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Resolution Processing Jobs (NOW HIRING)

Data Analysis GDIT is seeking an Data Analyst to help support the Duplicate Identity Resolution Processing Team (DIRP-II Data Analyst, Business Analyst, Analyst, Remote, Data, SQL

Customer Issue Resolution: * Handle escalated customer inquiries and concerns via phone, email, and ... Demonstrated process development and root cause problem solving skills * Capability to work ...

Resolution Specialist

Columbus, OH · On-site

$22 - $28/hr

Process Improvement: * Analyze escalation trends to identify areas for operational enhancements ... Reduction in escalation resolution time. * Improvement in patient satisfaction scores. * Decrease ...

Resolution Specialist

Columbus, OH · On-site

$22 - $28/hr

Process Improvement: * Analyze escalation trends to identify areas for operational enhancements ... Reduction in escalation resolution time. * Improvement in patient satisfaction scores. * Decrease ...

Resolution Specialist

Columbus, OH · On-site

$22 - $28/hr

Process Improvement: * Analyze escalation trends to identify areas for operational enhancements ... Reduction in escalation resolution time. * Improvement in patient satisfaction scores. * Decrease ...

The Resolution Analyst is responsible for assisting our client's customers with benefit ... Process escalated related transactions in a timely and accurate manner * Review and analyze what ...

The Resolution Analyst is responsible for assisting our client's customers with benefit ... Process escalated related transactions in a timely and accurate manner * Review and analyze what ...

Position Summary The Resolution Specialist is responsible for managing and resolving resident ... Collaborate cross-functionally to resolve resident concerns and improve processes * Maintain a ...

Resolution Specialist

Minneapolis, MN · On-site

$50.80K - $69.90K/yr

Take ownership, provide resolution, and determine appropriate course of action, while ensuring the ... Identify process improvements and submit Lean ideas. * Develop, sustain, and maximize relationships ...

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Resolution Processing information

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$15

$35

$52

How much do resolution processing jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for resolution processing in the United States is $35.18, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $46.63 per hour, depending on experience, location, and employer.

What is the difference between Resolution Processing vs Claims Processor?

AspectResolution ProcessingClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires insurance or claims processing certifications
Work EnvironmentOffice settings, call centers, or remote work; primarily administrative and customer serviceOffice or remote; handling insurance claims, data entry, and customer communication
Industry UsageInsurance, healthcare, financeInsurance, healthcare, government agencies
Common Search/ComparisonResolution Processing vs Claims Processor

Resolution Processing and Claims Processors both handle insurance-related tasks, often in similar environments. Resolution Processing typically focuses on resolving claims issues, discrepancies, or appeals, while Claims Processors primarily review and process insurance claims from submission to payout. Both roles require similar credentials and are used across insurance and healthcare industries. Understanding their differences helps job seekers identify the right career path within the claims and resolution field.

What cities are hiring for Resolution Processing jobs? Cities with the most Resolution Processing job openings:
What states have the most Resolution Processing jobs? States with the most job openings for Resolution Processing jobs include:
Infographic showing various Resolution Processing job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $73,181 per year, or $35.2 per hour.
Account Resolution Specialist

Account Resolution Specialist

Elevate Patient Financial Solutions

Grand Rapids, MI • Hybrid

$18.47 - $23.91/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago


Elevate Patient Financial Solutions rating

8.4

Company rating: 8.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz


Job description

Elevate Patient Financial Solutions has an exciting career opportunity available as an Account Resolution Specialist. This position will be hybrid, based in our Grand Rapids, MI office with some work from home opportunity. The Full Time schedule for this role will be 8 AM-5 PM, Monday-Friday. This is a hybrid position based in our Grand Rapids, MI office with some work from home opportunity.
Job Summary:
The Account Resolution Specialist is responsible for detailed, accurate and timely communications with ElevatePFS Patient Financial Solutions clients and Patient Service Representatives, with the goal of resolving patient accounts as quickly as possible. The Account Resolution Specialist is responsible for facilitating this resolution process with the appropriate parties.
Essential Duties and Responsibilities:
  • Learns client processes to maintain contact info and accurate up to date Artiva instructions.
  • Communicates best use of ElevatePFS Patient Financial Solutions tools and procedures to clients; and encourages and guides them through the daily work process of sharing of information.
  • Works internal requests received from the call center on active and inactive accounts.
  • Audits PSR work for accuracy of process and procedures, providing appropriate feedback.
  • Works emails received from both internal and external clients.
  • Work requests received from internal and external clients by an admin hold or task request
  • Takes system check calls as necessary from supervisors and patient service specialists for immediate resolution of a call.
  • Post adjustments found in a timely and accurate manner.
  • Works responses received from external client for requests we are unable to answer.
  • Assists in maintaining a positive team environment by providing positive feedback and assisting other representatives where needed.
  • Builds strong working relationships with internal and external customers.
  • Other duties as assigned.
Qualifications and Requirements:
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
  • Patient Service Representative Experience
  • Proven typing skills of a minimum of 37 wpm
  • Professional, accurate, clear, and concise verbal and written communications
  • Detailed and thorough
  • Positive and encouraging attitude
  • Resolution driven in timely manner
  • Remote and Hybrid positions require a home internet connection that meets the company’s upload and download speed criteria.
Benefits:
ElevatePFS believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
  • Medical, Dental amp; Vision Insurance
  • 401K (100% match for the first 3% amp; 50% match for the next 2%)
  • 15 days of PTO
  • 7 paid Holidays
  • 2 Floating holidays
  • 1 Elevate Day (floating holiday)
  • Pet Insurance
  • Employee referral bonus program
  • Teamwork: We believe in teamwork and having fun together
  • Career Growth: Gain great experience to promote to higher roles
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ElevatePFS is an Equal Opportunity Employer

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