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Retail Sales Operations Manager Jobs (NOW HIRING)

Loomis

Sales Operations Manager

Elmhurst, IL · On-site

$82K - $123K/yr

... and retailers across North America. Through our North American network of field service ... Under direct supervision of the Head of Sales. the Sales Operations Manager oversees the Bid Desk ...

Transact Campus

Sales Operations Manager

Alpharetta, GA · Hybrid

$105K - $115K/yr

Job Summary / Purpose The Sales Operations Manager oversees day-to-day business operations to ensure efficiency, quality, and service, with a strong focus on order lifecycle management and continuous ...

Net at Work

Sales Operations Manager

$100K - $120K/yr

About this Position The Sales Operations Manager is a key leader responsible for optimizing sales processes, managing sales and partner commissions, driving data-driven decision-making, and ensuring ...

Bunzl

Sales Operations Manager

Fountain Valley, CA · On-site

$70K - $80K/yr

... Sales Operations Manager to lead and elevate our sales support function. This is a critical ... Care, Non-Food Retail, and Safety industries. We have grown both organically and through ...

Keenfinity

Sales Operations Manager

Burnsville, MN

The Sales Operations Manager is responsible for leading and optimizing the sales operations and administration functions to ensure efficiency, accuracy, and scalability. This role partners closely ...

Keenfinity

Sales Operations Manager

Burnsville, MN

$80K - $110K/yr

The Sales Operations Manager is responsible for leading and optimizing the sales operations and administration functions to ensure efficiency, accuracy, and scalability. This role partners closely ...

DMF Lighting

Sales Operations Manager

Carson, CA · On-site

$85K - $130K/yr

We are looking for a Sales Operations Manager that will play a critical role in supporting our sales organization by optimizing processes, tools, and data management. This individual will partner ...

CreditAssociates

Sales Operations Manager

Plano, TX · On-site

Description Sales Performance Manager Department: Operations Excellence Reports to: Sr. Director, Operations Excellence Role Summary The Sales Performance Manager is responsible for supporting and ...

CreditAssociates

Sales Operations Manager

Plano, TX · On-site

Sales Performance Manager Department: Operations Excellence Reports to: Sr. Director, Operations Excellence Role Summary The Sales Performance Manager is responsible for supporting and optimizing ...

CreditAssociates

Sales Operations Manager

Plano, TX

Sales Performance Manager Department: Operations Excellence Reports to: Sr. Director, Operations Excellence Role Summary The Sales Performance Manager is responsible for supporting and optimizing ...

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Retail Sales Operations Manager information

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How much do retail sales operations manager jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for retail sales operations manager in the United States is $18.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.23 per hour, depending on experience, location, and employer.

What is the role of a retail sales and operations manager?

A retail sales and operations manager oversees daily store activities, manages sales teams, and ensures customer satisfaction. They develop sales strategies, monitor performance metrics, and coordinate inventory and staffing to meet business goals.

What are the key skills and qualifications needed to thrive as a Retail Sales Operations Manager, and why are they important?

To thrive as a Retail Sales Operations Manager, you need expertise in sales management, inventory control, and retail operations, often supported by a degree in business or a related field. Familiarity with POS systems, inventory management software, and data analytics tools is crucial for optimizing store performance. Strong leadership, problem-solving abilities, and effective communication skills help you motivate teams and streamline processes. These skills are important to ensure efficient store operations, drive sales growth, and deliver a superior customer experience.

What does an operations manager in retail do?

A retail sales operations manager oversees daily store functions, including sales performance, inventory management, staff scheduling, and customer service. They analyze sales data, implement policies, and coordinate with other departments to ensure efficient store operations and meet sales targets.

How much should an operations manager get paid?

A Retail Sales Operations Manager typically earns between $50,000 and $90,000 annually, depending on experience, location, and company size. Salaries can increase with additional responsibilities, certifications, and proficiency in retail management tools. Compensation may also include bonuses and benefits based on performance.

What does a Retail Sales Operations Manager do?

A Retail Sales Operations Manager oversees the daily operations of retail stores to ensure smooth sales processes and optimal customer experiences. Their responsibilities typically include managing staff, monitoring inventory, implementing sales strategies, and analyzing store performance metrics. They also coordinate between different departments, handle customer issues, and ensure that company policies and standards are maintained across locations. By streamlining operations, they help increase sales efficiency and profitability. This role is essential in bridging the gap between sales teams and upper management.

What are some common challenges faced by Retail Sales Operations Managers, and how can they be addressed?

Retail Sales Operations Managers often encounter challenges such as balancing sales targets with operational efficiency, managing inventory discrepancies, and adapting to rapidly changing consumer trends. These can be addressed by implementing robust data tracking systems, fostering clear communication between sales and operational teams, and continually training staff on new technologies and customer service approaches. Proactive problem-solving and staying updated on industry best practices are key to overcoming these hurdles and ensuring both sales growth and smooth store operations.

What does a sales operations manager do?

