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Resolution Specialist Jobs in Oregon (NOW HIRING)

GIA Legacy Planning

$1.7K - $1.9K/wk

Mortgage Protection Resolution Specialist Location: Remote Position/Work from Home Job Type: Full-Time/Part-Time Compensation: Uncapped Commission-Based About Us We're excited to invite passionate ...

GIA Legacy Planning

$1.7K - $1.9K/wk

Mortgage Protection Resolution Specialist Location: Remote Position/Work from Home Job Type: Full-Time/Part-Time Compensation: Uncapped Commission-Based About Us We're excited to invite passionate ...

GIA Legacy Planning

$1.7K - $1.9K/wk

Mortgage Protection Resolution Specialist Location: Remote Position/Work from Home Job Type: Full-Time/Part-Time Compensation: Uncapped Commission-Based About Us We're excited to invite passionate ...

Vistapsych

Eating Disorder Specialist

Bend, OR · On-site

$70.89 - $133.77/hr

Job Summary Vista Counseling is seeking a highly skilled and compassionate therapist to join our team. We are a dynamic and growing practice that provides comprehensive mental health services to ...

Jacuzzi Group

Customer Service Specialist

Portland, OR · On-site

$25/hr

Jacuzzi Bath Remodel is currently hiring a Customer Service Specialist Customer Service Specialist ... Owning complex customer complaints and seeing them through to a timely, satisfactory resolution

Jacuzzi Group

Customer Service Specialist

Portland, OR · On-site

$25/hr

Jacuzzi Bath Remodel is currently hiring a Customer Service Specialist Customer Service Specialist ... Owning complex customer complaints and seeing them through to a timely, satisfactory resolution

Jacuzzi Group

Customer Service Specialist

Portland, OR · On-site

$25/hr

Jacuzzi Bath Remodel is currently hiring a Customer Service Specialist Customer Service Specialist ... Owning complex customer complaints and seeing them through to a timely, satisfactory resolution

DaVita

Revenue Specialist III, ROPS

OR · On-site +1

$82K - $82K/yr

The Revenue Specialist - BPA is a specialized role within Team Sonar. Unlike traditional ROPS roles ... Formulate and execute "bulk" resolution strategies to resolve large populations of claims at once ...

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All JobsResolution Specialist JobsResolution Specialist Jobs in Oregon

Resolution Specialist information

See Oregon salary details

$14

$30

$58

How much do resolution specialist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for resolution specialist in Oregon is $30.36, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $38.12 per hour, depending on experience, location, and employer.

What is a resolution specialist?

Resolution Specialists are professionals responsible for managing and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, investigating problems, facilitating communication, and finding effective solutions to ensure customer satisfaction. Their role often involves analyzing case details, following company policies, and maintaining records of resolutions. Excellent communication, problem-solving skills, and empathy are essential for success in this position.

What are the key skills and qualifications needed to thrive as a resolution specialist?

To thrive as a Resolution Specialist, you need strong problem-solving abilities, conflict resolution expertise, and experience in customer service, often backed by a relevant associate’s or bachelor’s degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and sometimes industry-specific compliance tools is typically required. Exceptional communication, patience, and negotiation skills help build rapport with clients and facilitate amicable solutions. These competencies ensure swift issue resolution, customer satisfaction, and the maintenance of positive business relationships.

What are common challenges resolution specialists face when handling complex customer issues?

Resolution Specialists often encounter situations where customers are frustrated or where the root cause of an issue is not immediately clear. Navigating these challenges requires strong problem-solving skills, patience, and the ability to communicate effectively with both customers and internal teams. Additionally, Resolution Specialists must be adept at balancing company policies with providing a positive customer experience, which can involve negotiating solutions and sometimes making judgment calls. Working collaboratively with other departments, such as technical support or billing, is also crucial to fully resolve issues.

What is the difference between Resolution Specialist vs Customer Service Representative?

AspectResolution SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications in conflict resolution or customer serviceHigh school diploma or equivalent; basic customer service training
Work EnvironmentCall centers, corporate offices, financial institutionsRetail stores, call centers, online support
Employer & Industry UsageFinancial services, insurance, healthcare, techRetail, telecom, hospitality, e-commerce
Common Search & ComparisonFocuses on resolving complex issues, disputes, or escalationsHandles general customer inquiries and support

The main difference between a Resolution Specialist and a Customer Service Representative lies in their focus and complexity of issues handled. Resolution Specialists typically manage more complex disputes and escalations, often requiring specialized knowledge or certifications. Customer Service Representatives handle routine inquiries and support tasks. Both roles are vital in customer support but differ in scope and expertise.

What are the most commonly searched types of Resolution Specialist jobs in Oregon?

The most popular types of Resolution Specialist jobs in Oregon are:

What are popular job titles related to Resolution Specialist jobs in Oregon?

For Resolution Specialist jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Resolution Specialist jobs in Oregon look for?

The top searched job categories for Resolution Specialist jobs in Oregon are:

What are popular job titles related to Resolution Specialist jobs in OR?

For Resolution Specialist jobs in OR, the most frequently searched job titles are:

Resolution Specialist jobs near you
Infographic showing various Resolution Specialist job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,158 per year, or $30.4 per hour.

Mortgage Protection Resolution Specialist

GIA Legacy Planning

On-site, Remote

$1.7K - $1.9K/wk

Full-time

Life

Re-posted 4 days ago

Job description

Mortgage Protection Resolution Specialist
Location: Remote Position/Work from Home
Job Type: Full-Time/Part-Time
Compensation: Uncapped Commission-Based
About Us
We're excited to invite passionate, driven individuals to join our team as Mortgage Protection Life Insurance Agents. This isn't just another job-it's a career built for people who care deeply about helping families protect the home they've worked so hard for and create lasting memories.
Mortgage protection agents play a vital role in ensuring families can keep their generational homes in the family by putting life insurance policies in place with living benefits for disability, chronic, or critical illness. The purpose of mortgage protection is simple yet powerful: to provide financial security by paying off the mortgage if the main wage earner passes away or experiences a significant health event.
If you want flexibility, purpose, and real earning potential, this is the opportunity for you. You'll have the freedom to work from anywhere, create a schedule that fits your life, and build a clear path toward financial independence-all while adding family value to your community.
We thrive in a collaborative, team-oriented environment. Whether you like to stand out and shine or focus on hitting your income goals quietly, there's a place for you here. And yes-we also believe life is too short not to enjoy it!
Responsibilities
  • Identify client needs and recommend tailored mortgage protection solutions
  • Educate clients on life insurance policies with living benefits for disability, critical illness, or chronic conditions
  • Build and maintain strong, trust-based client relationships
  • Generate leads through networking, referrals, and company-provided resources
  • Follow up with prospects to close sales and ensure customer satisfaction
  • Stay up-to-date on industry trends, products, and carrier offerings
  • Work independently while collaborating with a supportive, high-energy team

What We Offer
  • Competitive commission structure with bonus potential
  • Flexible work schedule (fully remote position)
  • Comprehensive training and mentorship programs
  • Access to top-rated insurance carriers and in-demand products
  • Clear paths for career growth, leadership, and professional development
  • Supportive team culture with ongoing coaching and collaboration

Requirements
  • Active insurance license (or willingness to obtain one-we provide full guidance)
  • Strong communication and interpersonal skills
  • Self-motivated, goal-oriented, and results-driven mindset
  • Ability to work independently while managing your schedule effectively
  • Basic computer skills for CRM and client management
  • Own a device to conduct business Ipad, laptop desktop and phone

Locations Portland, OR Remote status Fully Remote

Apply