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Retail Store Manager Jobs in Springfield, MA (NOW HIRING)

Ollie's

Retail Store Manager

Manchester, CT

$55K/yr

An Ollie's Retail Store Manager provides the leadership for the successful operation of the entire store. Our Retail Store Managers build and lead Associate teams who are passionate about ...

Michaels Stores

Retail Store Manager

Sturbridge, MA

$60K - $81K/yr

Store - STURBRIDGE, MA Store Managers are expected to spend the vast majority of their time on ... Public retail store setting supervising Team Members and taking care of our customers; all public ...

Michaels Stores

Retail Store Manager

Hadley, MA

$60K - $81K/yr

Store - HADLEY, MA Store Managers are expected to spend the vast majority of their time on ... Public retail store setting supervising Team Members and taking care of our customers; all public ...

Michaels Stores, Inc.

Retail Store Manager

Sturbridge, MA · On-site

$60K - $81K/yr

Store - STURBRIDGE, MA Store Managers are expected to spend the vast majority of their time on ... Public retail store setting supervising Team Members and taking care of our customers; all public ...

Michaels Stores, Inc.

Retail Store Manager

Russell, MA · On-site

$60K - $81K/yr

Store - HADLEY, MA Store Managers are expected to spend the vast majority of their time on ... Public retail store setting supervising Team Members and taking care of our customers; all public ...

PetSmart

Retail Store Manager

Enfield, CT · On-site

$79K - $130K/yr

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

PetSmart

Retail Store Manager

Manchester, CT · On-site

$79K - $130K/yr

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

PetSmart Careers

Retail Store Manager

Enfield, CT

$79K - $130K/yr

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

PetSmart

Retail Store Manager

Hadley, MA · On-site

$79K - $130K/yr

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

PetSmart

Retail Store Manager

Hadley, MA · On-site

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

PetSmart

Retail Store Manager

Springfield, MA

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

PetSmart

Retail Store Manager

Westfield, MA · On-site

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

PetSmart

Retail Store Manager

East Hartford, CT

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

PetSmart

Retail Store Manager

Springfield, MA · On-site

$79K - $130K/yr

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

PetSmart

Retail Store Manager

Manchester, CT

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

PetSmart Careers

Retail Store Manager

Manchester, CT

$79K - $130K/yr

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

PetSmart Careers

Retail Store Manager

East Hartford, CT

$79K - $130K/yr

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

PetSmart

Retail Store Manager

East Hartford, CT · On-site

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

PetSmart

Retail Store Manager

Enfield, CT · On-site

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

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Retail Store Manager information

See Springfield, MA salary details

$11

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$34

How much do retail store manager jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for retail store manager in Springfield, MA is $22.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $25.96 per hour, depending on experience, location, and employer.

What is a retail store manager?

Retail Store Managers are responsible for overseeing the daily operations of a retail store. Their duties include managing staff, ensuring excellent customer service, monitoring inventory, meeting sales targets, and handling administrative tasks such as budgeting and scheduling. They play a key role in maintaining store standards and driving business growth. Retail Store Managers also address customer concerns and implement company policies to create a productive and positive shopping environment.

What does a retail store manager do?

A retail store manager is responsible for organizing employees, payroll, and schedules at a retail store. It is their job to hire new employees, provide training, manage current employees, and maintain the proper appearance of the store. If the retail store is part of a large chain, the retail store manager will present corporate changes and sales quota expectations to the staff. A retail store manager will also be responsible for monitoring security, handling money matters, and making sure the store is orderly and welcoming.

What are the key skills and qualifications needed to thrive as a retail store manager?

To thrive as a Retail Store Manager, you need strong leadership, inventory management, sales acumen, and typically a background in retail or business administration. Familiarity with point-of-sale (POS) systems, inventory tracking software, and scheduling tools is essential. Excellent communication, problem-solving, and customer service skills help you motivate teams and resolve issues effectively. These abilities ensure efficient store operations, satisfied customers, and achievement of sales and performance targets.

