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Retail Sales Operations Manager Jobs (NOW HIRING)

Gotion, Inc.

Sales Operations Manager

Fremont, CA · On-site

$130K - $180K/yr

We are seeking a highly motivated and detail-oriented Sales Operations Manager to drive efficiency, scalability, and performance across our sales organization. This role will act as the operational ...

Dude Perfect

Sales Operations Manager

Frisco, TX · On-site

Position Overview We are looking for a Sales Operations Manager to own the systems, data, and processes that power our Brand Partnerships engine. This role is the operational center of gravity for ...

Rhapsody

Sales Operations Manager

Dallas, TX

We are looking for a hands-on, people-oriented Sales Operations Manager to work side-by-side with our sales leaders and reps. This is not a systems or analytics-heavy role - we have those covered.

Brivo

Sales Operations Manager

Bethesda, MD · On-site

$110K - $120K/yr

Description The Manager of Sales Operations plays a critical role in driving the efficiency and effectiveness of our sales organization. This role is responsible for overseeing the sales process ...

TimelyCare

Sales Operations Manager

Fort Worth, TX · On-site

Sales Operations Manager TimelyCare TimelyCare is a clinically accountable virtual care provider built specifically for education. Trusted by nearly 500 campuses across the U.S., TimelyCare combines ...

Guidde

Sales Operations Manager

New York, NY · On-site

$130K - $175K/yr

... Sales Ops / RevOps (B2B SaaS) - Experience building and running revenue operations in a scaling environment * Strong CRM operations skills - Proven ability to implement, maintain, and optimize CRM ...

Collibra

Sales Operations Manager

$116K - $145K/yr

We're hiring a Sales Operations Manager to design and own the Salesforce processes, reporting infrastructure, and capacity planning that allow Services to scale globally. You'll report directly to ...

Dexter Laundry

Sales Operations Manager

Fairfield, IA · On-site

Develop and maintain SOPs for customer service and order management processes. Cross-Functional Alignment * Serve as the central communication point between Operations and Sales. * Ensure consistent ...

Collibra

Sales Operations Manager

$116K - $145K/yr

We're hiring a Sales Operations Manager to design and own the Salesforce processes, reporting infrastructure, and capacity planning that allow Services to scale globally. You'll report directly to ...

RXO

Sales & Operations Manager

Ann Arbor, MI · On-site

As a Sales and Operations Manager at RXO, you will lead a sales team, identify opportunities to present our world-class services and generate new sales revenue. You'll find yourself immersed in a ...

Velaz Solar & Roofing

Sales Operations Manager

Newark, NJ · On-site

$100K - $150K/yr

... operations teams to streamline the sales process and maximize results. Requirements * Minimum 1 year of experience in solar door-to-door (D2D) sales. * Proven experience in sales management, team ...

RXO

Sales & Operations Manager

Mishawaka, IN · On-site

As a Sales and Operations Manager at RXO, you will lead a sales team, identify opportunities to present our world-class services and generate new sales revenue. You'll find yourself immersed in a ...

Massage Heights

Sales Operations Manager

Decatur, GA · On-site

$18 - $25/hr

Trust Respect- Open communication, integrity caring for others The Opportunity We are seeking a results-driven Sales Manager to lead daily operations and aggressively grow in membership sales. This ...

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How much do retail sales operations manager jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for retail sales operations manager in the United States is $18.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Sales Operations Manager, and why are they important?

To thrive as a Retail Sales Operations Manager, you need expertise in sales management, inventory control, and retail operations, often supported by a degree in business or a related field. Familiarity with POS systems, inventory management software, and data analytics tools is crucial for optimizing store performance. Strong leadership, problem-solving abilities, and effective communication skills help you motivate teams and streamline processes. These skills are important to ensure efficient store operations, drive sales growth, and deliver a superior customer experience.

What does a Retail Sales Operations Manager do?

A Retail Sales Operations Manager oversees the daily operations of retail stores to ensure smooth sales processes and optimal customer experiences. Their responsibilities typically include managing staff, monitoring inventory, implementing sales strategies, and analyzing store performance metrics. They also coordinate between different departments, handle customer issues, and ensure that company policies and standards are maintained across locations. By streamlining operations, they help increase sales efficiency and profitability. This role is essential in bridging the gap between sales teams and upper management.

What are some common challenges faced by Retail Sales Operations Managers, and how can they be addressed?

Retail Sales Operations Managers often encounter challenges such as balancing sales targets with operational efficiency, managing inventory discrepancies, and adapting to rapidly changing consumer trends. These can be addressed by implementing robust data tracking systems, fostering clear communication between sales and operational teams, and continually training staff on new technologies and customer service approaches. Proactive problem-solving and staying updated on industry best practices are key to overcoming these hurdles and ensuring both sales growth and smooth store operations.
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Retail Sales Operations Manager jobs near you
Infographic showing various Retail Sales Operations Manager job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,369 per year, or $18.9 per hour.
Sales Operations Support Manager

Sales Operations Support Manager

Backyard Products, LLC

Plano, TX

$70K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Backyard Products rating

