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Resident Relations Manager Jobs (NOW HIRING)

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Resident Relations Coordinator

Denver, CO

$23 - $25/hr

Resident Relations Coordinator (Bilingual Preferred) Denver, CO. Your role at YES You will be the ... and regional management teams. This is a unique role where you could find yourself performing ...

YES Communities

Resident Relations Coordinator

Denver, CO · On-site

$23 - $25/hr

Resident Relations Coordinator (Bilingual Preferred) Denver, CO. Your role at YES You will be the ... and regional management teams. This is a unique role where you could find yourself performing ...

Seabreeze Management Company

$21/hr

Seabreeze Management Company is a full-service property management firm with a diverse management ... Strong interpersonal skills; able to work with all levels of management, residents, vendors, etc.

Northland

Resident Relations Consultant

Hartford, CT · On-site

The Resident Relations Consultant serves as the point of contact for residents, guests, vendors ... Manage resident parking assignments and issue vehicle placards. * Support resident retention ...

AIR Communities

Resident Relations Specialist

Denver, CO · On-site

$22 - $23/hr

Manage the lease renewal process (generate offers, prepare lease documents, finalize paperwork ... Support onsite teams by handling resident inquiries and shared inbox requests * Assist with post ...

AIR Communities

Resident Relations Specialist

Denver, CO · On-site

$22 - $23/hr

Manage the lease renewal process (generate offers, prepare lease documents, finalize paperwork ... Support onsite teams by handling resident inquiries and shared inbox requests * Assist with post ...

AIR Communities

Resident Relations Specialist

Denver, CO · On-site

$22 - $23/hr

Manage the lease renewal process (generate offers, prepare lease documents, finalize paperwork ... Support onsite teams by handling resident inquiries and shared inbox requests * Assist with post ...

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How much do resident relations manager jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for resident relations manager in the United States is $23.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.20 per hour, depending on experience, location, and employer.

What is a resident relations manager?

Resident Relations Managers are professionals responsible for fostering positive relationships between residents and property management in apartment complexes, residential communities, or assisted living facilities. They address resident concerns, coordinate community events, handle complaints, and work to ensure a high level of resident satisfaction. Their role often involves communication, conflict resolution, and collaboration with maintenance and management teams to enhance the living experience for all residents.

How does a resident relations manager typically collaborate with other departments within a residential community?

A Resident Relations Manager works closely with maintenance, leasing, and property management teams to ensure residents’ needs are met efficiently. They often act as a liaison, communicating resident feedback and coordinating with maintenance to resolve issues quickly. Regular meetings with leasing staff help address occupancy concerns, while collaboration with property managers ensures community policies are upheld. This teamwork fosters a positive living environment and strengthens resident satisfaction.

What are the key skills and qualifications needed to thrive as a resident relations manager, and why are they important?

To thrive as a Resident Relations Manager, you need strong customer service skills, property management knowledge, and often a background in hospitality or real estate. Familiarity with property management software, CRM systems, and relevant certifications such as Certified Apartment Manager (CAM) are typically required. Exceptional communication, conflict resolution, and organizational skills help you build positive relationships and address resident concerns effectively. These skills and qualifications are crucial for ensuring resident satisfaction, retention, and smooth community operations.

What is the difference between Resident Relations Manager vs Leasing Consultant?

AspectResident Relations ManagerLeasing Consultant
Primary FocusMaintaining resident satisfaction and community engagementMarketing and leasing available units
Required CredentialsCustomer service experience, knowledge of property managementSales skills, leasing experience, knowledge of property features
Work EnvironmentResident interactions, community events, management oversightTouring units, processing applications, sales

The Resident Relations Manager focuses on building strong relationships with residents and ensuring their satisfaction, while the Leasing Consultant primarily handles marketing and leasing units. Both roles require customer service skills and knowledge of property management, but their daily tasks and objectives differ significantly.

How much do resident relations managers make in the US?

Resident Relations Managers in the US typically earn between $45,000 and $70,000 annually, with the median salary around $55,000. Compensation varies based on location, experience, and the size of the property or organization, and the role often requires strong communication and customer service skills.

What cities are hiring for Resident Relations Manager jobs?

Cities with the most Resident Relations Manager job openings:

What are the most commonly searched types of Resident Relations jobs?

The most popular types of Resident Relations jobs are:

Who are the top companies hiring for Resident Relations Manager jobs?

The top employers for Resident Relations Manager jobs are:

What states have the most Resident Relations Manager jobs?

States with the most job openings for Resident Relations Manager jobs include:

What are popular job titles related to Resident Relations Manager jobs?

For Resident Relations Manager jobs, the most frequently searched job titles are:

Resident Relations Manager jobs near you

Resident Relations Coordinator

Denver, CO

yes
See more jobs at yesexternal

$23 - $25/hr

Full-time

Re-posted 27 days ago

Job description

Resident Relations Coordinator (Bilingual Preferred)

Denver, CO. 

Your role at YES

You will be the primary contact for all community correspondence coming into the Home Office, both via email messages and phone calls and will be tasked to formulate a resolution by working with both the community and regional management teams. This is a unique role where you could find yourself performing various analytics to understand the root cause of certain recurring issues and partner with both operations and field leadership to develop sustainable solutions.

What You Will Do Every day:

  • Respond to residents via phone and email
  • Facilitate proper escalation to both community and regional leaders
  • Partner with home office team members to address and resolve issues at the community level

To thrive in this role, you must have the following:

  • Excellent communication skills keeping service top of mind with all internal and external customers.
  • Ability to continuously demonstrate a courteous and professional tone – both written and verbal.
  • Bilingual in English/Spanish preferred
  • Flexible, adaptable, and able to stay composed under pressure.
  • Strong attention to detail, great organization skills


SALARY RANGE: $23.00 to $25.00 hourly, plus quarterly bonus

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