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Residence Director Jobs in Springfield, MA (NOW HIRING)

Residence Life Administration Opening Date: 07/07/2026 Description The Community Director (CD) is a full-time, 12 month, live-on staff member who is responsible for the overall supervision of college ...

Direct Support Staff

Manchester, CT · On-site

$20.54 - $20.81/hr

The Direct Support Staff is responsible for all aspects of resident care as well as for routine maintenance of the residence. WORKING RELATIONSHIP: The Direct Support Staff reports directly to the ...

Direct Support Staff

Andover, CT · On-site

$20.54 - $20.81/hr

The Direct Support Staff is responsible for all aspects of resident care as well as for routine maintenance of the residence. WORKING RELATIONSHIP: The Direct Support Staff reports directly to the ...

Direct Support Staff

Manchester, CT · On-site

$20.54 - $20.81/hr

The Direct Support Staff is responsible for all aspects of resident care as well as for routine maintenance of the residence. WORKING RELATIONSHIP: The Direct Support Staff reports directly to the ...

Direct Support Staff

CT · On-site

$20.54 - $20.81/hr

The Direct Support Staff is responsible for all aspects of resident care as well as for routine maintenance of the residence. WORKING RELATIONSHIP: The Direct Support Staff reports directly to the ...

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Residence Director information

See Springfield, MA salary details

$38.9K

$73K

$121.6K

How much do residence director jobs pay per year?

As of Aug 8, 2026, the average yearly pay for residence director in Springfield, MA is $73,027.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $95,200.00 per year, depending on experience, location, and employer.

What is the difference between Residence Director vs Resident Advisor?

AspectResidence DirectorResident Advisor
CredentialsTypically requires a bachelor's degree; some roles prefer or require a master's degreeUsually undergraduate students; minimal formal credentials needed
Work EnvironmentFull-time, administrative, supervisory role in college housingPart-time, peer-based role within residence halls
ResponsibilitiesOversees housing operations, manages staff, enforces policiesProvides peer support, fosters community, enforces residence hall rules

Residence Directors hold more administrative and supervisory responsibilities, often requiring higher education credentials, while Resident Advisors focus on peer support and community building. Both roles are essential in college housing but differ significantly in scope and responsibilities.

What are some common challenges residence directors face and how can they effectively manage them?

Residence Directors often encounter challenges such as addressing student conflicts, managing crisis situations, and balancing administrative duties with community engagement. Effective communication, active listening, and strong organizational skills are crucial for resolving disputes and fostering a positive residential environment. Additionally, building strong relationships with Resident Assistants and campus partners can provide valuable support and resources when handling complex situations. Ongoing professional development and seeking guidance from experienced colleagues can also help Residence Directors navigate these challenges successfully.

What are the key skills and qualifications needed to thrive as a residence director, and why are they important?

To thrive as a Residence Director, you typically need a bachelor's or master's degree in higher education, student affairs, or a related field, along with experience in residential life or student services. Familiarity with housing management software, incident reporting systems, and crisis response protocols is important. Outstanding interpersonal skills, conflict resolution abilities, and a strong sense of leadership help create a supportive living environment and foster community engagement. These skills are crucial for ensuring student well-being, maintaining a safe residence hall, and promoting personal and academic growth among residents.

What does a residence director do?

The responsibilities of a residence director include handling administrative and supervisory tasks for a college or university resident hall. In this career, you are in charge of other staff. You discipline students if necessary, help develop educational and social programs, promote the safety of each resident, and provide counseling to enhance residential life for students. You live on-site in the dorms or student housing and participate in student life committees. Your duties may also include helping with hall openings and closings and managing allocated funds for hall programs, student employees, and office supplies. You must prepare reports and maintain records on various subjects, including health concerns and unsatisfactory custodial or maintenance work. Qualifications include a bachelor’s degree and previous work experience in a related field.

What is a residence director?

Residence Directors are professional staff members who oversee student housing facilities, typically at colleges or universities. They are responsible for managing residence halls, supporting student well-being, supervising resident assistants, and fostering a safe and inclusive living environment. Residence Directors also handle administrative tasks, respond to emergencies, and coordinate educational and social programs for residents. Their role is vital in promoting student development and building a positive campus community.
What are popular job titles related to Residence Director jobs in Springfield, MA? For Residence Director jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Residence Director jobs in Springfield, MA look for? The top searched job categories for Residence Director jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Residence Director jobs? Cities near Springfield, MA with the most Residence Director job openings:
Infographic showing various Residence Director job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, 1% Temporary, and 1% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $73,027 per year, or $35.1 per hour.

