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Resolution Manager Jobs in Riverside, CA (NOW HIRING)

Tax Resolution Plus

Case Manager Assistant

Irvine, CA · On-site

$20/hr

We are a Tax Resolution firm located in Irvine. We are seeking for an ideal candidate for our Tax Resolution Case Manager Assistant in supporting our team. This is an entry level role ideal for ...

New

W3Global Inc.

Project Manager

Montclair, CA

$80K - $95K/yr

Centralize assistance with conflict resolution, decision-making, and management of timing, resources, and all project issues. * Balance team responsibilities, prioritize projects, and assign ...

United Westlabs

Account Analyst Supervisor

Santa Ana, CA · On-site

$65K - $80K/yr

... management, insurance follow-up, accounts receivable resolution, appeals, revenue recovery, and payer issue resolution. This position is responsible for maximizing reimbursement, reducing aged ...

Monster Energy

Marketing Process Manager

Corona, CA · On-site

Own the action item governance process for FPF meetings, ensuring every commitment is captured, assigned, and tracked to resolution. Manage ongoing status visibility and follow-up cadence to hold ...

Jobtailor

Director, Project Management Office

Irvine, CA · On-site

$120 - $180/hr

Works with project managers, project team resources, IT, and business leads on resolution. * Manages project budgets for large programs. * Ensure project managers are tracking expenditures and ...

TOMDAN ENTERPRISES

UNIT MANAGER

Corona, CA

$23 - $25/hr

... resolution Management of employee personnel files, labor law compliance and ensure safety and food certifications are current and properly documented Ensures staff is aware of and complies with ...

TOMDAN ENTERPRISES

UNIT MANAGER

Chino, CA

$23 - $25/hr

... resolution Management of employee personnel files, labor law compliance and ensure safety and food certifications are current and properly documented Ensures staff is aware of and complies with ...

TOMDAN ENTERPRISES INC

UNIT MANAGER

Corona, CA · On-site

$23 - $25/hr

... resolution Management of employee personnel files, labor law compliance and ensure safety and food certifications are current and properly documented Ensures staff is aware of and complies with ...

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Showing results 21-40

All JobsResolution JobsResolution Manager JobsResolution Manager Jobs in Riverside, CA

Resolution Manager information

See Riverside, CA salary details

$24.7K

$68.1K

$130.2K

How much do resolution manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for resolution manager in Riverside, CA is $68,115.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,374.00 and $82,748.00 per year, depending on experience, location, and employer.

How does a resolution manager typically collaborate with other departments to resolve complex issues?

Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.

What are the key skills and qualifications needed to thrive as a resolution manager?

To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.

What is the difference between Resolution Manager vs Customer Service Manager?

AspectResolution ManagerCustomer Service Manager
Primary FocusResolving complex issues and disputes efficientlyOverseeing customer service teams and satisfaction
Required SkillsProblem-solving, conflict resolution, technical knowledgeLeadership, communication, customer relationship management
Work EnvironmentOperations, support centers, client-facing rolesCall centers, retail, service industries
CertificationsRelevant industry certifications, conflict resolution trainingCustomer service certifications, management training

While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

What are popular job titles related to Resolution Manager jobs in Riverside, CA? For Resolution Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Resolution Manager jobs in Riverside, CA look for? The top searched job categories for Resolution Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Resolution Manager jobs? Cities near Riverside, CA with the most Resolution Manager job openings:
Resolution Manager jobs near you
Infographic showing various Resolution Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $68,115 per year, or $32.7 per hour.

Case Manager Assistant

Tax Resolution Plus

Irvine, CA • On-site

$20/hr

Full-time

Posted 3 days ago

New

Job description

We are a Tax Resolution firm located in Irvine. We are seeking for an ideal candidate for our Tax Resolution Case Manager Assistant in supporting our team. This is an entry level role ideal for someone looking to begin or grow a career in the Tax Field. The Case Manager Assistant plays a key role in supporting case managers and Enrolled Agents by handling administrative tasks, maintaining case organization, & assisting with client communication throughout the Investigation Process.     
Bilingual - Spanish / English (Preferred)
Responsibilities:
  • Assist Enrolled Agents with day to day pre investigation process case support & file management.
  • Organize and maintain case files, correspondence and documentation. 
  • Update case notes while maintaining accurate records. 
  • Request & follow up on records & documents per client information.
  • Communicate with clients to gather information provide updates & ensure required documents are received. 
  • Coordinate internal tasks and deadlines to support timely case progress. 
  • Provide general administrative support to the team.

Experience:
  • Reliable, punctual & accountable with a strong work ethic. 
  • Proficient with Google Excel, Microsoft Excel.
  • High attention to detail, able to manage multiple tasks in a fast paced deadline environment. 
  • Strong written and verbal communication skills, with the ability to interact professionally with clients, Enrolled Agents & staff. 
  • Comfortable handling sensitive & confidential information with discretion. 

Benefits:
  • Opportunities for advancement.
  • Paid sick time.
  • Paid training.
  • Bonuses Based on Cases Completed
  • Lunch provided on Monday's 

Schedule:
  • 8-hour shift.
  • Monday to Friday.

Must be Proficient & Comfortable with Office Equipment.