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Resolution Specialist Jobs in Oregon (NOW HIRING)

Trice Healthcare

Coding Payment Resolution Spec

Clackamas, OR · On-site

$19.75 - $25.25/hr

Coding Payment Resolution Specialist Responsible for reviewing all post-billed denials (inclusive of coding-related denials) for coding accuracy and appealing them based upon coding expertise and ...

State of Oregon

Legal Administrative Specialist

Salem, OR · On-site

$4.0K - $5.5K/wk

Administrative Specialist 1 Salary: $3,798 - $5,193 ($4,051 - $5,554 PERS) Type : Permanent ... Review and respond to Dispute Resolution email inboxes, including communications with parents ...

Levata

Support Specialist

Portland, OR · On-site

Description Support Specialist Location: Portland, Oregon Who we are: At Levata, we believe in ... You're dependable, adaptable, and take pride in owning issues through resolution. The ideal ...

Levata

Support Specialist

Portland, OR · Remote

Support Specialist Location: Portland, Oregon Who we are: At Levata, we believe in making your ... You're dependable, adaptable, and take pride in owning issues through resolution. The ideal ...

Barcodes, Inc.

Support Specialist

Portland, OR · Remote

Support Specialist Location: Portland, Oregon Who we are: At Levata, we believe in making your ... You're dependable, adaptable, and take pride in owning issues through resolution. The ideal ...

Levata

Support Specialist

Portland, OR · Remote

Support Specialist Location: Portland, Oregon Who we are: At Levata, we believe in making your ... You're dependable, adaptable, and take pride in owning issues through resolution. The ideal ...

Jacuzzi Group

Customer Care Specialist

Portland, OR · On-site

$23/hr

Jacuzzi Bath Remodel is currently hiring a Customer Care Specialist Customer Care Specialist is a ... Owning complex customer complaints and seeing them through to a timely, satisfactory resolution

Jacuzzi Group

Customer Care Specialist

Portland, OR · On-site

$23/hr

Jacuzzi Bath Remodel is currently hiring a Customer Care Specialist Customer Care Specialist is a ... Owning complex customer complaints and seeing them through to a timely, satisfactory resolution

Jacuzzi Group

Customer Care Specialist

Portland, OR · On-site

$23/hr

Jacuzzi Bath Remodel is currently hiring a Customer Care Specialist Customer Care Specialist is a ... Owning complex customer complaints and seeing them through to a timely, satisfactory resolution

Jacuzzi Group

Customer Care Specialist

Portland, OR · On-site

$23/hr

Jacuzzi Bath Remodel is currently hiring a Customer Care Specialist Customer Care Specialist is a ... Owning complex customer complaints and seeing them through to a timely, satisfactory resolution

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All JobsResolution Specialist JobsResolution Specialist Jobs in Oregon

Resolution Specialist information

See Oregon salary details

$14

$30

$58

How much do resolution specialist jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for resolution specialist in Oregon is $30.36, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $38.12 per hour, depending on experience, location, and employer.

How to become a conflict resolution specialist?

To become a conflict resolution specialist, individuals typically need a bachelor's degree in fields like psychology, social work, or conflict management. Gaining experience through internships or related roles, developing strong communication and negotiation skills, and obtaining certifications such as the Certified Conflict Resolution Specialist credential can enhance job prospects.

What is the difference between Resolution Specialist vs Customer Service Representative?

AspectResolution SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications in conflict resolution or customer serviceHigh school diploma or equivalent; basic customer service training
Work EnvironmentCall centers, corporate offices, financial institutionsRetail stores, call centers, online support
Employer & Industry UsageFinancial services, insurance, healthcare, techRetail, telecom, hospitality, e-commerce
Common Search & ComparisonFocuses on resolving complex issues, disputes, or escalationsHandles general customer inquiries and support

The main difference between a Resolution Specialist and a Customer Service Representative lies in their focus and complexity of issues handled. Resolution Specialists typically manage more complex disputes and escalations, often requiring specialized knowledge or certifications. Customer Service Representatives handle routine inquiries and support tasks. Both roles are vital in customer support but differ in scope and expertise.

What is a resolution specialist?

Resolution Specialists are professionals responsible for managing and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, investigating problems, facilitating communication, and finding effective solutions to ensure customer satisfaction. Their role often involves analyzing case details, following company policies, and maintaining records of resolutions. Excellent communication, problem-solving skills, and empathy are essential for success in this position.