Engagement Director The Residence at South Windsor

LCB SENIOR LIVING

South Windsor, CT • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


LCB Senior Living rating

6.0

Company rating: 6.0 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

130th of 239 rated social care providers


Job description

If you have been looking for a career that loves you back... This is the one!
LCB Senior Living is hiring an Engagement Director at The Residence at South Windsor Farms. Apply today for immediate consideration!
**Full Time**
What We Offer:
• Full-Time Associates: Great benefits starting from Day One!
o Health
o Vision
o Dental
o 401k
o Paid Time Off
o Holiday Pay
• Part-Time Associates (24- 29 hours):
o Paid Time Off
o Holiday Pay
• Work with an Amazing Team!
• Possibility for tuition reimbursement
• Rewarding role working with seniors
SUMMARY:
The Resident Engagement Director provides active and passive, group and individual resident engagement, which enhance mental, physical, spiritual, cultural and social needs of the residents and allows residents to continue an active role in society. He/she responsible for organizing, coordinating, and participating in enrichment activities for the entire resident population. He/she shares responsibilities to hire, evaluate, coordinate, monitor performance, schedule and supervise staff in accordance with LCB Senior Living policy.
ESSENTIAL FUNCTIONS, DUTIES and RESPONSIBILITIES:
The essential duties and responsibilities described below are representative of those an associate encounters while performing the basic functions of this position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position.
1. Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community.
2. As a department head you are expected to have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals.
3. Assume the Administrative authority, responsibility and accountability of directing the overall management of the Activities Program.
4. Ongoing evaluation and assessment of the Activities Program to define needs and opportunities for growth.
5. Maintains departmental budgets.
6. Records and maintains a record of resident activities and attendance.
7. Ensures open and timely communication with associates, residents, families and LCB Senior Living regarding the Activities Program.
8. Coordinate and conduct resident/family functions to enhance overall program.
9. Work with Sales and Marketing Director on community outreach plan to ensure strong partnerships with industry partners for the purposes of identifying and partnering with local service resources.
10. Consult with residents and families as needed to best meet individuals needs. Completes resident life stories.
11. Prepares and posts monthly/weekly/daily calendar.
12. Organizes, maintains and expands a volunteer program.
13. Develops residence newsletter.
14. Arranges transportation and escorts for access to the community and outside activities. Drives the community van as needed.
15. Coordinates repair or preventative maintenance for community vehicle(s).
16. Ensure Activities Program associates are given the necessary resources to carry out their duties in an efficient economic manner.
17. Establish effective relationships with community RCAs and coordinate team activities to ensure quality care.
18. Interviews and trains activities personnel.
19. Ensure completion of timely associate reviews.
20. Ensure that counselling efforts, retraining and corrective action is administered fairly and in accordance with community and LCB Senior Living policies.
21. Ensure completion and review of incident/accident reports and implement changes through proper channels (i.e. Safety Committee, etc.) to minimize future issues. Ensure proper communication with LCB Senior Living and state compliance reporting.
22. Ensuring that all staffing schedules (if applicable) for the Activity Program, including backup coverage for staff is met at all times.
23. Performs and attends in-services as required.
24. Ensure that all residents are receiving leisure services as defined by New Hampshire State guidelines.
25. Participation in the Manager-on-Duty Program.
26. Other duties as requested.
PHYSICAL AND ENVIRONMENTAL DEMANDS:
Finger and hand dexterity to handle and manipulate instruments and equipment. Visual and auditory acuity. Must be able to lift a minimum of fifteen (15) lbs., and be able to carry objects. Must be able to push and pull carts, and continuously walk, sit and stand. Must be able to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height as tasks dictate. Must use good body mechanics. Should be neat and well groomed. Must be able to type and use a computer. Must project a positive attitude towards the service provided.
LCBs Non-Discrimination Policy:
LCB, including its managed care communities, is an Equal Opportunity Employer. Recruitment and employment opportunities at LCB are based upon one's qualifications and capabilities to perform the essential functions of a particular job with or without reasonable accommodation. All employment opportunities are
provided without regard to race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, or genetic information or any other characteristic protected by federal, state or local law. This policy to provide equal opportunity encompasses all phases of employment, including recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, layoff, access to benefits and training, and all other conditions and privileges of employment.
QUALIFICATION STANDARDS: (These qualifications meet or exceed MA, RI, CT and NH State specific requirements.)
a. Computer Skills: Demonstrates computer literacy and familiarity with office software, including but not limited to word processing, spreadsheet, database managers presentation software and Calendar/Newsletter software.
b. Knowledge, Skills, and Abilities: The ability to develop, organize and implement a well-rounded activities program that enhances the lives of our residents. The ability to manage and direct activities of staff is required. Should have knowledge of therapeutic recreational techniques. Must be able to interact positively with outside organizations. The ability to handle multiple priorities. The ability to handle emergency situations calmly and completely. The ability to drive the community vehicle.
c. Education: A Bachelors Degree from an accredited college or university in Recreational Therapy is preferred. A certificate in Recreational Therapy may be accepted. New Hampshire requires a high school diploma or equivalent.
d. Experience: A minimum of one-year prior experience in the recreational therapy field required. Gerontology experience preferred. New Hampshire requires a minimum of one year in the organization and one year working with the geriatric population.
e. Certificates/Licenses: Certified Therapeutic Recreations Specialist preferred. A valid drivers license in the state where you are employed. No more than two moving violations in a three-year period as determined by our insurance broker. New Hampshire requires associate to be a Certified Therapeutic Recreational Therapist or have the ability to obtain such certificate within one year of employment.

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