What are some common challenges faced by retail store managers and how can they be effectively addressed?

Retail Store Managers often face challenges such as managing staff turnover, maintaining inventory accuracy, and meeting sales targets. Effective communication and consistent training can help reduce turnover by fostering a positive team environment. Implementing robust inventory management systems and regularly reviewing sales data can help address inventory and sales challenges. Building strong relationships with both employees and customers is also key to creating a productive and engaging retail environment.

Is a retail store manager a stressful job?

A retail store manager role can be stressful due to responsibilities such as overseeing staff, managing sales targets, and handling customer complaints. The job often requires strong organizational skills, problem-solving, and the ability to work under pressure, especially during busy hours or holiday seasons.
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What are the most commonly searched types of Retail Store jobs in Springfield, MA?

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What job categories do people searching Retail Store Manager jobs in Springfield, MA look for?

The top searched job categories for Retail Store Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Retail Store Manager jobs?

Cities near Springfield, MA with the most Retail Store Manager job openings:

Retail Store Manager jobs near you
Infographic showing various Retail Store Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 72% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 100% In-person job distribution, with an average salary of $46,303 per year, or $22.3 per hour.

Retail Store Manager

Manchester, CT

Ollie's
Retail • 10K+ employees

4.9

Company rating: 4.9 out of 10

Based on 355 frontline employees who took The Breakroom Quiz

627th of 737 rated retailers

Learn more about Ollie'sexternal

$55K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago

Job description

Join our team and live the Ollie-tude!: (Ollie’s Core Values)

    • BE A TEAM PLAYER- Associates are expected to be supportive and work together.
    • BE CARING- How do I treat others with courtesy, dignity, and respect?
    • BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
    • BE COMMITTED- Operate with grit, passion, tenacity, and action.
    • BE GROWING- How do we get better every day?
    • BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie’s Associate Benefits:

    • Medical, Dental, Vision, and RX coverage begins after 30 days of employment.
    • 401K, generous company match with immediate vesting.
    • Strong career growth & talent development culture.

    • 20% Associate discount on all Ollie’s purchases and bi-annual & annual bonus program.

    • Vast array of voluntary benefits.

An Ollie’s Retail Store Manager provides the leadership for the successful operation of the entire store. Our Retail Store Managers build and lead Associate teams who are passionate about merchandising and creating exceptional customer experiences. Take the next step in your retail management career at Ollie’s Bargain Outlet, one of the Top 10 fastest growing US retailers!

Primary Responsibilities

  • Provides the financial oversight of all sales and profit goals to include management of payroll budgets, expenses, store banking, shrink reduction and other key company initiatives as determined by Ollie’s Operations leadership.
  • Demonstrates Ollie’s “Yes I Care, Yes I Can” behaviors in providing exceptional Associate and Customer service experiences; makes sure all company standards are consistently demonstrated in every Associate and Customer interaction.
  • Executes on company strategies for merchandising, store standards, seasonal transition planning, and inventory processes to meet operational goals and expectations.
  • Is a “talent grower” who provides coaching, training, development, evaluation, supervision, and scheduling of store associates to meet the needs of the business and staffing budgets.
  • Maintains proper security of the store location and all company assets.

    Qualifications

    • High School diploma or equivalent required
    • Minimum of 3 years’ retail management experience with a mid to large size retailer
    • Schedule flexibility to work evenings, weekends, holiday seasonal on a regular basis
    • Must have a valid Driver’s license

    Physical Requirements 

    • Ability to lift and carry up to 50 pounds.
    • Ability to push and pull up to 35 pounds.
    • Ability to stand for extended periods and work in a safe manner.

    Management experience with these companies translates well to this opportunity: Walmart, Roses, Bed Bath and Beyond, Big Lots, Tractor Supply and Rural King just to name a few. 

    Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.

    What Ollie's Bargain Outlet employees say

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