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Resolution Processing Jobs in Anaheim, CA (NOW HIRING)

Patient Resolution Specialist

West Covina, CA ยท On-site

$19.85 - $30.21/hr

The Patient Resolution Specialist (PRS) is responsible for handling inquiries from patients ... Basic knowledge of estimates, general medical billing process and insurance Preferred ...

Account Resolution Specialist III

Irvine, CA ยท On-site

$15.50 - $21.25/hr

As a healthcare revenue cycle business, we manage insurance claims and oversee timely claim resolution and payment processing for our clients. The Accounts Receivable Specialist III is a senior-level ...

Account Resolution Specialist III

Irvine, CA ยท On-site

$15.50 - $21.25/hr

As a healthcare revenue cycle business, we manage insurance claims and oversee timely claim resolution and payment processing for our clients. The Accounts Receivable Specialist III is a senior-level ...

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Resolution Processing information

See Anaheim, CA salary details

$15

$36

$54

How much do resolution processing jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for resolution processing in Anaheim, CA is $36.83, according to ZipRecruiter salary data. Most workers in this role earn between $25.43 and $48.80 per hour, depending on experience, location, and employer.

What is the difference between Resolution Processing vs Claims Processor?

AspectResolution ProcessingClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires insurance or claims processing certifications
Work EnvironmentOffice settings, call centers, or remote work; primarily administrative and customer serviceOffice or remote; handling insurance claims, data entry, and customer communication
Industry UsageInsurance, healthcare, financeInsurance, healthcare, government agencies
Common Search/ComparisonResolution Processing vs Claims Processor

Resolution Processing and Claims Processors both handle insurance-related tasks, often in similar environments. Resolution Processing typically focuses on resolving claims issues, discrepancies, or appeals, while Claims Processors primarily review and process insurance claims from submission to payout. Both roles require similar credentials and are used across insurance and healthcare industries. Understanding their differences helps job seekers identify the right career path within the claims and resolution field.

What are popular job titles related to Resolution Processing jobs in Anaheim, CA? For Resolution Processing jobs in Anaheim, CA, the most frequently searched job titles are:
What job categories do people searching Resolution Processing jobs in Anaheim, CA look for? The top searched job categories for Resolution Processing jobs in Anaheim, CA are:
What cities near Anaheim, CA are hiring for Resolution Processing jobs? Cities near Anaheim, CA with the most Resolution Processing job openings:
Infographic showing various Resolution Processing job openings in Anaheim, CA as of June 2026, with employment types broken down into 86% Full Time, and 14% Temporary. Highlights an 100% In-person job distribution, with an average salary of $76,613 per year, or $36.8 per hour.

Patient Resolution Specialist

Imh

West Covina, CA โ€ข On-site

$19.85 - $30.21/hr

Part-time

Posted 11 days ago


Job description

Job Description:

The Patient Resolution Specialist (PRS) is responsible for handling inquiries from patients, assisting with billing questions and complaints, cashier functions, payments and payment plan. Serves as a patient facing liaison between the Revenue Service Center and patient(s). The role involves utilizing the overall knowledge of the Revenue Service Center to provide accurate information and resolution. Has the ability to stay calm under pressure, resolve complex issues and ensure patient satisfaction.

Essential Functions

  • Answer incoming calls and respond to patient inquires in person, on the phone, or via email
  • Provide insurance education to patients on out-of-pocket expenses and education on the billing process.
  • Investigates and resolves patient billing issues through research, escalating to the appropriate department when necessary.
  • Submit, track and manage Customer Resolution Management (CRMs) via Epic for care site specific inquiries.
  • Collects payments and establishes payment plans
  • Provide estimates for future services
  • Completes cashier duties for the care site; collections, reconciling and deposits.

Skills

  • Regular attendance
  • Advanced interpersonal and communication skills
  • Ability to stay calm under pressure
  • Computer literacy
  • Adaptability
  • Insurance
  • Billing/Authorization/Estimates
  • Problem Solving

Required Qualifications

  • High School Diploma or GED
  • Two (2) years' experience in customer service, collections or billing
  • Working knowledge of Epic
  • Basic knowledge of estimates, general medical billing process and insurance

Preferred Qualifications

  • Three (3) years' experience in customer service, collection or billing
  • Financial Counseling experience

Physical Requirements

  • Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies and able to assess customer needs.
  • Ongoing interactions with customers that require employee to communicate as well as understand spoken information and address issues quickly and accurately.
  • Manual dexterity of hands and fingers to manipulate equipment with precision and accuracy. This includes computer, phone and internet set up and use.

Location:

Intermountain Health St Vincent Regional Hospital

Work City:

Billings

Work State:

Montana

Scheduled Weekly Hours:

30

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$19.85 - $30.21

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we usethe artificial intelligence ("AI") platform, HiredScore to improve your job application experience.HiredScore helps match your skills and experiences to the best jobs for you. WhileHiredScore assists in reviewing applications, all final decisions are made byIntermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.