Resident Property Manager Jobs in Rochester, NY (NOW HIRING)

Sinatra and Co. is pleased to announce a Maintenance Supervisor opportunity available for hire. At Sinatra we operate with the mindset of One Team, One Direction. When joining the team, you will be responsible for upholding this value as well as striving for professional growth and development.

About Sinatra and Co.

Founded in 2010, Sinatra and Co. is a family-owned business with a vested interest in serving our communities through value-add projects, historical restoration, and development opportunities. We excel in the management of various areas of real estate such as commercial and multi-family spaces. Something we also take pride in is heavily investing in our people—the driving force behind our operations. Our company culture focuses on striving for greatness and growing every team member involved in the vision. As part of the Sinatra team, you will be a part of a team committed to excellence both inside the office and out.

About the Position

Duties:

• Troubleshoots and performs all necessary electrical, drywall, painting, plumbing, and appliance repairs to efficiently complete work order requests.
• Coordinates and delegates work tasks to team members efficiently and clearly
• Ensures completion of resident requested service requests in a timely manner of 24-48 hours from time of entry.
• Maintains awareness of budgetary constraints and manages materials accordingly
• Orders supplies and schedule vendors in accordance with move-in/move-out dates
• Ensures grounds are in presentable order and makes conscious effort to pick-up trash, report hazards, and inform the office of resident lease violations
• Provides excellent attention to detail concerning both the interior and exterior to elevate property curb appeal
• Completes all inspections and reporting required for the property
• Maintains awareness of certification expirations and other property required documentation
• Identifies and acts on routine replace or replacement action items, ensure execution of delegated tasks
• Assists in make-ready unit turns and keep awareness on move-in/move-out dates throughout the month
• Contributes to housekeeping efforts in areas such as the clubhouse, lobby, fitness center, pool area, vacant units, model units, and all other areas on property.
• Provides excellent customer service interactions while completing work orders or other duties around property
• Documents all necessary property operations (I.E. freon refills, work order completions) thoroughly and timely in the appropriate log book or software
• Maintains working knowledge of Fair Housing laws, rules, and regulations concerning apartment management
• Maintains working knowledge of any maintenance related laws, rules, and regulations to include but not limited to the EPA, HVAC, and CPO
• Coordinates team meetings on a regular basis
• Ensures trash receptacles are free of loose debris, bulk furniture items, and any potential hazards.
• Has ability to work a flexible schedule to include weekends and on-call hours to address emergency services. On-call emergencies must be responded to immediately
• Completes any additional training or virtual education assigned through the Gracehill platform
• Identifies team members needing additional training or resources and ensures they are connected with the appropriate contact
• Completes any additional tasks assigned by Property Manager or other member of upper management
• Has ability to lift heavy equipment and items such as appliances being relocated to and from storage spaces, removal of abandoned furniture in units, etc.

*This list is designed to be a brief description of typical job roles but does not encompass all requirements of the role that may arise from day to day. To excel in this role, a team player mentality will be required.

Benefits:

401(k) and matching options

Dental Insurance

Employee Assistance program

Employee Discount Program

Health Insurance

Life Insurance

Paid Time Off

Vision Insurance

About the Applicant

• Remains professional and positive when interacting with prospects, residents, and other team members
• Leads with confidence and an encouraging attitude
• Takes initiative and a proactive approach to items on property
• Actively remains up to date on local laws, rules, and regulations regarding property operations
• Enjoys being a team player and operates in the best interest of the organization
• Is proactive and thinks outside of the box for difficult repair challenges, budget constraints, and other areas of operations
• Possesses applicable certifications
• Has relevant experience and manual labor skills necessary for job functions
• Ability to work exposed to various weather conditions such as snow, heat, and other regional specific climates
• Ability to lift heavy equipment or discarded items as needed on property
• Must possess a valid driver’s license and reliable transportation

Sinatra and Company is an equal opportunity employer. Selection of candidate will be based solely on merit and will be without discrimination based on age, sex, sexual orientation, race, religion, national origin, marital status, or disability.