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Human Services Manager Jobs in Washington (NOW HIRING)

Fairfax County

Human Services Assistant

Fairfax, VA · On-site

$46K - $80K/yr

Knowledge of word processing and data management programs (Excel, survey software); Ability to ... human services (related two-year [associate] degree may be substituted for the required human ...

City of Manassas

Human Services Assistant III

Manassas, VA · On-site

$48K - $66K/yr

Manages voucher system and prepares vouchers for ongoing expenditures; Facilitates placement of ... human services, gerontology, or one of the social or behavioral sciences, business or related field ...

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Human Services Manager information

See Washington salary details

$56.6K

$114.5K

$175K

How much do human services manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for human services manager in Washington is $114,516.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,900.00 and $134,200.00 per year, depending on experience, location, and employer.

What is a human services manager?

Human Services Managers are professionals who oversee programs and organizations that provide social services to individuals and communities. They are responsible for planning, directing, and coordinating activities in agencies that offer support such as mental health counseling, housing, child welfare, and community assistance. Their duties include managing staff, ensuring compliance with regulations, evaluating program effectiveness, and securing funding. Human Services Managers play a vital role in helping people access resources and improve their quality of life.

What does a human services manager do?

The responsibilities of a human services manager include overseeing operations at a human services agency. In this career, your job duties may consist of managing resources for your agency or service center, ensuring that the social workers and support staff are meeting client needs, and establishing practices and procedures for assessing each case and providing the necessary assistance and social work services. Your job also involves creating and maintaining a budget and ensuring that the agency follows all regulations governing human services agencies.

What are the key skills and qualifications needed to thrive as a human services manager, and why are they important?

To thrive as a Human Services Manager, you need expertise in social services, program management, and a relevant degree such as social work, public administration, or a related field. Familiarity with case management software, data reporting systems, and often state licensure or certification is typically required. Strong leadership, conflict resolution, and interpersonal communication skills help build effective teams and support clients. These competencies are crucial for ensuring efficient service delivery, compliance, and positive outcomes for both clients and staff.

What are some common challenges faced by human services managers in overseeing multidisciplinary teams?

Human Services Managers often lead teams composed of social workers, counselors, and support staff, each bringing unique perspectives and priorities. A common challenge is ensuring effective communication and collaboration among diverse professionals, especially when managing complex client cases. Balancing administrative duties with the need to provide support and supervision to staff can also be demanding. Managers must foster a positive team culture while navigating limited resources and high caseloads, making adaptability and strong leadership essential.

What is the difference between Human Services Manager vs Social Services Coordinator?

AspectHuman Services ManagerSocial Services Coordinator
Required CredentialsBachelor's degree in social work, psychology, or related field; often requires experience in managementBachelor's degree in social work, psychology, or related field; some roles may require certification
Work EnvironmentAdministrative offices, community agencies, healthcare facilitiesCommunity settings, client homes, agencies
Employer & Industry UsageNonprofits, government agencies, healthcare organizationsSocial service agencies, community programs, nonprofits
Common Search & ComparisonOften compared due to overlapping responsibilities in managing social programsFocuses more on direct client interaction and program coordination

The main difference is that Human Services Managers oversee and coordinate social service programs at an administrative level, while Social Services Coordinators focus more on direct client services and program implementation. Both roles require similar educational backgrounds but differ in scope and responsibilities.

What degree do you need to be a human services manager?

A human services manager typically needs a bachelor's degree in social work, psychology, sociology, or a related field. Many employers prefer candidates with a master's degree in social work (MSW) or a related advanced degree, along with relevant experience and strong leadership skills.
More about Human Services Manager jobs

What are the most commonly searched types of Human Services jobs in Washington?

The most popular types of Human Services jobs in Washington are:

What are popular job titles related to Human Services Manager jobs in Washington?

For Human Services Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Human Services Manager jobs in Washington look for?

The top searched job categories for Human Services Manager jobs in Washington are:

What cities in Washington are hiring for Human Services Manager jobs?

Cities in Washington with the most Human Services Manager job openings:

Human Services Manager jobs near you
Infographic showing various Human Services Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 13% Part Time, 2% Temporary, and 8% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $114,516 per year, or $55.1 per hour.

Front Desk Human Services Manager

GovernmentJobs.com

Woodbridge, VA • On-site

$91K - $121K/yr

Other

Medical, Dental, Life, Retirement, PTO

Posted 7 days ago

Job description

Human Services Manager

The Prince William County Department of Social Services, Customer Support and Services Division (CSS) is seeking a Human Services Manager for the Customer Response Team (CRT) to lead and manage a team of Administrative Specialists. If you are looking for an excellent opportunity to make a lasting impact, this could be the job for you!

As a Human Services Manager, you will oversee a team of Administrative Specialists and manage daily operations across our public benefits programs, ensuring that staff are well supported and that the people we serve receive timely, high-quality service.

Additional responsibilities will include:

  • Monitoring workload demands and distributing assignments to meet both immediate and ongoing operational needs.
  • Developing, implementing, and evaluating processes and policies to ensure compliance with federal, state, and local regulations.
  • Providing guidance to staff on application matters, policies, and procedures, and communicating departmental and divisional initiatives related to customer services and professional development.
  • Collaborating with managers within the division and across other divisions to ensure a positive service delivery and high-quality internal and external customer services.
  • Meeting regularly with staff to communicate performance expectations, conducting performance evaluations, and identifying training and development needs. Provide coaching as needed.
  • Overseeing team workflows, including receiving, researching, and uploading documents; ensuring staff conduct system searches timely and accurately, and uploading results to the case management system.
  • Ensuring staff deliver timely, professional customer service via face-to-face or email interactions as needed.
  • Managing mail and email correspondence to ensure timely responses.
  • Maintaining quality control and ensuring compliance with organizational policies, procedures, and service standards.
  • Identifying process improvements, addressing workflow issues, and performing other duties as assigned to support business operations.

Minimum Requirements:

  • High school diploma or G.E.D., and 7 years of experience in human services, including strong customer service delivery and working with vulnerable populations

Preferences:

  • 5 or more years of experience working with the Virginia Case Management System (VaCMS)
  • 3 or more years of experience in a management role or equivalent leadership experience
  • Proficient in using computer systems, office applications, and telecommunication software to complete analyses and presentations.

Special Requirements:

  • All DSS staff are required to provide emergency human services work, including staffing emergency shelters in the event of a community disaster.
  • Must be bilingual in English and Spanish.
  • Candidates must pass criminal history, child protective services, DMV background checks, as well as a language proficiency test for the bilingual requirement.
  • Resource/foster parents for youth in the Prince William foster-care program may not be employed by the Prince William Dept of Social Services. Resource/foster parents for youth from other localities are welcome to apply.
  • Staff in this position must possess a valid driver's license and be eligible to drive for work.
  • This position is not eligible for telework. Staff in this position work on-site at the Woodbridge DSS office.

Work Schedule:

37.5 hours per week, Monday–Friday, 8:00 am–4:00 pm at the DSS office at the Ferlazzo Government Center in Woodbridge, VA

Starting Salary Range:

$91,162.50 - $121,836.00 Annual

We also offer great benefits, including:

  • Retirement from the Virginia Retirement System (VRS)
  • 401a and 457 retirement savings and investment plans
  • Paid Annual Leave
  • Paid Personal Leave
  • Paid Sick Leave
  • Paid Holidays
  • Optional Group Medical and Dental Health Plans
  • Optional Group Life Insurance
  • An Employee Assistance Program (EAP)
  • Career Development Opportunities

Full-time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here for PSLF for additional information.

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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