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Retail Store Director Jobs in Springfield, MA (NOW HIRING)

Burlington

Retail Store Management

Goshen, MA · On-site

$75K - $94K/yr

Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure ... You'll Come With * 5+ years of Retail Management experiencein a Big Box or Specialty environment

Burlington

Retail Store Management

Conway, MA · On-site

$82K - $102K/yr

Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure ... You'll Come With * 5+ years of Retail Management experiencein a Big Box or Specialty environment

Burlington

Retail Store Management

Springfield, MA

$74K - $93K/yr

Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure ... You'll Come With * 5+ years of Retail Management experiencein a Big Box or Specialty environment

Burlington

Retail Store Management

Deerfield, MA · On-site

Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure ... You'll Come With * 5+ years of Retail Management experiencein a Big Box or Specialty environment

Burlington

Retail Store Management

West Springfield, MA · On-site

$75K - $94K/yr

Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure ... You'll Come With * 5+ years of Retail Management experiencein a Big Box or Specialty environment

Riderflex

Retail Store Manager

Springfield, MA · On-site

$60K - $70K/yr

Retail Manager Location: Springfield, MA Type: Full-Time, W-2 Compensation: $60,000- $65,000 ... direct the activities of assigned staff, and make recommendations regarding hiring, discipline ...

CVS Health

Store Associate

West Springfield, MA · On-site

$15 - $22/hr

CVS Health Retail Store Associate At CVS Health, we're building a world of health around every ... directed by store manager * Supporting opening and closing store activities, when needed

CVS Health

Store Associate

East Hartford, CT · On-site

$16.35 - $22/hr

CVS Health Retail Store Associate At CVS Health, we're building a world of health around every ... directed by store manager * Supporting opening and closing store activities, when needed

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All JobsRetail Store JobsRetail Store Director JobsRetail Store Director Jobs in Springfield, MA

Retail Store Director information

See Springfield, MA salary details

$26.4K

$81.8K

$114.5K

How much do retail store director jobs pay per year?

As of Aug 4, 2026, the average yearly pay for retail store director in Springfield, MA is $81,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,700.00 and $97,500.00 per year, depending on experience, location, and employer.

How does a retail store director typically collaborate with other departments to drive store performance?

A Retail Store Director often works closely with departments such as merchandising, human resources, and supply chain to ensure the store meets its sales and operational goals. This collaboration involves regular communication to align on promotions, staffing needs, and inventory management. Directors may participate in cross-functional meetings, provide feedback on product assortments, and coordinate with marketing teams to implement local initiatives. By fostering strong relationships across these departments, a Store Director can proactively address challenges and capitalize on opportunities to enhance the overall store performance.

What is a retail store director?

A Retail Store Director is a senior management professional responsible for overseeing the daily operations of a retail store or a group of stores. They manage store managers and staff, develop sales strategies, ensure excellent customer service, and work to achieve financial goals. Retail Store Directors are also responsible for inventory management, budgeting, and implementing company policies. Their leadership is key to maintaining store performance, profitability, and employee satisfaction.

What are the key skills and qualifications needed to thrive as a retail store director?

To thrive as a Retail Store Director, you need strong leadership, inventory management, sales strategy, and financial acumen, often supported by a bachelor’s degree in business or related experience. Familiarity with point-of-sale (POS) systems, retail analytics software, and workforce management tools is typically required. Exceptional communication, problem-solving, and team-building skills help drive employee engagement and customer satisfaction. These competencies are crucial for maximizing store performance, ensuring operational efficiency, and achieving business goals in a competitive retail environment.

What is the difference between Retail Store Director vs Retail Store Manager?

AspectRetail Store DirectorRetail Store Manager
ResponsibilitiesOversees multiple store locations, develops strategic plans, manages senior staffManages daily store operations, supervises staff, ensures sales targets are met
CredentialsTypically requires a bachelor's degree in business or related field, extensive retail experienceOften requires high school diploma or associate degree, retail experience preferred
Work EnvironmentCorporate office and multiple store locationsPrimarily on-site at a single retail store
Industry UsageCommonly used in large retail chains and corporate settingsUsed across various retail environments, from small stores to large chains

The Retail Store Director focuses on strategic oversight and managing multiple locations, while the Retail Store Manager handles daily store operations and staff management. Both roles require retail experience, but the Director typically has broader responsibilities and higher credentials.

What are the most commonly searched types of Retail Store jobs in Springfield, MA? The most popular types of Retail Store jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Retail Store Director jobs? Cities near Springfield, MA with the most Retail Store Director job openings:
Retail Store Director jobs near you
Infographic showing various Retail Store Director job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $81,750 per year, or $39.3 per hour.

Retail Store Management

Burlington

Goshen, MA • On-site

$75K - $94K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 939 frontline employees who took The Breakroom Quiz

19th of 21 rated department stores

Job description

Position OverviewIf you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a Store Manager! Are you a proven leader with strong communication and organization skills? Can you lead a team in driving results while building strong teams and partnerships and cultivating an environment based on trust, respect, and integrity? Can you bring innovative ideas to help drive results as you take on the challenge of running all aspects of a multi-million-dollar store operation? If you answer yes, then this may be the right opportunity for you.
As a Store Manager, you'll be responsible for successfully managing all store operations tasks to maximize sales results while bringing "Our Burlington" values to life in your store. You will be a mentor, role model, and coach for your team members, as well as a partner to associates in other branches of the organization. You will lead your team by example, demonstrating how to deliver excellent customer service with a high degree of professionalism and provide a world-class shopping experience to customers. You will take ownership for the successful execution of all day-to-day merchandising, operations and service management tasks. You are ultimately responsible for the overall success of your store location and the associates on your team.A Day in the Life
  • Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure implementation of established company policies, standards, expectations and initiatives.
  • Ensure Assistant Managers and store team members are fulfilling their individual responsibilities.
  • Partner with Assistant Store Manager, Merchandising to coordinate merchandise placement, sales promotions and pricing.
  • Partner with Assistant Store Manager, Operations to review receiving, transfers, debits/damages, returns-to-vendor (RTV's), and chargeback paperwork to ensure accuracy of inventory.
  • Act as Manager on Duty (MOD); lead by example, set the standard, and create a strong leadership presence by following and modeling the Burlington SOPs.
  • Manage multi-million-dollar sales volume and expense budget including review of all associated reporting and record-keeping.
  • Recruitment, screening and hiring of associates in order to meet store staffing needs.
  • Facilitate onboarding and training for new associates, provide ongoing coaching in the moment, and implement structured learning and development activities for all team members.
  • Handle personnel and associate relations issues.
  • Payroll budget management, workforce management and scheduling.
  • Facilitate effective communication and partnerships among the store team, district and regional management teams, and other partners within the company.
You'll Come With
  • 5+ years of Retail Management experiencein a Big Box or Specialty environment
  • Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.
  • Ability to lift and move boxes weighing up to 40 lbs.
  • Experience utilizing scheduling and reporting computer software
  • Travel may be required from time to time.

Pay Range

  • Store Manager: $75,940 - $94,920 / annual
  • Operations/Service Manager: $22.60 - $30.15 / hour
Come join our team. You're going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.

Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.

What Burlington employees say

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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