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Retail Store Jobs in Worcester, MA (NOW HIRING)

Position Overview If you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a ...

Position Overview If you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a ...

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Retail Store Manager

Millbury, MA · On-site

$79K - $130K/yr

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

Retail Store Manager

Millbury, MA · On-site

$79K - $130K/yr

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

Retail Store Manager

Framingham, MA · On-site

$79K - $130K/yr

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

Retail Store Manager

Hudson, MA · On-site

$79K - $130K/yr

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

Retail Store Manager

Framingham, MA · On-site

$79K - $130K/yr

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

Retail Store Manager

Millbury, MA · On-site

$79K - $130K/yr

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

Retail Store Manager

Leominster, MA · On-site

$79K - $130K/yr

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

Retail Store Manager

Bellingham, MA · On-site

$79K - $130K/yr

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

Retail Store Manager

Hudson, MA · On-site

$79K - $130K/yr

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

Retail Store Manager

Northborough, MA · On-site

$79K - $130K/yr

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

Retail Store Manager

Northborough, MA · On-site

$79K - $130K/yr

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

Retail Store Manager

Bellingham, MA · On-site

$79K - $130K/yr

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

Retail Store Manager

Leominster, MA · On-site

$79K - $130K/yr

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

Showing results 21-40

Retail Store information

See Worcester, MA salary details

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How much do retail store jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for retail store in Worcester, MA is $15.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $16.78 per hour, depending on experience, location, and employer.

What is a retail store?

A retail store is a business establishment where products are sold directly to consumers for personal or household use. These stores can range from small local shops to large chains and department stores, offering goods such as clothing, electronics, groceries, and more. Retail stores may operate in physical locations, online, or both, and focus on providing customers with a convenient shopping experience. The primary goal of a retail store is to meet customer needs while generating sales and profit for the business.

What are the different roles in a retail store?

Depending on the size of the retail store, different job positions may be present. The most common is the sales associate, whose responsibilities include greeting customers, ringing up purchases, and performing basic cleaning duties. Merchandisers or stockers, if the store is large enough, do not spend time at the register, but instead stock merchandise and set shelf displays. Security personnel or asset protection officers patrol the store to curtail shoplifting. Management, meanwhile, oversees the other workers and ensures they are performing their jobs. They also organize and plan shift schedules.

What are the key skills and qualifications needed to thrive as a retail store associate, and why are they important?

To thrive as a Retail Store Associate, you need strong customer service skills, basic sales knowledge, and, typically, a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is essential. Excellent communication, teamwork, and problem-solving abilities help associates connect with customers and support smooth store operations. These skills ensure customer satisfaction, efficient transactions, and a positive retail environment that drives sales.

What are some common challenges faced by employees working in a retail store, and how can they be managed?

Retail store employees often encounter challenges such as managing high customer volumes during peak hours, handling difficult customer interactions, and adapting to frequent changes in inventory or promotions. To manage these, strong communication skills, patience, and adaptability are essential. Many retail stores provide training and clear protocols to handle customer complaints and encourage teamwork, which helps employees navigate busy or stressful periods effectively. Additionally, staying organized and being proactive about learning new products or store procedures can greatly enhance performance and reduce on-the-job stress.

What is the difference between Retail Store vs Retail Associate?

AspectRetail StoreRetail Associate
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; on-the-job training
Work EnvironmentPhysical retail locations, customer-facingPhysical retail locations, customer-facing
Employer & Industry UsageRetail chains, department stores, specialty shopsRetail chains, department stores, specialty shops
Common Search & ComparisonFocuses on the overall retail store operationsFocuses on individual employee roles within retail stores

Retail Store refers to the physical location or business as a whole, encompassing management and operations. Retail Associate is a specific role within the retail store, primarily involving customer service and sales. While both roles work in retail environments, the retail store is the business entity, and the retail associate is an employee role within that environment.

What are the types of jobs in retail store?

