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Resident Director Jobs in Springfield, MA (NOW HIRING)

StoryPoint

Sales Director

Springfield, MA · On-site

Required Experience for a Sales Director: * Previous experience in sales with a proven track record ... Serves as an educational resource for residents, caregivers, and staff members * Promotes the ...

Laurus Home Care

Sales Director

Springfield, MA

Required Experience for a Sales Director: * Previous experience in sales with a proven track record ... Serves as an educational resource for residents, caregivers, and staff members * Promotes the ...

MQS Health

Assistant Director of Nursing

Holyoke, MA · On-site

$95 - $105/hr

Develop and maintain positive, professional relationships with residents, family members, staff ... Qualifications for Assistant Director of Nursing: * Must possess a valid, unencumbered Registered ...

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Resident Director information

See Springfield, MA salary details

$32.9K

$65.2K

$104.6K

How much do resident director jobs pay per year?

As of Aug 8, 2026, the average yearly pay for resident director in Springfield, MA is $65,185.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $70,800.00 per year, depending on experience, location, and employer.

What are some typical challenges resident directors face when managing student communities, and how can they effectively address them?

Resident Directors often encounter challenges such as mediating conflicts between residents, balancing administrative duties with student engagement, and responding to emergencies at any hour. Successfully addressing these issues requires strong communication skills, adaptability, and a proactive approach to building community. Many Resident Directors find it helpful to establish clear community standards, maintain open lines of communication, and collaborate closely with Resident Assistants and campus partners to create a supportive living environment.

What are the key skills and qualifications needed to thrive as a resident director, and why are they important?

To thrive as a Resident Director, you need a background in student affairs, higher education, or a related field, often supported by a bachelor's or master's degree. Familiarity with campus management software, incident reporting systems, and crisis intervention techniques is typically required. Strong interpersonal skills, conflict resolution, and leadership ability help foster a positive residential community and address student concerns. These skills ensure a safe, inclusive, and supportive living environment that enhances student development and well-being.

What is the difference between Resident Director vs Resident Assistant?

AspectResident Director

Required CredentialsTypically a bachelor's degree, sometimes a master's; leadership experience
Work EnvironmentOn-campus housing, student residence halls
Employer & IndustryColleges and universities managing student housing
Common Search & ComparisonFocuses on residential management and student support roles

The Resident Director oversees student housing operations, manages staff, and provides student support, often requiring higher education credentials. In contrast, a Resident Assistant is a peer leader responsible for fostering community and enforcing residence hall policies, usually a student themselves. While both roles work within campus housing, the Resident Director holds a supervisory, professional position, whereas the Resident Assistant is a student staff member supporting residents.

Do resident directors get free housing?

Resident directors typically receive free or subsidized housing as part of their compensation package, which often includes living in on-campus residence halls or apartments. This benefit helps reduce living expenses and allows for better supervision of residents, and it is common for the role to require availability outside regular hours. However, specific housing arrangements can vary by institution and position.

What is a resident director?

Resident directors are full-time staff members on college campuses. They train and manage the student employees who work in campus housing. As a resident director, your primary responsibility is to ensure that residence halls are safe and functional for all students. Job duties include establishing student conduct policies, responding to student concerns about housing and environment, and planning and supervising student activities within and around residence halls. Resident directors live on campus and must be available year-round to assist with student housing issues.

More about Resident Director jobs
What are the most commonly searched types of Resident jobs in Springfield, MA? The most popular types of Resident jobs in Springfield, MA are:
What job categories do people searching Resident Director jobs in Springfield, MA look for? The top searched job categories for Resident Director jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Resident Director jobs? Cities near Springfield, MA with the most Resident Director job openings:
Resident Director jobs near you
Infographic showing various Resident Director job openings in Springfield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,185 per year, or $31.3 per hour.

Per Diem Resident Services Associate

The Kendal Corporation

Easthampton, MA • On-site

$18 - $19/hr

Part-time

Re-posted 21 days ago

Job description

Lathrop Community, a retirement community grounded in Quaker values and a commitment to enhancing the experience of aging, has an opening for a per diem resident services associate to join the team that provides concierge services and engagement programming to the residents on our campuses in Northampton and Easthampton, MA. This is a per diem position, paying $18-19/hour. Hours will vary depending on Lathrop's needs and your availability but will include three (3) hours every Sunday for resident engagement activities.
You will support resident services in a variety of duties, from being a point of contact for residents, families, and guests, to setting up and sometimes facilitating various resident activities and programs. You will use your creativity, organizational skills, and customer service experience to work with a team of staff and residents.
Our concierge is a key part of the resident services team, as well as serving an essential role in security and emergency response. The concierge is often the first point of contact for residents, their families, and guests visiting our community. We are seeking a new team member with strong organizational skills, a professional and courteous demeanor, and ability to remain calm and reliable under pressure.
What you'll do:
  • Greet and direct residents and visitors
  • Answer and direct incoming calls
  • Monitor the main entrance and register guests
  • Internal security sweeps of the building
  • Support administrative functions
  • Set up for and assist with resident events
  • Implement evacuation procedures during emergencies and drills

What you'll bring:
  • Customer service experience
  • Organizational skills
  • Creativity
  • Comfort and care for working with an aging population

Lathrop Community's concierge desk is staffed 24 hours a day, on day, evening, and overnight shifts. As a per diem resident services associate the ability to work third shift is required, and holidays and weekends may be part of your scheduled shifts.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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