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Retail Store Manager Jobs in Worcester, MA (NOW HIRING)

Michaels Stores

Retail Store Manager

Maynard, MA · On-site

$69K - $93K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Store - BOS-MAYNARD, MA Store Managers are expected to spend the vast majority of their time on ... Public retail store setting supervising Team Members and taking care of our customers; all public ...

Michaels Stores

Retail Store Manager

Maynard, MA

$69K - $93K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Store - BOS-MAYNARD, MA Store Managers are expected to spend the vast majority of their time on ... Public retail store setting supervising Team Members and taking care of our customers; all public ...

Michaels Stores

Retail Store Manager

Sturbridge, MA · On-site

$60K - $81K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Store - STURBRIDGE, MA Store Managers are expected to spend the vast majority of their time on ... Public retail store setting supervising Team Members and taking care of our customers; all public ...

Michaels Stores, Inc.

Retail Store Manager

Sturbridge, MA · On-site

$60K - $81K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Store - STURBRIDGE, MA Store Managers are expected to spend the vast majority of their time on ... Public retail store setting supervising Team Members and taking care of our customers; all public ...

POP MART Americas Inc.

Retail Store Manager

Natick, MA · On-site

$68K - $78K/yr

  • Medical

  • Retirement

  • PTO

What You Will Need: * 2-3+ years of retail leadership experience (Store Manager or equivalent leadership role preferred) * Strong organizational, planning, and analytical skills. * Ability to adapt ...

Pop Mart

Retail Store Manager

Natick, MA · On-site

$68K - $78K/yr

  • Medical

  • Retirement

  • PTO

What You Will Need: * 2-3+ years of retail leadership experience (Store Manager or equivalent leadership role preferred) * Strong organizational, planning, and analytical skills. * Ability to adapt ...

POP MART Americas INC.

Retail Store Manager

Natick, MA · On-site

$68K - $78K/yr

  • Medical

  • Retirement

  • PTO

What You Will Need: * 23+ years of retail leadership experience (Store Manager or equivalent leadership role preferred) * Strong organizational, planning, and analytical skills. * Ability to adapt ...

PetSmart Careers

Retail Store Manager

Millbury, MA

$79K - $130K/yr

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

PetSmart Careers

Retail Store Manager

North Smithfield, RI · On-site

$79K - $130K/yr

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

PetSmart

Retail Store Manager

Millbury, MA · On-site

$79K - $130K/yr

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

PetSmart

Retail Store Manager

Hudson, MA

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

PetSmart

Retail Store Manager

Millbury, MA

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

PetSmart

Retail Store Manager

Hudson, MA · On-site

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

T-Mobile

Retail Store Manager

Worcester, MA · On-site

$73K - $132K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Overview This role manages all operations of a retail store to ensure effective customer engagement and business performance. It involves leading store employees through hiring, scheduling ...

PetSmart Careers

Retail Store Manager

Hudson, MA

$79K - $130K/yr

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

PetSmart Careers

Retail Store Manager

Framingham, MA · On-site

$79K - $130K/yr

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

PetSmart Careers

Retail Store Manager

Millbury, MA · On-site

$79K - $130K/yr

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

PetSmart

Retail Store Manager

Framingham, MA · On-site

$79K - $130K/yr

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

PetSmart

Retail Store Manager

North Smithfield, RI · On-site

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

PetSmart

Retail Store Manager

Leominster, MA · On-site

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

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Retail Store Manager information

See Worcester, MA salary details

$11

$22

$35

How much do retail store manager jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for retail store manager in Worcester, MA is $22.82, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $26.63 per hour, depending on experience, location, and employer.

What is a retail store manager?

Retail Store Managers are responsible for overseeing the daily operations of a retail store. Their duties include managing staff, ensuring excellent customer service, monitoring inventory, meeting sales targets, and handling administrative tasks such as budgeting and scheduling. They play a key role in maintaining store standards and driving business growth. Retail Store Managers also address customer concerns and implement company policies to create a productive and positive shopping environment.