Retail stores offer a variety of jobs including sales associates, cashiers, stock clerks, department managers, visual merchandisers, and store managers. These roles require different skills such as customer service, inventory management, and sales techniques, often involving shifts during store hours and basic training or certifications. Larger stores may also have specialized positions like loss prevention or assistant managers.

What jobs do you do in retail store?

In a retail store, common jobs include sales associate, cashier, stock clerk, and customer service representative. These roles involve assisting customers, managing inventory, operating cash registers, and maintaining store cleanliness, often requiring good communication skills and familiarity with point-of-sale systems.

What are the most commonly searched types of Retail Store jobs in Worcester, MA?

The most popular types of Retail Store jobs in Worcester, MA are:

What are popular job titles related to Retail Store jobs in Worcester, MA?

For Retail Store jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Retail Store jobs in Worcester, MA look for?

The top searched job categories for Retail Store jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Retail Store jobs?

Cities near Worcester, MA with the most Retail Store job openings:

Infographic showing various Retail Store job openings in Worcester, MA as of August 2026, with employment types broken down into 65% Full Time, 32% Part Time, 1% Temporary, and 2% Contract. Highlights an 100% Physical job distribution, with an average salary of $32,706 per year, or $15.7 per hour.

Retail Store Management

Burlington

Lunenburg, MA

$82K - $102K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 942 frontline employees who took The Breakroom Quiz

20th of 21 rated department stores


Job description

Position OverviewIf you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a Store Manager! Are you a proven leader with strong communication and organization skills? Can you lead a team in driving results while building strong teams and partnerships and cultivating an environment based on trust, respect, and integrity? Can you bring innovative ideas to help drive results as you take on the challenge of running all aspects of a multi-million-dollar store operation? If you answer yes, then this may be the right opportunity for you.
As a Store Manager, you'll be responsible for successfully managing all store operations tasks to maximize sales results while bringing "Our Burlington" values to life in your store. You will be a mentor, role model, and coach for your team members, as well as a partner to associates in other branches of the organization. You will lead your team by example, demonstrating how to deliver excellent customer service with a high degree of professionalism and provide a world-class shopping experience to customers. You will take ownership for the successful execution of all day-to-day merchandising, operations and service management tasks. You are ultimately responsible for the overall success of your store location and the associates on your team.A Day in the Life
  • Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure implementation of established company policies, standards, expectations and initiatives.
  • Ensure Assistant Managers and store team members are fulfilling their individual responsibilities.
  • Partner with Assistant Store Manager, Merchandising to coordinate merchandise placement, sales promotions and pricing.
  • Partner with Assistant Store Manager, Operations to review receiving, transfers, debits/damages, returns-to-vendor (RTV's), and chargeback paperwork to ensure accuracy of inventory.
  • Act as Manager on Duty (MOD); lead by example, set the standard, and create a strong leadership presence by following and modeling the Burlington SOPs.
  • Manage multi-million-dollar sales volume and expense budget including review of all associated reporting and record-keeping.
  • Recruitment, screening and hiring of associates in order to meet store staffing needs.
  • Facilitate onboarding and training for new associates, provide ongoing coaching in the moment, and implement structured learning and development activities for all team members.
  • Handle personnel and associate relations issues.
  • Payroll budget management, workforce management and scheduling.
  • Facilitate effective communication and partnerships among the store team, district and regional management teams, and other partners within the company.
You'll Come With
  • 5+ years of Retail Management experiencein a Big Box or Specialty environment
  • Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.
  • Ability to lift and move boxes weighing up to 40 lbs.
  • Experience utilizing scheduling and reporting computer software
  • Travel may be required from time to time.

Pay Range

  • Store Manager: $82,045 - $102,560 / annual
  • Operations Service Manager: $25.55 - $34.10 / hour
Come join our team. You're going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.

Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.


What Burlington employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom


Burlington logo

About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US