A sales operations manager oversees the processes, tools, and data that support a company's sales team, ensuring efficient sales performance. They analyze sales data, develop strategies, manage CRM systems, and coordinate between sales and other departments to improve overall effectiveness.
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Retail Sales Operations Manager jobs near you
Infographic showing various Retail Sales Operations Manager job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,369 per year, or $18.9 per hour.
Sales Operations Manager

Sales Operations Manager

Loomis

Elmhurst, IL • On-site

$82K - $123K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

With over 140 years of innovation and service excellence, Burroughs keeps technology running for some of the largest financial institutions and retailers across North America. Through our North American network of field service professionals and digital support teams, we deliver full lifecycle management for payment and transaction automation, self-service, robotic, and IoT technologies-ensuring our customers experience maximum uptime and performance every day.
At Burroughs, we believe in growing our people as much as we grow our technology services. Many of our leaders began their careers in the field, and their success stories continue to inspire new generations of technicians, engineers, and support professionals. Our work is diverse, dynamic, challenging, and rewarding-but for those with curiosity, integrity, and a drive to learn, Burroughs is a place to build a lasting and meaningful career.
Job Summary:
Under direct supervision of the Head of Sales. the Sales Operations Manager oversees the Bid Desk/RFP response, pricing, and service solutions (design) functions supporting the sales process from qualified prospect proposal inputs, service configuration. contracting to operations hand-off/onboarding. Responsibility for the team that manages all aspects of assigned pre-sales deal engagements to coordinate resources, gather supporting information, ensuring complete deal package submission, assist with activities across customer engagement to accelerate customer prospect to invoice lead-times. The expected contribution from the Manager will be to drive positive new customer experiences, effective use of Sales and Business Development time while aligning Burroughs' internal lines of business resources to effectively coordinate the activities of the team and Closed/Won deal hand-off to Operations.
Essential Functions/Key Responsibilities:
  1. Leads the Sales Operations Team including Inside Sales, Service Solutions, CRM application admin., and Bid Desk functions. Direct reports include Pricing Analyst, Inside Salesperson and Solutions Architect to support overall Sales objectives and goals.
  2. Supports all go-to-market sales team members, manages the new client Sales Engagement Process governance with the support of senior management.
  3. Oversee deal composition and agreement paperwork compliance, complete closed/won booking contract checklist management, and completes sales meeting minutes, action item tracker and sales division operational documentation as required.
    1. Coordinates and interfaces with Legal personnel to develop contracts, agreement drafting, and governance.
    2. Bid Desk works with Sales and the customer to gather site information, asset lists, operational supporting info, service desk call history file collection and use in Sales Process, fit & feasibility review & proposal creation.
  4. Build/Provide deal composition and contract summary with Sales to effectively hand-off to Activation and the PMO;
    1. Completes a summary of the services/product offering and company commitments in a supporting reference doc of the agreement, SLAs, technology types, service options, and initial timelines.
  5. Management of the customer engagement model, with fit & feasibility compliance within the sales process in partnership with the Sales and services design lead(s).
    1. Maintains within Bid Desk the customer pricing models, contracts, agreements in Teams share / SharePoint as exchanged during the sales engagement and deal progression.
  6. RFP Oversight - works closely with their team to coordinate, assign, seek team contribution, lead internal data collection and be responsible for the response drafting with Bid desk pricing, legal, field Ops. and partner contributors to deliver a successful bid response process with the Sale lead.
  7. Support service solution activities such as market research, sales strategy inputs (addressable market, CAGR, trends, etc.), competitive benchmark data collection, and capturing / qualifying Voice of Customer needs, competitive advantage research and collateral gathering with Sales engagement.
  8. Evaluates and identifies process improvement opportunities in the sales process, including creation of related workflow process diagrams for both internal and external use.

Knowledge, Skills and Abilities:
  • This position requires a strong set of leadership, organizational and interpersonal skills.
  • Responsible for a variety of administrative duties that require high attention to detail.
  • Must be comfortable juggling multiple tasks, having outstanding communication and follow up skills, establishing priorities and meeting deadlines.
  • A Good knowledge of MS Office skills including Word, PowerPoint and in particular Excel are required.
  • A professional attitude and telephone manner is essential.
  • Knowledge base that is technical in nature
  • Understanding of basic IT or equipment technology concepts is a plus.

Physical Requirements and Working Conditions:
  • Typically works in an office environment with adequate lighting and ventilation, and normal range of temperature and noise; with the opportunity to work from an adequate home office.
  • Requires communications with department, sr. management personnel, and external customers.
  • Work assignments at times are routine and repetitive; often provided with direction and instructions.
  • Work has some stress due to imposed due dates of communications and/or material with external customers.
  • Some physical effort required to remain in sitting position (or a stand-up workstation option can be made available) for prolonged periods while concentrating on work tasks.

Education and Experience:
  • Requires a post-secondary level degree.
  • Requires knowledge and progressive experience using MS Office Suite with Visio of a benefit.
  • Requires 3 to 5 years of office environment working experience.

Other Duties:
  1. Monthly and Quarterly Sales group reporting and presentation content collection, development and preparation jointly with Sales leadership.
  2. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.

Burroughs is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

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