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Goodwill Jobs in Amherst, MA (NOW HIRING)

mmgoodwill

Sales Associate - Amherst (part time)

Amherst, MA · On-site

$14.75 - $17/hr

AMERICANS WITH DISABILITIES ACT Morgan Memorial Goodwill Industries, Inc. complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not ...

Cornerstone Bank

Customer Relations Manager

Barre, MA · On-site

$32 - $36/hr

Represents the Bank through visible leadership involvement in various community-related activities to promote goodwill and generate new business. Attends community events and Bank functions ...

All JobsGoodwill JobsGoodwill Jobs in Amherst, MA

Goodwill information

See Amherst, MA salary details

$42.8K

$84.8K

$121.1K

How much do goodwill jobs pay per year?

As of Aug 8, 2026, the average yearly pay for goodwill in Amherst, MA is $84,815.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $101,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What does a Goodwill employee do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What job categories do people searching Goodwill jobs in Amherst, MA look for? The top searched job categories for Goodwill jobs in Amherst, MA are:
What cities near Amherst, MA are hiring for Goodwill jobs? Cities near Amherst, MA with the most Goodwill job openings:
Goodwill jobs near you
Infographic showing various Goodwill job openings in Amherst, MA as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $84,815 per year, or $40.8 per hour.

Sales Associate - Amherst (part time)

Morgan Memorial Goodwill Industries

Amherst, MA • On-site

$16 - $18/hr

Part-time

Posted 10 days ago

Job description

Morgan Memorial Goodwill Industries' mission is to help individuals with barriers to self-sufficiency to achieve independence and dignity through work. Not charity, but a chance.
SUMMARY:
This position is responsible for providing high-quality service to customers through efficient sales and effective merchandising in a pleasant and clean retail environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Processes customer sales quickly and accurately on the cash register.
  • Processes cash transactions and customer checks, charges and store credits, and accurately balances register drawer.
  • Provides customer service by knowing inventory, sale information, store policies and procedures, and other related information.
  • Keeps merchandise neat and organized by appropriately distributing stock and pulling stock when necessary.
  • Assesses merchandise and makes pricing recommendations to the Store Manager or Assistant Store Manager.
  • Maintains an orderly store appearance by vacuuming, sweeping, dusting, washing mirrors, doors and windows, and keeping register area clean.
  • Ensures loss prevention by monitoring dressing rooms and observing customers.
  • Answers the store telephone.
  • May perform other duties as assigned.

QUALIFICATION REQUIREMENTS:
  • High School graduate/GED or equivalent work experience preferred
  • Previous retail experience preferred.
  • Must be able to speak and understand English.
  • Ability to work with a diverse staff, customer base, and individuals with disabilities is essential.
  • Ability to determine when to direct a problem situation to a supervisor required.
  • Satisfactory results of all required background checks.

PHYSICAL DEMANDS:
The physical demands that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel objects, and talk and hear.
  • The employee is frequently required to move racks, bins and stock, and must lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include depth perception, peripheral vision, the ability to distinguish basic colors and the ability to adjust vision to bring objects into focus.
  • Position requires standing for long periods of time.

WORK ENVIRONMENT:
The work environment an employee is exposed to while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The position is located in a normal retail store environment.
  • The noise level is typically moderate.
  • The incumbent is frequently exposed to dust in the store environment.

AMERICANS WITH DISABILITIES ACT
Morgan Memorial Goodwill Industries, Inc. complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

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