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Procurement & Supply Chain Director Job Description

maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. 

our ideal candidate is highly analytical, organized, and solutions-oriented, with deep experience in food & beverage procurement, inventory management, and supply chain operations. you are comfortable balancing strategic planning with day-to-day execution, building strong vendor partnerships, and supporting high-growth multi-unit operations. you thrive in a fast-paced environment where collaboration, cost optimization, and operational excellence are critical to success.

Position Summary

The Procurement & Supply Chain Director is responsible for developing and executing maman's procurement and supply chain strategy across all cafes, commissaries, and support functions. This role oversees sourcing, purchasing, inventory management, vendor relationships, contract negotiations, and cost control initiatives to ensure product quality, supply continuity, and operational efficiency.

As a key cross-functional leader, the Procurement & Supply Chain Director partners closely with Operations, Culinary, Finance, Retail, and Commissary teams to drive procurement excellence, improve margins, and support the company's continued growth.

Essential Responsibilities

• Develop and execute procurement strategies aligned with company growth plans, operational objectives, and industry best practices

• Plan, manage, and coordinate sourcing and purchasing activities for food, beverage, packaging, retail, and operational supplies

• Build and maintain strong relationships with suppliers, distributors, and manufacturers to ensure optimal pricing, quality, service levels, and delivery performance

• Negotiate vendor contracts, pricing agreements, rebates, and service terms while maintaining company quality standards

• Identify and source alternative products and vendors to support business needs, cost savings initiatives, and supply continuity

• Develop and maintain vendor product specifications and procurement standards

• Oversee inventory management practices across all locations and commissary operations

• Monitor inventory levels and collaborate with operations teams to maintain appropriate stock levels while minimizing waste

• Analyze supply chain trends, market conditions, and product availability to proactively address risks and opportunities

• Develop contingency plans to mitigate supply disruptions and support business continuity

• Ensure accurate product mapping and procurement workflows across inventory management systems

• Drive initiatives to improve Actual vs. Theoretical Cost of Goods Sold (COGS) performance across the business

• Analyze purchasing trends, inventory variances, and supplier performance to identify opportunities for cost savings and operational efficiencies

• Support Regional Directors, General Managers, and Operations teams in managing inventory controls and food cost performance

• Create and manage procurement budgets, reporting tools, and key performance indicators

• Leverage data and reporting to improve purchasing decisions, vendor performance, and profitability

• Utilize procurement and inventory management systems, including MarginEdge, to support operational efficiency and reporting accuracy

• Develop and maintain procurement reporting, dashboards, and performance metrics

• Implement scalable processes and controls that support company growth and operational consistency

• Drive continuous improvement initiatives throughout procurement and supply chain operations

• Ensure accurate data management and reporting across procurement platforms

• Ensure compliance with food safety regulations, health department requirements, and company standards

• Develop and maintain vendor qualification standards and quality assurance processes

• Implement quality control procedures for received goods and supplier performance monitoring

• Partner with Operations and Culinary teams to maintain consistency, quality, and brand standards across all locations

• Partner closely with Operations, Culinary, Finance, Retail, and Commissary leadership teams to support business objectives

• Provide guidance and support to operations leaders regarding inventory management, purchasing best practices, and cost control initiatives

• Support new store openings, menu launches, and expansion projects through procurement planning and vendor coordination

• Foster a culture of accountability, collaboration, and continuous improvement across teams

• 5+ years of progressive experience in procurement, supply chain management, sourcing, inventory management, or food & beverage operations

• Experience supporting multi-unit restaurant, hospitality, retail, or food production environments

• Strong knowledge of procurement practices, vendor negotiations, inventory controls, and supply chain management

• Proven ability to analyze data, identify trends, and drive operational and financial improvements

• Experience with inventory and procurement systems, preferably MarginEdge or similar platforms

• Excellent project management, organizational, and communication skills

• Strong financial acumen with experience managing budgets, rebates, and cost-saving initiatives

• Ability to thrive in a fast-paced, high-growth environment while managing multiple priorities

• Bachelor's degree in Supply Chain Management, Business, Hospitality, Finance, or a related field preferred
  

What We Offer

At maman, we’re proud to provide a supportive and people-first environment where leaders can thrive and grow. Our Procurement & Supply Chain Director will enjoy:

• A collaborative culture that values teamwork, initiative, and continuous improvement

• Competitive salary, performance-based bonuses, and growth opportunities within a fast-growing brand

• Comprehensive benefits package including healthcare, 401K, commuter benefits & more

• Two weeks of paid time off and a flexible, supportive work environment

• Sweet perks cookies, coffee, and in-store discounts

• A company culture where we roll up our sleeves, support one another, and celebrate shared success