What does a retail store manager do?

A retail store manager is responsible for organizing employees, payroll, and schedules at a retail store. It is their job to hire new employees, provide training, manage current employees, and maintain the proper appearance of the store. If the retail store is part of a large chain, the retail store manager will present corporate changes and sales quota expectations to the staff. A retail store manager will also be responsible for monitoring security, handling money matters, and making sure the store is orderly and welcoming.

What are the key skills and qualifications needed to thrive as a retail store manager?

To thrive as a Retail Store Manager, you need strong leadership, inventory management, sales acumen, and typically a background in retail or business administration. Familiarity with point-of-sale (POS) systems, inventory tracking software, and scheduling tools is essential. Excellent communication, problem-solving, and customer service skills help you motivate teams and resolve issues effectively. These abilities ensure efficient store operations, satisfied customers, and achievement of sales and performance targets.

What are some common challenges faced by retail store managers and how can they be effectively addressed?

Retail Store Managers often face challenges such as managing staff turnover, maintaining inventory accuracy, and meeting sales targets. Effective communication and consistent training can help reduce turnover by fostering a positive team environment. Implementing robust inventory management systems and regularly reviewing sales data can help address inventory and sales challenges. Building strong relationships with both employees and customers is also key to creating a productive and engaging retail environment.

Is a retail store manager a stressful job?

A retail store manager role can be stressful due to responsibilities such as overseeing staff, managing sales targets, and handling customer complaints. The job often requires strong organizational skills, problem-solving, and the ability to work under pressure, especially during busy hours or holiday seasons.
More about Retail Store Manager jobs

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For Retail Store Manager jobs in Worcester, MA, the most frequently searched job titles are:

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What cities near Worcester, MA are hiring for Retail Store Manager jobs?

Cities near Worcester, MA with the most Retail Store Manager job openings:

Retail Store Manager jobs near you
Infographic showing various Retail Store Manager job openings in Worcester, MA as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $47,470 per year, or $22.8 per hour.

Retail Store Manager

Michaels Stores

Maynard, MA • On-site

$69K - $93K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 16 days ago

Michaels rating

4.8

Company rating: 4.8 out of 10

Based on 949 frontline employees who took The Breakroom Quiz

651st of 734 rated retailers

Job description

Store - BOS-MAYNARD, MA
Store Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a great customer experience while achieving the desired results; ensuring the store and team is ready to deliver the Customer Brand Promises; and planning and communicating store workload activities and KPI's to ensure proper execution by your team within budget. Minimal, if any, time is expected to be spent on non-managerial tasks, such as cashiering, setting POGs, and stocking shelves.
Major Activities
  • Lead and manage all aspects of the store, including adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
  • Deliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPI's
  • Lead the execution of our customer brand promises.
  • Implement and lead the shrink and safety programs to deliver goals
  • Use the company tools to set, prioritize and communicate goals and provide overall management to team members and customers.
  • Staff the store with qualified Team Members: Hire, train, observe and coach the team to achieve results; lead the performance management process, and if necessary, disciplinary process; identify talent and develop Team Members for advancement; utilize the leadership competencies for continued self-development
  • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
  • Serve as Manager on Duty (MOD)
  • Maintain Operational understanding of all store departments; cross trained, and ensures all Managers are cross trained in Custom Framing selling and production
Other duties as assigned
Minimum Type of experience the job requires
  • 5+ years of retail experience, including specialized knowledge of inventory management, merchandising, and customer service excellence.
  • 2+ years of experience directly supervising a diverse team, including performance management and talent development.
Physical Requirements
  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching and stretching
  • Some lifting of heavy items and accessing high shelves by ladder or similar equipment
  • If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
Work Environment
  • Public retail store setting supervising Team Members and taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$69,800.00 - $93,100.00
This position may be eligible for additional compensation, including a bonus based on performance.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com "and" Michaels.ca ."The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit" www.michaels.com .
Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
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