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Resident Property Manager Jobs in Rochester, NY (NOW HIRING)

Eagle Rock Properties

Maintenance Technician

Rochester, NY · On-site

$18 - $24/hr

Under the leadership of our executives, who have owned and managed properties for more than 30 ... Showing care and concern for our residents through timely follow-ups and meticulous completion of ...

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Resident Property Manager information

See Rochester, NY salary details

$11

$22

$36

How much do resident property manager jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for resident property manager in Rochester, NY is $22.98, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.87 per hour, depending on experience, location, and employer.

What does a resident property manager do?

A Resident Property Manager is responsible for overseeing the daily operations of residential rental properties, often while living on-site. Their duties typically include collecting rent, addressing tenant concerns, coordinating repairs and maintenance, enforcing lease agreements, and ensuring the property is safe and well-maintained. They act as the main point of contact between property owners and tenants, helping to resolve issues promptly and efficiently. Additionally, they may be involved in leasing units, screening prospective tenants, and managing budgets for the property.

What are the key skills and qualifications needed to thrive as a resident property manager, and why are they important?

To thrive as a Resident Property Manager, you need strong property management knowledge, organizational skills, and typically a high school diploma or relevant certification such as CAM or CPM. Familiarity with property management software like Yardi or AppFolio, as well as understanding of leasing regulations and maintenance protocols, is essential. Exceptional communication, customer service, and conflict resolution skills help you build positive relationships with tenants and vendors. These abilities are crucial for ensuring smooth property operations, tenant satisfaction, and effective problem-solving.

What are some common challenges faced by resident property managers, and how can they effectively address them?

Resident Property Managers often face challenges such as handling tenant disputes, managing maintenance requests, and balancing administrative duties with on-site responsibilities. Effective communication and strong organizational skills are key to resolving conflicts and ensuring tenant satisfaction. Utilizing property management software and establishing clear protocols can help streamline operations and reduce stress. Proactively building positive relationships with residents and maintenance teams also contributes to a smoother work environment.

What is the difference between Resident Property Manager vs Leasing Agent?

AspectResident Property ManagerLeasing Agent
CredentialsMay require property management certification or real estate licenseTypically requires real estate license or leasing certification
Work EnvironmentManages property operations, oversees staff, handles tenant relationsFocuses on showing units, processing leases, and tenant screening
Employer & IndustryProperty management companies, apartment complexesReal estate brokerages, leasing offices

The Resident Property Manager oversees overall property operations and tenant relations, often holding management certifications, while the Leasing Agent primarily focuses on leasing units and tenant screening. Both roles are essential in property management but differ in scope and responsibilities.

How do resident property managers get paid?

Resident property managers typically receive a salary or hourly wage, often supplemented by bonuses or commissions based on property performance. Compensation may also include benefits such as housing allowances, which can be part of their overall pay package. Payment structures vary depending on the employer and location, and some managers may earn additional income through leasing commissions or management fees.

What are popular job titles related to Resident Property Manager jobs in Rochester, NY?

For Resident Property Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Resident Property Manager jobs in Rochester, NY look for?

The top searched job categories for Resident Property Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Resident Property Manager jobs?

Cities near Rochester, NY with the most Resident Property Manager job openings:

Resident Property Manager jobs near you
Infographic showing various Resident Property Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $47,790 per year, or $23 per hour.

Associate District Property Manager

Rochester, NY • On-site

Cook Properties
See more jobs at Cook Propertiesexternal

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Job Type
Full-time
Description
Associate District Property Manager
Join the Cook Properties Team!
Overview
At Cook Properties, we believe our success starts with our people. We value teamwork, accountability, and creating an environment where employees can grow while maintaining a healthy work-life balance. We are currently seeking an Associate District Property Manager to support our growing operations and assist in managing our manufactured housing communities.
This position offers a flexible schedule with a 4-day in-office workweek and a half-day Friday remote schedule, providing flexibility while maintaining strong collaboration and support within our teams.
Cook Properties is New York State's largest owner and operator of manufactured housing communities, proudly managing 100+ communities with more than 7,000 home sites. Our diverse portfolio also includes 200,000+ square feet of commercial, retail, and office space, along with 2,000 self-storage units.
The Associate District Property Manager plays an important role in supporting daily community operations, providing exceptional customer service to residents, maintaining accurate records, assisting with leasing activities, and partnering with District Property Managers to ensure our communities remain successful.
Responsibilities
As an Associate District Property Manager, you will:
  • Serve as a primary point of contact for residents by answering phone calls, responding to inquiries, and returning voicemails in a timely manner.
  • Provide excellent customer service while addressing resident concerns and requests.
  • Enter, track, and coordinate service requests while working closely with the Service Coordinator and maintenance teams.
  • Maintain accurate documentation of resident communications, service requests, and account information within company systems.
  • Upload, organize, and maintain important documents and records.
  • Prepare and distribute community-wide communications and resident notices as needed.
  • Assist with new resident account setup and ensure all required documentation is completed accurately.
  • Manage the in-park home sales process, including applications, approvals, and lease execution.
  • Process and review water meter readings to ensure accuracy prior to billing.
  • Generate and distribute monthly rent and water statements.
  • Conduct lease audits to ensure accurate charges, proper billing setup, and timely lease documentation.
  • Monitor lease expirations and assist with maintaining accurate community schedules.
  • Assist with lease enforcement, including tracking and addressing lease violations.
  • Support collection efforts and assist with managing resident delinquencies.
  • Partner with District Property Managers on community initiatives, projects, and operational needs.
  • Perform other related duties as assigned.

The responsibilities listed above represent the primary duties of this position but are subject to change based on business needs. This job description does not constitute a contract of employment.
Qualifications
We are looking for someone who has:
  • High school diploma or equivalent required.
  • 1-2 years of experience in property management, real estate, customer service, or a related field preferred.
  • Strong organizational skills with the ability to prioritize and manage multiple tasks.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and the ability to maintain accurate records.
  • Ability to work independently while also collaborating effectively with a team.
  • Proficiency with Microsoft Office Suite.
  • Experience with property management software, specifically Rent Manager, is preferred.
What We Offer
  • Excellent Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off
  • Flexible Schedule
  • Employee Assistance Program (EAP)
  • Life Insurance
  • Opportunities for Growth and Advancement

Cook Properties is an equal opportunity employer committed to fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any
Salary Description
$22-25/hr

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