6.2

Company rating: 6.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Job Title: Sales Operations Manager, Ecommerce Retail Support (KidKraft)
Location: Plano, TX (Hybrid)
Job Type: Full-time, Direct Hire
Job Description:
With more than 4 million sheds and playsets sold since 1975, we make America’s backyard a destination they love, and we truly love what we do. We also offer a variety of products such as kid’s toys, pergolas, pavilions, and so much more. When you work at Backyard Products, you are surrounded by the industry’s brightest and most creative individuals. Our collaborative environment ensures extraordinary results both inhouse and in our customers’ backyards.
At Backyard Products, we operate with five habits that drive how we work and how we win:
  1. Customers first - Always!
  2. Total Quality Management - Everywhere!
  3. Manage the Numbers - Measure and Improve!
  4. Speed, Execution, and Simplicity - Get it Done!
  5. People Make It Happen - Grit and Passion!
We are looking for a dynamic Sales Operations Manager, Ecommerce Retail Support, to join our team at our Backyard Kids office located in Plano, Texas. This is a brand-specific role supporting KidKraft and key ecommerce and omnichannel retail partners.
This is a full-time, direct-hire opportunity with competitive compensation and benefits, including medical, dental, vision, 401(k), paid time off, employee discounts, and professional development assistance.
Sales Operations Manager, Ecommerce Retail Support (KidKraft)
Role Summary:
The Sales Operations Manager, Ecommerce Retail Support is responsible for supporting the Sales Operations Manager and Sales Leads with item setup, order execution, inventory on-hand monitoring, vendor portal management, and ensuring orders are processed accurately and shipped on time. This role facilitates sales order requests, sales order changes, and sales order detail sheets while coordinating between multiple internal departments.
Typical activities include reviewing inventory feeds, supporting item agreements and quote requests, managing ecommerce item setup, tracking sales orders, coordinating marketing assets for retailer needs, and working cross-functionally with overseas staff and internal teams across KidKraft.
Retailers Supported:
Amazon Canada
Walmart Canada
Canadian Tire
Rona
Amazon Mexico
PriceSmart
City Club
Wayfair
Target
Spreetail
Key Responsibilities: (Other duties as assigned)
Retail Operations and Sales Support
  • Manage daily operational tasks supporting key ecommerce accounts across multiple retailer portals and internal systems
  • Coordinate and execute item onboarding workflows including setup, documentation, and retailer readiness requirements
  • Support Sales Leads with item setup, retailer documentation requests, and ongoing account needs
  • Maintain accurate customer, item, and order details within ERP systems and vendor portals
  • Prepare and manage spreadsheets and reports for item agreements, quote requests, and retailer requirements
Vendor Portal Order Management and Execution
  • Review and manage purchase orders and order changes directly within customer vendor portals
  • Validate order details including ship windows, routing requirements, quantities, and cancellations
  • Ensure each order moves from receipt through fulfillment, invoicing, and completion
  • Follow up on partial shipments, short ships, and delayed orders to drive timely closure and resolution
  • Maintain order tracking documentation and use escalation paths as needed to ensure orders are completed
Order Management and PO Support
  • Facilitate sales order requests, sales order changes, and sales order detail sheets
  • Support order entry, order updates, and cancellations as needed
  • Download and process LTL orders through dealer portals when required
  • Facilitate PO changes and PO cancellations
  • Review lingering orders, open orders, and LTL orders pending billing or pending fulfillment
  • Communicate with Dealer Services and internal teams to ensure shipments remain on time and accurate
Inventory and Availability Execution
  • Review daily inventory feeds to monitor item availability and inventory health
  • During peak season, review inventory feeds multiple times per day as needed
  • Work with items that are out of stock and adjust inventory levels appropriately, including zeroing out inventory when required
  • Identify risks related to inventory, allocation, and ship windows and escalate as needed to support fulfillment
Retail Content and Digital Shelf Support
  • Perform website audits to ensure product pages are accurate and brand compliant
  • Update retailer websites with images, product specs, romance copy, features, and benefits
  • Email and coordinate marketing assets to buying teams and internal partners as required
  • Support seasonal readiness updates and item maintenance across retailer sites
Compliance, Labeling, Chargebacks, and Issue Resolution
  • Ensure special labeling requirements for specific dealers are communicated to the DFW warehouse
  • Support compliance needs related to retailer routing, labeling, and portal requirements
  • Dispute chargebacks by researching issues, locating required documentation, and tracking details on worksheets
  • Locate Bills of Lading (BOLs) and assist with maintaining documentation for disputes, claims, and compliance tracking
Samples and Cross Functional Coordination
  • Order and coordinate shipping samples to buyers upon request for new proposals or retailer needs
  • Work cross-functionally with internal departments and overseas staff to support ecommerce initiatives
  • Communicate clearly with internal and external stakeholders to ensure timely follow through
Peak Season Expectations
  • During peak promotional, holiday, or major marketing event periods, employee will be expected to work extended hours as business needs require to support order execution and retailer timelines
Required Education and Experience:
  • Bachelor’s degree strongly preferred
  • Advanced MS Excel skills
  • Proficiency in Microsoft Word, PowerPoint, and Outlook
  • ERP experience preferred, NetSuite is a plus but not required
  • Experience supporting ecommerce operations, sales operations, customer account support, or retail execution preferred
Preferred Skills and Qualifications:
  • Ability to work independently while supporting cross-functional teams
  • Administrative strengths including accuracy, organization, and efficiency while managing multiple projects and timelines
  • Ability to complete tasks with strict deadlines and recognize when urgency is required
  • Ability to interact with employees at all levels including executives
  • Familiarity with customer and dealer web portals is helpful but not required
  • Strong customer service mindset
  • Excellent written and verbal communication skills
  • Strong attention to detail
Benefits:
  • 401(k)
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Employee discounts
Work Location:
Monday-Thursday in office 2805 Dallas Pkwy, Plano, TX 75244, Friday is a remote day company-wide
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