking, shrink reduction and other key company initiatives as determined by Ollie’s Operations leadership.
  • Demonstrates Ollie’s “Yes I Care, Yes I Can” behaviors in providing exceptional Associate and Customer service experiences; makes sure all company standards are consistently demonstrated in every Associate and Customer interaction.
  • Executes on company strategies for merchandising, store standards, seasonal transition planning, and inventory processes to meet operational goals and expectations.
  • Is a “talent grower” who provides coaching, training, development, evaluation, supervision, and scheduling of store associates to meet the needs of the business and staffing budgets.
  • Maintains proper security of the store location and all company assets.

    Qualifications

    • High School diploma or equivalent required
    • Minimum of 3 years’ retail management experience with a mid to large size retailer
    • Schedule flexibility to work evenings, weekends, holiday seasonal on a regular basis
    • Must have a valid Driver’s license

    Physical Requirements 

    • Ability to lift and carry up to 50 pounds.
    • Ability to push and pull up to 35 pounds.
    • Ability to stand for extended periods and work in a safe manner.

    Management experience with these companies translates well to this opportunity: Walmart, Roses, Bed Bath and Beyond, Big Lots, Tractor Supply and Rural King just to name a few. 

    Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.

    What Ollie's Bargain Outlet employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Apply