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Gift Store Manager Jobs in Springfield, MA (NOW HIRING)

H&M

Floor Manager 40h

Springfield, MA · On-site

Step into the role of Store Manager when required, ensuring continuity in leadership and ... Baby birth gift card Inclusion & Diversity At H&M Group, we are committed to fostering inclusive ...

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Gift Store Manager information

See Springfield, MA salary details

$25.9K

$53.9K

$88.7K

How much do gift store manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for gift store manager in Springfield, MA is $53,910.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $64,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Gift Store Manager, and why are they important?

To thrive as a Gift Store Manager, you need strong retail management experience, inventory control skills, and a background in merchandising, typically supported by a high school diploma or relevant degree. Familiarity with point-of-sale (POS) systems, inventory management software, and basic accounting tools is crucial for daily operations. Outstanding customer service, leadership, and organizational skills set top managers apart in this role. These abilities ensure smooth store operations, satisfied customers, and effective team performance, which are essential for business success.

What does a Gift Store Manager do?

A Gift Store Manager oversees the daily operations of a gift shop, ensuring that the store runs smoothly and efficiently. Their responsibilities typically include managing inventory, supervising staff, providing excellent customer service, and developing promotions to increase sales. They are also in charge of ordering merchandise, arranging displays, and handling administrative tasks like budgeting and scheduling. The manager plays a key role in creating a welcoming atmosphere and ensuring customers have a positive shopping experience.

What is the difference between Gift Store Manager vs Retail Sales Associate?

AspectGift Store ManagerRetail Sales Associate
Required CredentialsHigh school diploma; experience in retail managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentManage gift shop operations, oversee staff, handle inventoryAssist customers, stock shelves, process sales
Employer & Industry UsageGift shops, specialty stores, boutiquesDepartment stores, retail outlets, malls

The Gift Store Manager oversees daily store operations, staff, and inventory, requiring management experience. In contrast, a Retail Sales Associate focuses on customer service and sales assistance. Both roles are common in retail environments, but the manager position involves leadership responsibilities and operational oversight.

What are some common challenges a Gift Store Manager faces during peak shopping seasons, and how can they be addressed?

During peak shopping seasons like holidays or special events, Gift Store Managers often encounter challenges such as managing increased customer traffic, keeping shelves well-stocked, and ensuring staff are adequately trained and scheduled. To address these, it's important to plan inventory orders in advance, implement efficient restocking processes, and maintain clear communication with the team. Proactively training staff to handle high-volume sales and customer inquiries can also help ensure a smooth experience for both employees and shoppers.
What are popular job titles related to Gift Store Manager jobs in Springfield, MA? For Gift Store Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Gift Store Manager jobs in Springfield, MA look for? The top searched job categories for Gift Store Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Gift Store Manager jobs? Cities near Springfield, MA with the most Gift Store Manager job openings:
Gift Store Manager jobs near you

Gift Shop Third Key Holder - Per Diem

Connecticut Children's

Hartford, CT

$15 - $19.75/hr

Other

Posted 12 days ago

Connecticut Children's Medical Center rating

7.7

Company rating: 7.7 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

204th of 997 rated hospitals

Job description

The Third Key Holder is responsible for supporting the Gift Shop Manager in the daily operations of the Gift Shop, including supervising volunteers, assisting with merchandising, managing inventories, and executing special projects as assigned. This role helps ensure a welcoming and efficient retail environment aligned with Connecticut Children's mission and values.

Connecticut Children's is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children's offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.

At Connecticut Children's, treating children isn't just our job - it's our passion. As a leading children's health system experiencing steady growth, we're excited to expand our team with exceptional team members who share our vision of transforming children's health and well-being as one team. 

Education and/or Experience Required:

  • Education: High School Diploma or equivalent (GED).

License and/or Certifications:

  • N/A

Knowledge, Skills and Abilities:

Knowledge:

  • Microsoft Office Suite.
  • POS system functionality.
  • Basic retail math and cash handling principles.

Skills:

  • Customer service and clear, friendly communication.
  • Visual merchandising and inventory control.

Abilities:

  • Prioritize tasks effectively in a dynamic retail setting.
  • Work evening shifts (until 8 p.m.) and weekends on a rotating basis.
  • Stand for extended periods.
  • Lift 25-35 pounds onto a cart or shelf.
     
  • Open and/or close the Gift Shop on a rotating schedule, complete register close-out and secure deposits in the safe.
  • Provide leadership and oversight for volunteers and staff in the absence of the Gift Shop Manager. -10%
  • Train volunteers and staff in register use, store procedures, theft prevention, cash handling, gift wrapping, and inventory processing. -10%
  • Maintain a clean and organized store environment, including cleaning shelves, vacuuming, and waste removal. -10%
  •  Process all forms of payment and ensure accurate daily financial settlements. -10%
  • Provide excellent, compassionate customer service to patients, families, and staff; respond promptly to customer needs. -20%
  • Promote sales through engaging product presentations and demonstrations. -10%
  • Monitor inventory levels, restock merchandise, and alert the Manager to high-demand items or supply shortages. -10%
  • Support the organization's mission and values through behavior that reflects the Connecticut Children's Standards. -10%
    Performs other job-related duties as assigned. -10%
     

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