What are the key skills and qualifications needed to thrive as a resolution specialist?

To thrive as a Resolution Specialist, you need strong problem-solving abilities, conflict resolution expertise, and experience in customer service, often backed by a relevant associate’s or bachelor’s degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and sometimes industry-specific compliance tools is typically required. Exceptional communication, patience, and negotiation skills help build rapport with clients and facilitate amicable solutions. These competencies ensure swift issue resolution, customer satisfaction, and the maintenance of positive business relationships.

What are common challenges resolution specialists face when handling complex customer issues?

Resolution Specialists often encounter situations where customers are frustrated or where the root cause of an issue is not immediately clear. Navigating these challenges requires strong problem-solving skills, patience, and the ability to communicate effectively with both customers and internal teams. Additionally, Resolution Specialists must be adept at balancing company policies with providing a positive customer experience, which can involve negotiating solutions and sometimes making judgment calls. Working collaboratively with other departments, such as technical support or billing, is also crucial to fully resolve issues.
What are the most commonly searched types of Resolution Specialist jobs in Oregon? The most popular types of Resolution Specialist jobs in Oregon are:
What are popular job titles related to Resolution Specialist jobs in Oregon? For Resolution Specialist jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Resolution Specialist jobs in Oregon look for? The top searched job categories for Resolution Specialist jobs in Oregon are:
What are popular job titles related to Resolution Specialist jobs in OR? For Resolution Specialist jobs in OR, the most frequently searched job titles are:
Resolution Specialist jobs near you
Infographic showing various Resolution Specialist job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,158 per year, or $30.4 per hour.

Coding Payment Resolution Spec

Trice Healthcare

Clackamas, OR • On-site

$19.75 - $25.25/hr

Other

Re-posted 11 days ago

Job description

Coding Payment Resolution Specialist

Responsible for reviewing all post-billed denials (inclusive of coding-related denials) for coding accuracy and appealing them based upon coding expertise and judgment within the Hospital and/or Medical Group revenue operations of a Patient Business Services center.

Serves as part of a team of coding payment resolution colleagues at a PBS location responsible for identifying and determining root causes of denials.

Responsible for leveraging coding knowledge and standard procedures to track appeals through first, second, and subsequent levels, and ensuring timely filing of appeals as required by payers. In addition to promoting departmental awareness of coding best practices.

This position reports directly to the Supervisor Clinical/Coding Payment Resolution.

Essential Functions

  • Knows, understands, incorporates, and demonstrates the Client Mission, Vision, and Values in behaviors, practices, and decisions.
  • Provides detailed understanding or aptitude for resolving denials based on ICD-10-CM diagnosis codes, ICD-10-PCS codes, and CPT-4 procedural codes for UB-04 outpatient or inpatient claims, or other coding reasons and processing charge corrections based on medical record reviews, contracts, regulations as directed by the Supervisor Clinical / Coding Payment Resolution.
  • Interprets data, draws conclusions, and reviews findings with all level of Payment Resolution Specialist for further review.
  • Takes initiative to continuously learn all aspects of Payment Resolution Specialist role to support progressive responsibility.
  • Other duties as needed and assigned by the Supervisor Clinical / Coding Payment Resolution.
  • Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Client and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

Minimum Qualifications

  • High school diploma or Associate degree in Accounting or Business Administration or related field, and a minimum of four (4) years' experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities or an equivalent combination of education and experience. Experience in a complex, multi-site environment preferred.
  • Must possess comprehensive knowledge of professional/physician diagnostic and procedural coding, as normally obtained through a coding certificate program and least one (1) year of physician/professional or hospital outpatient coding experience or minimum of two (2) years of relevant hospital inpatient coding experience including DRG assignment.
  • Must be a Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), or coding credential of a Certified Coding Specialist (CCS) or Certified Professional Coder (CPC).
  • Must have experience with National Correct Coding Initiative edits (NCCI), National Coverage Determinations (NCD), Local Coverage Determinations (LCD), and Outpatient coding guidelines for official coding and reporting.
  • Possesses detailed understanding of principles, methods, and techniques related to compliant healthcare billing/collections.
  • Possesses expertise in medical terminology, disease processes, patient health record content and the medical record coding process.
  • Must be comfortable operating in a collaborative, shared leadership environment.
  • Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Client.

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