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Goodwill Jobs in Worcester, MA (NOW HIRING)

Join the team at Goodwill, a community based non-profit that operates retail stores across Massachusetts. The Retail Donation Attendant staffs donation centers and is the face of Goodwill in the ...

Display the highest ethical and professional behavior in working with fellow employees and supervisors; always promoting company goodwill. * Present a neat and professional appearance at all times.

Display the highest ethical and professional behavior in working with fellow employees and supervisors; always promoting company goodwill. * Present a neat and professional appearance at all times.

Accounting for Impairments of Intangible Assets, Goodwill, and Long-Lived assets under ASC 350 and 360. * Experience supporting accounting matters in multinational and public-company environments.

Maintains a cooperative attitude with fellow employees, supervisors, customers, and passengers while always promoting company goodwill. * Prepares vehicle for inclement weather conditions, including ...

Route Sales Support Driver

Worcester, MA · On-site

$41K - $57K/yr

As advocates for the organization, RSRs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities/Essential ...

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Goodwill information

See Worcester, MA salary details

$43.4K

$85.9K

$122.7K

How much do goodwill jobs pay per year?

As of Jul 28, 2026, the average yearly pay for goodwill in Worcester, MA is $85,931.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,900.00 and $103,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What does Goodwill not take for donations?

Goodwill typically does not accept hazardous materials, large appliances, furniture with stains or damage, or items that are broken or unsafe. They also do not accept used mattresses, car seats, or items that do not meet safety standards. Donors should ensure items are clean and in good condition before donating.

Does Goodwill wash clothes before putting them out?

Goodwill employees typically do not wash clothing before putting it out for sale. Items are usually sorted, inspected, and priced, but washing is generally not part of the process unless specified or requested. Workers may clean or spot-treat items if necessary, depending on store policies and available resources.

What are Goodwill employees and what do they do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What do they mean by Goodwill?

In a job context, Goodwill typically refers to the nonprofit organization that operates thrift stores and provides job training and employment services. Working for Goodwill may involve retail, customer service, or warehouse tasks, often requiring teamwork and basic skills. The term can also refer to the positive reputation or value a company has beyond its tangible assets, but in employment, it most commonly relates to the organization itself.

Is Goodwill a good place to donate books?

Goodwill is a reputable organization that accepts book donations to support its job training and community programs. Donating books to Goodwill helps fund their services and provides affordable items to the community. It is a common and convenient option for donating used books.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What are the most commonly searched types of Goodwill jobs in Worcester, MA? The most popular types of Goodwill jobs in Worcester, MA are:
What are popular job titles related to Goodwill jobs in Worcester, MA? For Goodwill jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching Goodwill jobs in Worcester, MA look for? The top searched job categories for Goodwill jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Goodwill jobs? Cities near Worcester, MA with the most Goodwill job openings:
Infographic showing various Goodwill job openings in Worcester, MA as of July 2026, with employment types broken down into 69% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $85,931 per year, or $41.3 per hour.

$16.94/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

Goodwill of Western and Northern Connecticut is seeking determined individuals with a great passion for helping others. Those with experience in Human Services or those seeking a career change are encouraged to apply for this rewarding position!

As a Job Coach, you would be assisting program participants with disabilities at their place of employment by helping them maintain their jobs and become more independent in the workplace. This is a seasonal position with a time frame from April 1, 2026 to August 31, 2026.

* Although this is a temporary position, there is an opportunity for permanent employment after the summer program ends.


Hourly Pay Rates:

Weekday Day Shifts (before 5pm) = $16.94 an Hour

Weekday Evening Shifts (after 5pm) = $17.25 an Hour

Any Weekend Shifts = $18.00 an Hour



What Goodwill can offer you:

  • Opportunities for career advancement
  • A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid)*
  • These benefits available 1st of the month, following 60 days of employment*
  • Two (2) weeks' vacation, four (4) personal days, and seven (7) days of sick time (For those working more than 20 hours a week)
  • Up to $3,000 in qualified Tuition Reimbursement*
  • Nine (9) Paid holidays (based on Standard Weekly Hours)
  • 403(b) Retirement Savings Plan
  • 50% Employee Discount
  • $200 Referral Program (for every candidate hired that you refer to Goodwill)

*Only available for Full-Time Team Members


Responsibilities:

  • Provide coaching, training, and support to participants to promote independence at their work sites.
  • Observe and report participants’ ability to engage in competitive employment and identify needs for accommodations.
  • Complete required documentation expected of a Job Coach within the case management database system.
  • Provide transportation for participants to and from work sites as needed.

Position Requirements:

  • Experience in the human services or related field strongly desired.
  • A high school diploma preferred.
  • Satisfactory driving record, current driver's license, and daily access to a reliable, registered, and insured vehicle for frequent in-state driving.
  • First Aid and CPR are required (Goodwill can provide training after hire).
  • Must be able to lift 50 lbs and stand for long periods of time.


Start your journey with Goodwill today by applying at gwct.org/about/work-here

Is this position not right for you? We can help you find the right one at Goodwill or any other employer through our Career Centers! Receive free career assistance services from Goodwill (including Resume Builds/Revisions, Online Job Searching Coaching, Interview Skills, and more) at gwct.org/career-coaching