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Retail Store Jobs in Worcester, MA (NOW HIRING)

The UPS Store

Be Seen First

Retail Store Associate

Fitchburg, MA · On-site

$17 - $19/hr

The UPS Store in Westford, MA is currently searching for an experienced Retail Sales Associate to work full time (up to 40 hours per week). Our store hours are Mon-Fri 8am-6:30pm, Saturday 9:00am-5 ...

The UPS Store

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Retail Store Associate

Westford, MA · On-site

$17 - $19/hr

The UPS Store in Westford, MA is currently searching for an experienced Retail Sales Associate to work full time (up to 40 hours per week). Our store hours are Mon-Fri 8am-6:30pm, Saturday 9:00am-5 ...

Burlington Stores

Retail Store Leadership

Natick, MA · On-site

$24.50 - $36/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Savers/Value Village

Retail Store Associate

Woonsocket, RI

$14.50 - $16.75/hr

Retail Store Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods ...

Burlington Stores, Inc.

Retail Store Leadership

Natick, MA · On-site

$24.50 - $36/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Savers Value Village

Retail Store Associate

Woonsocket, RI · On-site

$14.50 - $16.75/hr

Retail Store Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods ...

Savers Value Village

Retail Store Associate

Marlborough, MA · On-site

$15.25 - $16.08/hr

Retail Store Associate Pay Range: Our starting pay ranges from $15.25 to $16.08 depending on job duty/position. $15.25 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger ...

Savers - US

Retail Store Associate

Framingham, MA · On-site

$16.50 - $19/hr

Retail Store Associate Pay Range: Our starting pay ranges from 16.25 to 17.12 depending on job duty/position. 16.25 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller ...

Savers Value Village

Retail Store Associate

Worcester, MA · On-site

$15 - $15.81/hr

Retail Store Associate Pay Range: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position. $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger ...

Savers/Value Village

Retail Store Associate

Marlborough, MA · On-site

$15.25 - $16.08/hr

Retail Store Associate Pay Range: Our starting pay ranges from $15.25 to $16.08 depending on job duty/position. $15.25 = Sales Clerk , Designated Sales Clerk , Custodian, Tagger/Roller Hard, Tagger ...

Michaels Stores

Retail Store Manager

Maynard, MA

$69K - $93K/yr

Public retail store setting supervising Team Members and taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work;

Savers - US

Retail Store Associate

Worcester, MA

$15.25 - $17.50/hr

Retail Store Associate Pay Range: Our starting pay ranges from 15.00 to 15.81 depending on job duty/position. 15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller ...

Savers Value Village

Retail Store Associate

Framingham, MA · On-site

$16.25 - $17.12/hr

Retail Store Associate Pay Range: Our starting pay ranges from $16.25 to $17.12 depending on job duty/position. $16.25 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger ...

Savers - US

Retail Store Associate

Marlborough, MA

$15.75 - $18.25/hr

Retail Store Associate Pay Range: Our starting pay ranges from 15.25 to 16.08 depending on job duty/position. 15.25 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller ...

Michaels Stores

Retail Store Manager

Maynard, MA · On-site

$69K - $93K/yr

Public retail store setting supervising Team Members and taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work;

POP MART Americas Inc.

Retail Store Manager

Natick, MA

$68K - $78K/yr

What You Will Need: * 2-3+ years of retail leadership experience (Store Manager or equivalent leadership role preferred) * Strong organizational, planning, and analytical skills. * Ability to adapt ...

Pop Mart

Retail Store Manager

Natick, MA · On-site

$68K - $78K/yr

What You Will Need: * 2-3+ years of retail leadership experience (Store Manager or equivalent leadership role preferred) * Strong organizational, planning, and analytical skills. * Ability to adapt ...

Burlington

Retail Store Management

Westminster, MA · On-site

$80K - $96K/yr

Position Overview If you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a ...

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All JobsRetail Store JobsRetail Store Jobs in Worcester, MA

Retail Store information

See Worcester, MA salary details

$10

$15

$18

How much do retail store jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for retail store in Worcester, MA is $15.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $16.78 per hour, depending on experience, location, and employer.

What kind of jobs are there in retail store?

Retail stores offer a variety of jobs including sales associates, cashiers, stock clerks, customer service representatives, and managers. These roles often require good communication skills, familiarity with point-of-sale systems, and the ability to work flexible hours, including evenings and weekends.

What is the difference between Retail Store vs Retail Associate?

AspectRetail StoreRetail Associate
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; on-the-job training
Work EnvironmentPhysical retail locations, customer-facingPhysical retail locations, customer-facing
Employer & Industry UsageRetail chains, department stores, specialty shopsRetail chains, department stores, specialty shops
Common Search & ComparisonFocuses on the overall retail store operationsFocuses on individual employee roles within retail stores

Retail Store refers to the physical location or business as a whole, encompassing management and operations. Retail Associate is a specific role within the retail store, primarily involving customer service and sales. While both roles work in retail environments, the retail store is the business entity, and the retail associate is an employee role within that environment.

What is a retail store?

