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Retail Advisor Jobs (NOW HIRING)

Provide elevated mentoring and leadership to Retail Advisors on exceptional guest service * Our Why: Retail teams are the first impression for every guest and student entering the building.

The Style Advisors takes direction from the Shop MOD on business strategy and action plans to ... Experience in a customer service business; preferably in retail * Hardworking and diligent ...

Guest Care/Customer Service

Dayton, OH · On-site

$15.50 - $21.25/hr

Our Customer Service/Retail Advisors are the first and last impression our guests have of Square One, guiding them through the Square One experience from start to finish! If you are someone that ...

Luxury Retail Client Advisor

Honolulu, HI · On-site

$14.75 - $16.25/hr

Luxury Retail Client Advisor Our client, an iconic luxury fashion house, is looking for a TEMP-TO-HIRE Client Advisor to join their team on-site at their beautiful store in Honolulu, HI!

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Retail Advisor information

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How much do retail advisor jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for retail advisor in the United States is $14.42, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $14.42 per hour, depending on experience, location, and employer.

What is the difference between Retail Advisor vs Sales Associate?

AspectRetail AdvisorSales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; basic sales skills
Work EnvironmentRetail stores, customer-facing rolesRetail stores, customer-facing roles
Employer & Industry UsageFashion, electronics, specialty storesVariety of retail sectors
Common Search & ComparisonCustomer service, product knowledge, sales supportBasic sales, cashiering, stock management

Retail Advisors focus on providing personalized customer service and product expertise, often building long-term relationships. Sales Associates handle daily sales transactions and assist customers with purchases. While both roles work in retail environments, Retail Advisors typically require stronger product knowledge and customer engagement skills, making them more specialized in customer experience.

What is a retail advisor?

Retail Advisors are professionals who assist customers in retail stores by providing product information, answering questions, and helping them make purchasing decisions. They also handle transactions, restock shelves, and ensure the store is clean and well-organized. Retail Advisors play a key role in delivering excellent customer service and supporting sales goals. Their expertise and friendly approach help create a positive shopping experience for customers.

What are some common challenges retail advisors face when balancing customer service with sales targets?

Retail Advisors often juggle the dual responsibilities of providing excellent customer service while meeting sales targets. A common challenge is ensuring that customers feel valued and not pressured by sales tactics, which requires strong communication and empathy. Additionally, during busy periods or promotions, maintaining product knowledge and keeping up with inventory can be demanding. Successful Retail Advisors develop time management skills and build rapport with customers to naturally drive sales through trust and product expertise.

What are the key skills and qualifications needed to thrive as a retail advisor, and why are they important?

To thrive as a Retail Advisor, you need strong customer service skills, product knowledge, and basic sales abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and basic computer applications is typically required. Excellent communication, active listening, and problem-solving skills help you connect with customers and create a positive shopping experience. These skills are crucial for driving sales, ensuring customer satisfaction, and contributing to the overall success of the retail environment.

Who are the top companies hiring for Retail Advisor jobs?

The top employers for Retail Advisor jobs are:

What states have the most Retail Advisor jobs?

States with the most job openings for Retail Advisor jobs include:

Infographic showing various Retail Advisor job openings in the United States as of August 2026, with employment types broken down into 65% Full Time, 33% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $30,000 per year, or $14.4 per hour.

Store Advisor, Stanford Shopping Center

On

Palo Alto, CA • On-site

Full-time

Re-posted 9 days ago


Job description

In Short

As a Store Advisor, you will be a key player in driving a premium, individualized fan experience in-store. Your focus will be to master the fundamentals of our Cloud CX philosophy to deliver "wow" moments and ensure a seamless, premium, customer-centric operation. 

Reporting to the Store Leader, you will support the retail function by demonstrating a high-level of performance through service with authenticity.  Your contribution ensures that our premium service standards drive brand loyalty and ignite the human spirit through movement.

Your Mission
  • Deliver a premium, individualized customer experience rooted in our On Spirits and the Cloud CX philosophy to create meaningful moments for our fans
  • Respond to fan inquiries and resolve issues positively, ensuring a premium shopping experience
  • Assist with unpacking, back-stocking, and organizing deliveries to ensure inventory is efficiently managed
  • Help maintain a clean, organized, and safe work environment, adhering to Health & Safety (H&S) standards
  • Support daily operational tasks such as restocking shelves, updating displays, and managing product flow
  • Contribute ideas for in-store events, community engagement, and other activities to boost fan interactions and store presence
  • The Team Spirit: Foster a collaborative and positive team environment.
  • The Positive Spirit: Demonstrate a strong commitment to providing exceptional customer service.
  • The Explorer Spirit: Embrace new ideas and initiatives to drive store success.
  • The Athlete Spirit: Uphold high standards of integrity and professionalism in all actions.
Your Story
  • You have 1+ years of relevant experience in retail or in a customer service-related field
  • You have an understanding of service excellence, with the ability to engage our fans, address  their needs, and provide effective solutions
  • You possess organizational skills and attention to detail
  • Excellent communication skills and the ability to provide constructive feedback to improve store processes and fan experiences
  • Ability to work weekends, evenings and holidays as needed
Your Team

Our Retail team is the heartbeat of On, bringing our brand and products to life for our fans across the globe. We believe in creating immersive, design-led spaces that go beyond traditional shopping to offer unforgettable experiences. As a team, we value authenticity, collaboration, and a relentless drive for excellence. We move fast, stay agile, and always put our fans at the center of everything we do, ensuring that every interaction delivers a moment of WOW.