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Retail Store Assistant Jobs in Springfield, MA (NOW HIRING)

AT&T

Assistant Store Manager

West Hartford, CT

$47K - $71K/yr

With your retail knowledge and leadership abilities, you'll help oversee store operations, manage ... Our most successful Assistant Store Managers have: * Excellent communication and leadership skills

Rainbow Shops

Junior Assistant Manager

Springfield, MA · On-site

Junior Assistant Manager - This is our entry level management position, which will allow you to ... At least 6 months experience as a department manager in a retail store is required Skills Required ...

Rainbow Shops

Junior Assistant Manager

Hartford, CT · On-site

Junior Assistant Manager - This is our entry level management position, which will allow you to ... At least 6 months experience as a department manager in a retail store is required Skills Required ...

Rainbow Shops

Junior Assistant Manager

Hartford, CT · On-site

Junior Assistant Manager - This is our entry level management position, which will allow you to ... At least 6 months experience as a department manager in a retail store is required Skills Required ...

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All JobsRetail Store JobsRetail Store Assistant JobsRetail Store Assistant Jobs in Springfield, MA

Retail Store Assistant information

See Springfield, MA salary details

$10

$14

$16

How much do retail store assistant jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for retail store assistant in Springfield, MA is $14.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $14.86 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Retail Store Assistant roles typically do not pay $4,000 a week; high earnings in retail usually come from management or commission-based sales positions. Jobs that can pay this amount without a degree often include skilled trades like commercial driving, real estate sales, or entrepreneurship, which rely on experience, skills, or commissions rather than formal education.

Why is Gen Z struggling to get jobs?

Retail store assistants often face challenges in securing jobs due to high competition, limited entry-level positions, and evolving skill requirements such as digital literacy and customer service abilities. Additionally, factors like minimum age restrictions and the preference for experienced candidates can impact their employment opportunities.

What is the difference between Retail Store Assistant vs Cashier?

AspectRetail Store AssistantCashier
Primary RoleAssists customers, stocks shelves, maintains store appearanceProcesses transactions, handles cash and card payments
Required SkillsCustomer service, communication, organizationBasic math, attention to detail, customer service
Work EnvironmentRetail stores, flexible hours, team-basedCheckout counters, retail stores, fast-paced
Common CertificationsNone typically required, on-the-job trainingNone typically required, on-the-job training

While both roles are essential in retail, a Retail Store Assistant has broader responsibilities like stocking and customer support, whereas a Cashier primarily handles transactions. Both roles require strong customer service skills and are often found working together in retail environments.

What are Retail Store Assistants?

Retail Store Assistants are customer-facing employees who help ensure the smooth operation of a retail store. Their main duties include greeting customers, assisting with product selection, restocking shelves, operating cash registers, and maintaining store cleanliness. They play a crucial role in delivering excellent customer service and supporting store management with daily tasks. Retail Store Assistants often have flexible hours, including evenings and weekends, to accommodate store needs.

What are some common challenges faced by Retail Store Assistants, and how can they be managed effectively?

Retail Store Assistants often encounter challenges such as managing high customer volumes during peak hours, handling difficult or dissatisfied customers, and maintaining inventory accuracy. Effective time management, clear communication, and a customer-focused attitude are key to overcoming these obstacles. Regular training and close collaboration with supervisors and team members can also help Retail Store Assistants stay organized and deliver excellent service, even during busy periods.

What are the key skills and qualifications needed to thrive as a Retail Store Assistant, and why are they important?

To thrive as a Retail Store Assistant, you need strong customer service skills, basic math abilities, and familiarity with retail operations, often supported by a high school diploma. Experience with point-of-sale (POS) systems, inventory management software, and barcode scanners is typically required. Excellent communication, teamwork, and problem-solving skills help you create positive customer experiences and collaborate effectively with colleagues. These skills ensure efficient store operations, satisfied customers, and contribute to overall sales success.

What is a retail assistant?

A retail store assistant is a worker who helps customers, stocks shelves, and maintains the store environment. They often handle transactions using cash registers and may need good communication and customer service skills. The role typically requires working during store hours, including weekends and holidays.

What does a retail store assistant do?

A retail store assistant is responsible for helping customers, organizing merchandise, operating cash registers, and maintaining the store's cleanliness and presentation. They often need good communication skills and may use point-of-sale systems to process transactions. The role typically requires working flexible hours, including weekends and holidays.
What are the most commonly searched types of Retail Store jobs in Springfield, MA? The most popular types of Retail Store jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Retail Store Assistant jobs? Cities near Springfield, MA with the most Retail Store Assistant job openings:
Retail Store Assistant jobs near you
Retail Store Associate - Part Time

Retail Store Associate - Part Time

Ocean State Job Lot

Westfield, MA • On-site

$16 - $18.25/hr

Part-time

Posted 22 days ago

Ocean State Job Lot rating

6.0

Company rating: 6.0 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

370th of 727 rated retailers

Job description

Company Overview:
Ocean State Job Lot ("OSJL" and "Company") is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. At OSJL, we are committed to providing exceptional value to our customers while championing positive change in our communities and inspiring a more responsible model for retail.
Job Description:
The Store Associate role at OSJL plays a vital part in our customer experience. This role operates a cash register, assists customer needs, and keeps shelves stocked and visually appealing. The role also contributes to efficient operations by unloading and processing deliveries according to Company policies.
Key Responsibilities:
  • Build friendly rapport and provide exceptional service through exemplifying the T.R.E.A.T. model and fostering a welcoming environment.
  • Operate a cash register efficiently, handle transactions accurately, and assist customers with product inquiries, item location, and purchases.
  • Promote Company-wide customer initiatives like donations, loyalty programs, and special offers.
  • Maintain accurate displays, restock assigned areas, and ensure OSJL merchandising standards are met.
  • Unload deliveries according to Company processes, organize merchandise, and prepare it for the sales floor.
  • Collaborate effectively and independently to achieve goals, proactively communicating opportunities for improvement to store leadership.
  • Understand, support, and implement safety protocols throughout the store.
  • Maintain a neat, organized, and safe environment for customers and associates through regular cleaning and janitorial tasks.

Qualifications:
  • Basic math and reading skills are required.
  • Legible handwriting as well as good verbal and written communication skills are required.

Work Environment:
  • Work primarily in a climate controlled environment with minimal safety and health hazard potential. This position requires constant extended periods of moving, remaining stationary, ascending, descending, and positioning oneself to complete various tasks throughout the shift.
  • Responsible for physical activities including using hand tools, ascending or descending a ladder, moving, reaching, and lifting on a frequent basis: Should be able to lift 35 lbs on a regular basis.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Management has the right to revise this job description at any time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice.
#INDRetail
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Ocean State Job Lot employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Ocean State Job Lot

Sourced by ZipRecruiter

Ocean State Job Lot, headquartered in North Kingstown, Rhode Island, United States, is a well-renowned firm operating within the retail industry. The company, officially launched in 1977, has since grown to operate more than 140 stores across the US northeast. It offers a variety of products that range from health and beauty supplies, kitchenware, clothing, and seasonal items to toys, pet supplies, and household essentials. The company's mission is to provide its customers with a unique treasure hunt experience by offering quality products at exceptional value. Beyond this, Ocean State Job Lot is known for its philanthropic efforts, through schemes like the 'Three Square Meals' hunger relief program, and the OSJL Charitable Foundation, which have significantly contributed to enhancing the quality of life within their community.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

North Kingstown, RI, US

Year founded

1977

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