A retail store is a business establishment where products are sold directly to consumers for personal or household use. These stores can range from small local shops to large chains and department stores, offering goods such as clothing, electronics, groceries, and more. Retail stores may operate in physical locations, online, or both, and focus on providing customers with a convenient shopping experience. The primary goal of a retail store is to meet customer needs while generating sales and profit for the business.

What are the key skills and qualifications needed to thrive as a retail store associate, and why are they important?

To thrive as a Retail Store Associate, you need strong customer service skills, basic sales knowledge, and, typically, a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is essential. Excellent communication, teamwork, and problem-solving abilities help associates connect with customers and support smooth store operations. These skills ensure customer satisfaction, efficient transactions, and a positive retail environment that drives sales.

What are the different roles in a retail store?

Depending on the size of the retail store, different job positions may be present. The most common is the sales associate, whose responsibilities include greeting customers, ringing up purchases, and performing basic cleaning duties. Merchandisers or stockers, if the store is large enough, do not spend time at the register, but instead stock merchandise and set shelf displays. Security personnel or asset protection officers patrol the store to curtail shoplifting. Management, meanwhile, oversees the other workers and ensures they are performing their jobs. They also organize and plan shift schedules.

What jobs do you do in retail store?

In a retail store, common jobs include sales associate, cashier, stock clerk, and customer service representative. These roles involve assisting customers, managing inventory, operating cash registers, and maintaining store cleanliness, often requiring good communication skills and familiarity with point-of-sale systems.

What are some common challenges faced by employees working in a retail store, and how can they be managed?

Retail store employees often encounter challenges such as managing high customer volumes during peak hours, handling difficult customer interactions, and adapting to frequent changes in inventory or promotions. To manage these, strong communication skills, patience, and adaptability are essential. Many retail stores provide training and clear protocols to handle customer complaints and encourage teamwork, which helps employees navigate busy or stressful periods effectively. Additionally, staying organized and being proactive about learning new products or store procedures can greatly enhance performance and reduce on-the-job stress.
More about Retail Store jobs
What are the most commonly searched types of Retail Store jobs in Worcester, MA? The most popular types of Retail Store jobs in Worcester, MA are:
What are popular job titles related to Retail Store jobs in Worcester, MA? For Retail Store jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching Retail Store jobs in Worcester, MA look for? The top searched job categories for Retail Store jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Retail Store jobs? Cities near Worcester, MA with the most Retail Store job openings:
Retail Store jobs near you
Infographic showing various Retail Store job openings in Worcester, MA as of August 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,737 per year, or $15.7 per hour.

Retail Store Associate

The UPS Store

Fitchburg, MA • On-site

$17 - $19/hr

Full-time

PTO

Posted 20 days ago

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The UPS Store rating

5.7

Company rating: 5.7 out of 10

Based on 640 frontline employees who took The Breakroom Quiz

457th of 730 rated retailers

Job description

The UPS Store in Westford, MA is currently searching for an experienced Retail Sales Associate to work full time (up to 40 hours per week).

Our store hours are Mon-Fri 8am-6:30pm, Saturday 9:00am-5:00pm and Sunday 10:00am-3:00pm. Preferred shift hours include working Saturday and / or Sunday.

The Retail Sales Associate must have the ability to learn quickly, give great customer service, have willingness to work well under pressure, and must be able to lift 40 lbs. Duties include processing packages for shipment, operate copiers/fax machines, and point-of-sale devices. The ideal candidate will have retail sales experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, a professional appearance, and a fast learner who makes an effort to learn all aspects of the business.

The average workday will involve standing for long periods of time, packaging, operating registers and providing customer services.

Retail Sales Associate responsibilities include;

- Deliver outstanding customer service to walk-in customers and telephone inquiries

- Continuously practice good listening skills with customers and UPS Store team members

- Take ownership of the customer's shipping problem and offer viable solutions

- Take action to learn all product and service offerings, alternative solutions, and industry trends

- Operate all equipment, software, and devices in an expert fashion and be willing to teach others

- Maintain a clean and safe working environment.

We will strongly consider applicants with experience in Retail Sales, Sales Associate, and/or Sales Representative.

Job Types: Full-time

Experience:

  • Retail sales or Customer facing experience

License:

  • Driver's License (Preferred)

Language:

  • English (Required)

Additional Compensation:

  • Bonuses
  • 2 weeks paid holiday

Work Location:

  • Westford

What The UPS Store employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

UPS Store logo

About UPS Store

Sourced by ZipRecruiter

The UPS Store Inc., is a subsidiary of UPS, and is the world’s largest franchisor of retail shipping, postal, printing and business service centers. UPS and The UPS Store Headquarters offer a unique promote-from-within culture where you’ll always find exciting new career opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go. UPS and The UPS Store Headquarters job categories include: Package Handlers and Helpers, Drivers and Mechanics, Customer Solutions and Sales, IT, Corporate, and Logistics and Operations.

Industry

Retail, printing and printing services, print media publishing, office supplies and stationery stores, couriers and messengers services and plastics packaging film and sheet (including laminated) manufacturing

Company size

10,000+ Employees

Headquarters location

San Diego, CA, US

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