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Residential Program Manager Jobs in Washington (NOW HIRING)

Community Options

Residential Program Manager

Columbia, MD

$62K - $69K/yr

We are actively seeking an experienced Residential Program Manager in Greater Baltimore, MD who will be responsible for the supervision and oversight of our Direct Support Professionals and our ...

Community options

Residential Program Manager

Columbia, MD · On-site

$62K - $69K/yr

We are actively seeking an experienced Residential Program Manager in Greater Baltimore, MD who will be responsible for the supervision and oversight of our Direct Support Professionals and our ...

CRi

Program Manager

Ashburn, VA · On-site

$63K/yr

CRi is seeking a Program Manager for our ICF Residential program located in Brambleton, VA ! The Program Manager serves as the leader at the program and contributes to the creation of an environment ...

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All JobsResidential Program Manager JobsResidential Program Manager Jobs in Washington

Residential Program Manager information

See Washington salary details

$40.2K

$77.9K

$129.7K

How much do residential program manager jobs pay per year?

As of Jun 27, 2026, the average yearly pay for residential program manager in Washington is $77,875.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,800.00 and $78,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Residential Program Managers, and how can they be addressed?

Residential Program Managers often navigate challenges such as balancing administrative duties with direct support to residents, managing diverse staff teams, and ensuring compliance with regulatory standards. Effective communication, strong organizational skills, and ongoing staff training are key to overcoming these obstacles. Building a supportive team culture and staying current on industry best practices can also help foster a positive environment for both residents and staff.

What are the key skills and qualifications needed to thrive as a Residential Program Manager, and why are they important?

To thrive as a Residential Program Manager, you need a background in social services or related fields, experience in program management, and often a relevant degree such as social work or psychology. Familiarity with case management software, regulatory compliance systems, and incident reporting tools is typically required. Strong leadership, conflict resolution, and communication skills help foster a positive environment for both staff and residents. These skills and qualities are crucial for ensuring effective program delivery, regulatory adherence, and the well-being of residents in residential settings.

What is the difference between Residential Program Manager vs Case Manager?

AspectResidential Program ManagerCase Manager
CredentialsRelevant certifications (e.g., CPR, first aid), sometimes a degree in social work or related fieldSimilar certifications, often with a degree in social work, counseling, or related fields
Work EnvironmentOversees residential facilities, manages staff, and ensures program complianceWorks directly with clients to coordinate services and support
Employer & Industry UsageUsed in residential treatment centers, group homes, and community programsCommon in healthcare, social services, and community agencies

While both roles focus on supporting individuals in care settings, the Residential Program Manager oversees the entire residential program and staff, ensuring operational success. The Case Manager works directly with clients to coordinate services and support their individual needs.

What does a Residential Program Manager do?

A Residential Program Manager oversees the daily operations of residential facilities, such as group homes or assisted living centers, ensuring that residents receive appropriate care and support. They supervise staff, develop and implement program policies, manage budgets, and ensure compliance with regulations. Residential Program Managers also work closely with residents and their families to address concerns and promote a safe, supportive environment.

What Does a Residential Program Manager Do?

A residential program manager is responsible for the oversight of a residential services program. In this role, your responsibilities are to manage the execution of the program, hire and supervise the employees for the program, and ensure that the treatment of the members of the program is excellent. Additionally, your duties may require you to evaluate and review the plan and employees and recommend ways to improve employee services or the program in general. You coordinate the development and implementation of the program, manage the responsibilities of the employees, and monitor program participant reactions and outlook.

More about Residential Program Manager jobs
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Residential Program Manager jobs near you
Residential Program Manager

Residential Program Manager

Community Options

Columbia, MD

$62K - $69K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Community Options rating

6.3

Company rating: 6.3 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

97th of 231 rated social care providers

Job description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. 

We are actively seeking an experienced Residential Program Manager in Greater Baltimore, MD who will be responsible for the supervision and oversight of our Direct Support Professionals and our Regional Programs. The Program Manager leads a team to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. You will support your team with day-to-day operations and challenges to achieve our programmatic goals.

Responsibilities:

  • Lead and train your team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities
  • Manage staff schedules and ensure shifts are adequately staffed
  • Provide training on daily routines including cleaning, cooking established meal plans, feeding, medication administration, and maintaining personal hygiene
  • Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
  • Develop and implement activity programs including the Meaningful Day curriculum
  • Communicate with the families and guardians of individuals we support as needed
  • Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments
  • Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
  • Ensure program documentation and billable records are completed accurately and timely
  • Assist with monitoring the finances of individuals ensuring purchases are approved and accounted for with documentation
  • Monitor the health and medical needs of individuals and immediately report any concerns
  • Manage relationships with the families and guardians of the individuals in our care
  • Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies
  • May be required to fill shifts when staffing issues arise
  • Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation
  • Additional tasks and responsibilities may be assigned 

 Minimum Requirements:

  • High School Diploma or GED; Bachelor’s Degree Preferred
  • Complete all state and agency required training per state guidelines
  • Valid driver’s license with a satisfactory driving record
  • Experience supporting individuals with intellectual or developmental disabilities
  • Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities
  • Team oriented with demonstrated leadership experience
  • Experience with problem solving against multiple priorities
  • Ability to establish a comfortable and supportive relationship with individuals receiving supports
  • Ability to exercise good judgment and remain calm in crisis situations
  • Excellent verbal and written communication skills
  • Excellent time management skills

Working Conditions:

  • Work in residential programs, day programs, and in the community
  • Schedule may change due to business needs and may include evening and weekend hours
  • Required to be on-call in cooperation with other management staff
  • Frequent lifting, stretching, and other physical exertion may be required
  • May be required to transport individuals utilizing your own vehicle or company provided vehicles
  • May be required to lift or move 25+ pounds
  • May assist with wheelchair transfer of non-ambulatory individuals
  • May be exposed to various medical conditions and communicable diseases

Why Community Options, Inc?

  • Insurance Options (Medical, Dental, Vision)
  • Paid Holidays—Including a Birthday Holiday
  • Generous Paid Time Off (PTO)
  • Employee Incentive & Discount Programs
  • 403b Retirement Plan
  • Exceptional Career Growth Opportunities

If interested, apply online with the link below or send resume to: Resumes-HW@comop.org

Community Options is an Equal Opportunity Employer   M/F/D/V

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